Luis Castillo
Luis Castillo at Wolfchase Honda

Luis Castillo | Page 9

Sales Consultant

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

4.8
217 Reviews

been at the car business for 10 years and here I am at wolfchase honda treating the customer that way I want to be treat.

4.8

217 Reviews

Write a Review

Dealership Experience

8 yrs

Industry Experience

16 yrs

Specialties & Trainings

human resources degree.

217 Reviews of Luis Castillo

May 25, 2021

Dealership Rating
Employee Rating

Everyone from my sales person (Louise) to the Gm manager were great, caring and outstanding. Highly recommend when shopping for a Honda. Great atmosphere while shopping. More

by SAMMYELK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevor Werner, Youmni Hamami

May 25, 2021

Wolfchase Honda responded

Thank you so much for giving Wolfchase Honda an opportunity to earn your business. We strive to provide a truly comfortable and stress free buying experience, so it's very rewarding to read your comments. We're pleased to hear also that you enjoyed our staff and appreciate any recommendations you can send our way. We value your business and wish you many safe and happy miles in your new Honda.

May 21, 2021

Dealership Rating
Employee Rating

Luis & Terrence made this happen in less thsn 4 hours. They led a fabulous processional team including Mister Bill Thomas, and Daniel & Daniel. Also let's recognize the sales assistant who called me a w More

by Ty
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terence Williams, Kenneth "Rags" Jones , Bill Thomas, Daniel, Daniel

May 24, 2021

Wolfchase Honda responded

Ty, thanks for taking time out of your day to leave such amazing feedback regarding your recent buying experience at Wolfchase Honda. I will be sure Luis, Terence, William, Daniel and Daniel get a copy of your shout out and the amazing comments. We truly value your loyalty and wish you many safe and happy miles in your new Honda.

May 18, 2021

Dealership Rating
Employee Rating

The staff was friendly and helpful. My first BIG purchase and they made it a smoth one. I would definitely recommend to new car buyers! More

by WILLIAMSJ29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Thomas

May 24, 2021

Wolfchase Honda responded

Congratulations on your first big purchase, we are honored that you chose Wolfchase Honda! It's great to hear that you enjoyed the overall purchase experience and found it to be smooth and easy. We value your business and wish you many safe and happy miles in your new vehicle.

May 17, 2021

Dealership Rating
Employee Rating

We had a great experience at Wolfchase Honda. Our salesman, Luis, answered all of our questions and helped us make an informed decision on our purchase. Every person we talked to and met with was ver More

by KARON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terence Williams, Trevor Werner

May 24, 2021

Wolfchase Honda responded

Thanks for taking time out of your day to leave a 5-star rating and such amazing feedback regarding your recent purchase at Wolfchase Honda. We're so happy to hear that you enjoyed the experience with Luis and that he provided you with the information needed to make the right decision. We value your business and wish you many safe and happy miles in your new Honda.

May 08, 2021

Dealership Rating
Employee Rating

We have purchased 3 Honda vehicles from Luis and have been very pleased with his service. They have many cars to chose from. and Luis works hard to help. More

by LONCARALL2HIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Anthony

May 10, 2021

Wolfchase Honda responded

First and foremost, thank you for your loyalty, it means the world to us. It's so awesome to hear that this is your 3rd purchase from Wolfchase Honda and Luis! Luis is a valuable member of our Sales Team and strives to provide only the best of service to our clients. On behalf of our entire team, we truly appreciate your business and wish you many safe and happy miles in your new Honda.

May 06, 2021

Dealership Rating
Employee Rating

Excellent customer service from Luis Castillo and the time that they take to closed the sale was pretty quick. Thanks for your service and your time More

by GUZMANG.82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 07, 2021

Wolfchase Honda responded

Thank you for your feedback regarding your recent new car purchase at Wolfchase Honda. We're happy to know that you enjoyed the buying process provided to you by Luis, and found our team to be both accommodating and efficient. We value your business and wish you many safe and happy miles in your new Honda.

May 03, 2021

Dealership Rating
Employee Rating

My wife and me had a great experience and received professional attention. The sales consultant Luis help us with any doubt during the purchase. Thanks a lot everyone More

by FERNANDO. GUZMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 07, 2021

Wolfchase Honda responded

Thanks, Fernando, for your amazing review and for the opportunity to earn your business. I'm so happy to hear that you enjoyed the buying process with Luis and found him to be both professional and helpful. Luis is a valued member of our Sales Team and always goes above and beyond to meet our customer's needs. We value your patronage and wish you many safe and happy miles in your new Honda.

May 02, 2021

Dealership Rating
Employee Rating

Great team Not pushyStraight forward Management is Great team Not pushy Straight forward Management is very professional The salesman was friendly and helpful Good car selection and inventory More

by ZAED111
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevor Werner, Youmni Hamami

May 07, 2021

Wolfchase Honda responded

Thanks so much for your amazing feedback regarding your recent Honda purchase at Wolfchase Honda. We're happy to hear that you enjoyed the recent buying experience as well as our team. We strive to provide a truly exceptional experience to each and every client that we have the privilege of serving, so it's very rewarding to read your comments. We value your business and wish you many safe and happy miles in your new Honda.

May 02, 2021

Dealership Rating
Employee Rating

All be fine and very good, thanks you very much for the help. Sr, Luis Castillo is excellent and good person and work very hight. More

by Yesbel
Recommend Dealer
Yes
May 10, 2021

Wolfchase Honda responded

Thanks for choosing Wolfchase Honda for your recent new car purchase, we appreciate the opportunity to earn your business. I'm happy to hear that you enjoyed working with Luis and found him to be so helpful. On behalf of our entire team, we wish you many safe and happy miles in your new Honda.

April 27, 2021

Dealership Rating
Employee Rating

It is a pleasure to work with Luis. This is my 3rd time purchasing a car from him. I would definitely recommend him to anyone looking to make a purchase. More

by CYNTHIA6422
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Wolfchase Honda responded

Thank you, Cynthia, for your wonderful review. We're so happy to hear that you enjoyed your buying experience with Luis and found him to be a pleasure to work with. We value your loyalty and wish you many safe and happy miles in your new Honda.

Apr 29, 2021

CYNTHIA6422 responded

First of all, a bumper to. Bumper warranty is just that! I understand that it doesn’t cover certain things: however, a camera that has come out of alignment due to no accident or collision & you can’t give me a reason for the misalignment. But you want to charge me $290 for it. Perhaps just like recalls, maybe it wasn’t aligned properly when it went down the assembly line. Things like these...almost make we want to go with another dealer. This is super ridiculous!

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