Luis Castilla
Luis Castilla at Findlay Downtown Toyota Spokane

Luis Castilla | Page 7

Sales Manager

Findlay Downtown Toyota Spokane

1128 W 3rd Ave
Spokane, WA 99201

Contact Me
4.9
149 Reviews

Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -

Dealership Experience

12 yrs, 8 mos

Industry Experience

21 yrs, 6 mos

Specialties & Trainings

Master Certified Toyota Sales

Costco

View more specialties & trainings
4.9

149 Reviews

Write a Review

149 Reviews of Luis Castilla

March 25, 2021

Dealership Rating
Employee Rating

I had been shopping for a few months and was not really finding what I needed. Dmitriy was really great helping me zero in on the highlander and talking through all the options with me. Luis and Michaelang More

by Dan T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dmitriy Kondratyev , Michaelangelo Kiehn

Mar 26, 2021

Findlay Downtown Toyota Spokane responded

Dan, Thank you for taking the time to write such a positive review. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future. - Dave Short, General Manager, 509-228-7589

March 25, 2021

Dealership Rating
Employee Rating

I can’t thank you all enough for helping us find the perfect suv for our daughter! She loves it so much and can’t believe it’s hers!! It’s exactly what we were looking for in regards to safety features More

by Sarah Vogel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Heinemann

Mar 26, 2021

Findlay Downtown Toyota Spokane responded

Thank you Sarah, for taking the time to write such a positive review. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future. Welcome to the Larry H. Miller family! - Dave Short, General Manager, 509-228-7589

March 21, 2021

Dealership Rating
Employee Rating

We bought a Toyota Sienna 2021 hybrid this Friday. I would like to thank all employees for their high professionalism and quality of their work with the client. I will remember this wonderful day foreve More

by Oleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Salgado, David Short, Tristan Chaparro, Dmitriy Kondratyev , Austin Cunningham, Tyson Holley, Michaelangelo Kiehn, Ron Passmore, Steve Styren, Dmitry very cool manager.

Mar 26, 2021

Findlay Downtown Toyota Spokane responded

Oleg, Thank you for taking the time to write such a positive review. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future. Welcome to the Larry H. Miller family! - Dave Short, General Manager, 509-228-7589

March 04, 2021

Dealership Rating
Employee Rating

From start to finish, process was professional and staff went out of their way to answer my questions. Ended up with a new car at a great value! More

by SH
Recommend Dealer
Yes

Other Employees Tagged: Shane kuykendall

Mar 09, 2021

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Dave Short, General Manager, 509-228-7589

March 01, 2021

Dealership Rating
Employee Rating

I don’t even know how to put into words how much I love the people at Larry H. Miller Toyota. This is the third vehicle I’ve purchased through them over the years, and the experience has always been top no More

by Tasha Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Salgado , Tyson Holley

Mar 01, 2021

Findlay Downtown Toyota Spokane responded

Tasha, Thank you for taking the time to write such a positive review. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future. Thank you for being a loyal customer. - Dave Short, General Manager, 509-228-7589

February 26, 2021

Dealership Rating
Employee Rating

Rafael did amazing! Fastest, easiest car buying experience. Would definitely recommend him! Got the car I wanted and I’m so happy! The management and finance department are also very nice and super More

by Caylee_h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Salgado , Tyson Holley

Mar 01, 2021

Findlay Downtown Toyota Spokane responded

Caylee, Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Dave Short, General Manager, 509-228-7589

January 31, 2021

Dealership Rating
Employee Rating

I came to Rafael to get my own graduation present for myself! Rafael has been completely phenomenal! He is very friendly and has been a great deal of help! He explains to me where I could understand! Raf More

by ChevyGirl2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Salgado

Feb 01, 2021

Findlay Downtown Toyota Spokane responded

ChevyGirl2021, Thank you for taking the time to write such a positive review. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future. - Dave Short, General Manager, 509-228-7589

December 24, 2020

Dealership Rating
Employee Rating

They make car buying so easy!! Very appreciative of the guys who helped calm my anxiety, and listen to me so we could find the perfect fit! Being a single woman on a car lot can be very scary and intimidat More

by AN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Heinemann, Michaelangelo Kiehn

Dec 24, 2020

Findlay Downtown Toyota Spokane responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Dave Short, General Manager, 509-228-7589

November 17, 2020

Dealership Rating
Employee Rating

Beyond grateful for the kindness, and complete sincerity that Luis showed me when buying my Lexus NX. What a Halloween to remember! Cheers! Andrew and Luis make buying a car EASY and STRESS FREE! Stop looki More

by fraziern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Findlay Downtown Toyota Spokane responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. Dave Short, General Manager

November 09, 2020

Dealership Rating
Employee Rating

I had an amazing experience at Larry H Miller. They were very friendly and wonderful to work with. I will definitely go back for my future vehicles. More

by Krystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Salgado , Tyson Holley

Nov 10, 2020

Findlay Downtown Toyota Spokane responded

Hello Krystal! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Dave Short, General Manager, 509-228-7589

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