been at the car business for 10 years and here I am at wolfchase honda treating the customer that way I want to be treat.
Read more217 Reviews
Write a ReviewDealership Experience
8 yrs
Industry Experience
16 yrs
Specialties & Trainings
human resources degree.
217 Reviews of Luis Castillo
January 09, 2024
Very friendly staff, helpful and appear to be customer minded. The only exception is when the deal is made it takes an obviously long time to finalized the paperwork. Then customer given a computer chip minded. The only exception is when the deal is made it takes an obviously long time to finalized the paperwork. Then customer given a computer chip instead of paperwork. Thats fine for younger adults with computer skills, but us older folks it not helpful. More
Other Employees Tagged: Billy Kessler, Silas Amoh , Jerry Hughes, Debra Parks
January 04, 2024
The Best Service Department ever! Customer driven employees, Courteous, Friendly, And Knowledgeable. I'm so glad I purchased My Ridgeline there. Customer driven employees, Courteous, Friendly, And Knowledgeable. I'm so glad I purchased My Ridgeline there. More
Other Employees Tagged: Dexter Alexander, Kenneth "Rags" Jones, Skylar Lewis, Yeen Briceno, Donnie Fulkerson, John Tierney
December 31, 2023
Excelente servicio, y siempre nos an ayudado a encontrar el carro que más nos guste. el carro que más nos guste. More
Other Employees Tagged: Silas Amoh
December 27, 2023
This is the fourth car I have purchased from Honda Wolfchase. Luis was very friendly and knowledgeable. Now your service department needs some work. My previous CRV has had missing nuts on the under p Wolfchase. Luis was very friendly and knowledgeable. Now your service department needs some work. My previous CRV has had missing nuts on the under pan and the air filter the screw was so tight that when I went to change the filter two screws broke. So the crew working on cars needs to put all the screws back in and not tighten the others with the air gun. More
December 01, 2023
I never experience excellent service. They really work with me. To be honest . Out of all the dealerships this was the best I ever experienced. The people was so nice. I really appreciate They really work with me. To be honest . Out of all the dealerships this was the best I ever experienced. The people was so nice. I really appreciate all they did for me. More
Other Employees Tagged: Luis Castillo
July 24, 2022
Drove from Arkansas to buy a car. Advised that there was “no problem” getting my payment where we needed it to be. Then they come back and they can’t get the payment where we agreed. Advised that there was “no problem” getting my payment where we needed it to be. Then they come back and they can’t get the payment where we agreed. Wouldn’t haggle on price to make it right, so we drove 3 hours home without the car. Beware of Luis. He will over promise and under deliver. More
March 12, 2022
This should be 0 stars. Very shady sales practices. Lies told from the salesman. Un warranted pressure from the sales/finance manager Very shady sales practices. Lies told from the salesman. Un warranted pressure from the sales/finance manager More
Other Employees Tagged: Terence Williams
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