Lucy Aguilar

Very nice and professional staff. Wait times are often long with loaner vehicles rarely available. The Uber process is efficient as a backup. Wait times are often long with loaner vehicles rarely available. The Uber process is efficient as a backup. More

by SOCALLAGHAN Verified Customer Verified Customer

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The wait time was right on schedule, staff were very good. Would definitely use this dealership again. good. Would definitely use this dealership again. More

by SYLVIA418 Verified Customer Verified Customer

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People are nice and work quality is good. Wait times for even simple repairs are long and loaner cars are typically not available. Wait times for even simple repairs are long and loaner cars are typically not available. More

by SOCALLAGHAN Verified Customer Verified Customer

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Fast and friendly service, pricing is always reasonable. The complementary car wash to wrap up the service is the best. Thank you BMW of Sarasota, for being the best dealership in town to have your vehicle The complementary car wash to wrap up the service is the best. Thank you BMW of Sarasota, for being the best dealership in town to have your vehicle serviced. More

by Steven Serrano Verified Customer Verified Customer

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Will take forever to service and is insultingly expensive relative to independent auto service locations avoid at all cost my free oil change cost me $650 for two filters then while in service I was approa relative to independent auto service locations avoid at all cost my free oil change cost me $650 for two filters then while in service I was approached by a man that convinced me to sign for windshield replacement to be paid for by insurance. After receiving serviced car I saw no need for replacement. Insurance fraud? More

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What in for an oil change and I’m glad I did because they discovered that all of my tires were almost bald and I didn’t notice. discovered that all of my tires were almost bald and I didn’t notice. More

by ERIC@CFAPRMO.COM Verified Customer Verified Customer

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excellent service, excellent communication, excellent explanation of the repair it was done, nice to hear and see a complete service in video reporting. explanation of the repair it was done, nice to hear and see a complete service in video reporting. More

by vmaksi1 Verified Customer Verified Customer

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I had a 9 am appt for a simple oil change and sat and waited over 3 hrs. Ridiculous ! If they are that busy hire more help or do a better job of scheduling ! waited over 3 hrs. Ridiculous ! If they are that busy hire more help or do a better job of scheduling ! More

by gatorhanon Verified Customer Verified Customer

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Very organized and everything online. Nice to have a UBER drop off and pick up. Brooke was very professional and on top of what was going on. Nice to have a UBER drop off and pick up. Brooke was very professional and on top of what was going on. More

by GPR Verified Customer Verified Customer

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It was such a luxury to have my recall part installed at my home so I didn’t have to drive 40 minutes to BMW. The gentleman that came out was very personable, knowledgeable, and efficient. my home so I didn’t have to drive 40 minutes to BMW. The gentleman that came out was very personable, knowledgeable, and efficient. More

by JOYFORSTER Verified Customer Verified Customer

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