Luis Castilla | Page 7
Sales Manager
Findlay Downtown Toyota Spokane
1128 W 3rd Ave
Spokane, WA 99201
Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
12 yrs, 8 mos
Industry Experience
21 yrs, 6 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
149 Reviews
Write a Review149 Reviews of Luis Castilla
March 25, 2021
I had been shopping for a few months and was not really finding what I needed. Dmitriy was really great helping me zero in on the highlander and talking through all the options with me. Luis and Michaelang finding what I needed. Dmitriy was really great helping me zero in on the highlander and talking through all the options with me. Luis and Michaelangelo made closing a breeze. I highly recommend the Larry Miller Toyota experience. More
Other Employees Tagged: Dmitriy Kondratyev , Michaelangelo Kiehn
March 25, 2021
I can’t thank you all enough for helping us find the perfect suv for our daughter! She loves it so much and can’t believe it’s hers!! It’s exactly what we were looking for in regards to safety features perfect suv for our daughter! She loves it so much and can’t believe it’s hers!! It’s exactly what we were looking for in regards to safety features and style. Luis, you really made the experience so smooth easy for our family. Thank you to Andrew and Chris as well! The entire LHM Toyota team was simply amazing and we can’t wait to come buy again. :) More
Other Employees Tagged: Andrew Heinemann
March 21, 2021
We bought a Toyota Sienna 2021 hybrid this Friday. I would like to thank all employees for their high professionalism and quality of their work with the client. I will remember this wonderful day foreve would like to thank all employees for their high professionalism and quality of their work with the client. I will remember this wonderful day forever. Special thanks for providing Russian-speaking manager Dmitry and his work. I really liked the atmosphere and the attention of the staff at your center. It was a pleasure to buy our new car from you and meet your team of professionals. We wish you even more success in your worthy business and would like to meet with you on your next purchase. PS: I came to change the oil in my Toyota and left with a new car. More
Other Employees Tagged: Rafael Salgado, David Short, Tristan Chaparro, Dmitriy Kondratyev , Austin Cunningham, Tyson Holley, Michaelangelo Kiehn, Ron Passmore, Steve Styren, Dmitry very cool manager.
March 01, 2021
I don’t even know how to put into words how much I love the people at Larry H. Miller Toyota. This is the third vehicle I’ve purchased through them over the years, and the experience has always been top no the people at Larry H. Miller Toyota. This is the third vehicle I’ve purchased through them over the years, and the experience has always been top notch. Rafael listened to my needs and wants over the phone and already had the perfect vehicle ready for me when I arrived at my appointment. He took the time to go over every feature with me to make sure I understood how to use all the fancy apps, etc. He paired my phone to the vehicle, set up an app on my phone so I can start the car and lock/unlock doors remotely. Rafael listened to my financial limitations and was able to work with his manager Luis and Tyson from the finance department to get my monthly payments to a number I knew was in my means. All three of them made me feel like I was the only person in the room and that they truly cared about me. I know for a fact that I will keep coming back and keep recommending Larry H. Miller to everyone I know. 5 star experience every time. Thanks, guys! More
Other Employees Tagged: Rafael Salgado , Tyson Holley
February 26, 2021
Rafael did amazing! Fastest, easiest car buying experience. Would definitely recommend him! Got the car I wanted and I’m so happy! The management and finance department are also very nice and super experience. Would definitely recommend him! Got the car I wanted and I’m so happy! The management and finance department are also very nice and super helpful! Thank you again! More
Other Employees Tagged: Rafael Salgado , Tyson Holley
January 31, 2021
I came to Rafael to get my own graduation present for myself! Rafael has been completely phenomenal! He is very friendly and has been a great deal of help! He explains to me where I could understand! Raf myself! Rafael has been completely phenomenal! He is very friendly and has been a great deal of help! He explains to me where I could understand! Rafael has outstanding customer service! Always smiling and genuinely a great sales rep. He has gone above and beyond to meet all my needs. More
Other Employees Tagged: Rafael Salgado
December 24, 2020
They make car buying so easy!! Very appreciative of the guys who helped calm my anxiety, and listen to me so we could find the perfect fit! Being a single woman on a car lot can be very scary and intimidat guys who helped calm my anxiety, and listen to me so we could find the perfect fit! Being a single woman on a car lot can be very scary and intimidating, but Luis and his team were great, and made me feel like I was in good hands. I'm very happy with my new Kia and the deal I got!! Thank you Larry H Miller!! More
Other Employees Tagged: Andrew Heinemann, Michaelangelo Kiehn
November 17, 2020
Beyond grateful for the kindness, and complete sincerity that Luis showed me when buying my Lexus NX. What a Halloween to remember! Cheers! Andrew and Luis make buying a car EASY and STRESS FREE! Stop looki that Luis showed me when buying my Lexus NX. What a Halloween to remember! Cheers! Andrew and Luis make buying a car EASY and STRESS FREE! Stop looking at other dealers! More
November 09, 2020
I had an amazing experience at Larry H Miller. They were very friendly and wonderful to work with. I will definitely go back for my future vehicles. very friendly and wonderful to work with. I will definitely go back for my future vehicles. More
Other Employees Tagged: Rafael Salgado , Tyson Holley

