Lucia Chavez Lopez
Lucia Chavez Lopez at Manly Honda

Lucia Chavez Lopez | Page 10

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.6
229 Reviews
4.6

229 Reviews

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229 Reviews of Lucia Chavez Lopez

August 02, 2023

Dealership Rating
Employee Rating

Friendly, thorough in person. However, their automated system is terrible. It sends me msgs that it’s time for a servicing when I just got serviced. It tries to get me to book ano More

by kpsails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 30, 2023

Dealership Rating
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Great service & customer service friendly! Thank u. I recommend manly Honda Santa Rosa five stars! More

by Samuel martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Guzman , Miguel Brito

July 27, 2023

Dealership Rating
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Manly Honda has been servicing our Hondas for 47 years. The cars have changed and the people have changed, but the quality and friendly service continues. More

by Bill Stephens
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter , Dave Ashby, Nicole Marden, Brian Pecore, Darrell Steed

July 27, 2023

Dealership Rating
Employee Rating

Lucia was amazing! She was extremely helpful and attentive to my needs/concerns. Quick turn around time meant I was in and out like a breeze. More

by Kirby23
Service Price Transparency
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Recommend Dealer
Yes

July 25, 2023

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I was disappointed that an extended warranty issue ended up costing me $250 (with no repair done) since Manly Honda determined that an AC refrigerant leak wasn’t under the extended warranty. Is it Manlys in More

by DanT
Service Price Transparency
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Recommend Dealer
No

July 23, 2023

Dealership Rating
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Service has kept my car running well but two service requests were not completed the front wheel vibration and the back window wiper and liquid cleaner. More

by llearned
Service Price Transparency
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Recommend Dealer
Yes
Jul 26, 2023

Manly Honda responded

Hi llearned, Thank you for the valuable feedback and for being the best part of Manly Honda. Apologies, we did not complete two requests. What is the telephone number we have on file or the six-digit work order from your most recent visit? I want to get to the bottom of this asap. Hope to hear from you soon. Best, Jose Rocha 707-535-1163 or jrocha@manlyauto.com

July 21, 2023

Dealership Rating
Employee Rating

Went in looking for a Civic si and was lucky enough they had one in stock! They took care of me and got me out of there as quick as they could with how busy they were More

by Rchaires248
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Medina, Amy Carpenter , Stephan Jenkins

July 20, 2023

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Employee Rating

Me tendieron muy bien cuando lleve mi carro al cambio de aceite muchas gracias por la amabilidad a todo el personal More

by cortega54101
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hugo Mendez, Ted Krupinsky, Jose Rocha Jr, Denise Rice, Amy Carpenter , Dave Ashby, John Ellsworth, Paul Remollino, Jordan Rheude

July 19, 2023

Dealership Rating
Employee Rating

I raised about a minor issue in my earlier review and Tom Henschel was able to respond back quickly and we are able to resolve it. Over all, I am very impressed with the way Tom takes up issues and discu More

by BALAJISUNDRAMOORTHY93
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 19, 2023

Dealership Rating
Employee Rating

Mark was super awesome thank you for your outstanding customer service. Forever appreciated. Thank you! More

by HEGAZY.AHMED
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark from used cars

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