Luis Resende | Page 27

I usually have good things to say about this dealership's service department but today after a 5 hour wait for my car I was not happy. It took them 2 hours to do an oil change and check my rear brakes and th service department but today after a 5 hour wait for my car I was not happy. It took them 2 hours to do an oil change and check my rear brakes and then another 3 hours to do the brakes and a few other things. Last time I was here they did an oil change and front brakes in about 2 hours so I figured maybe 3hours this time would be about right. No loaner car available, no shuttle so I just sat at the dealership( listening to a webinar on how to sell cars blasting out of an office for about 2 hours )from 10:20 am until 3:30pm. Very disappointed. I also noted that on my work order they noted time in at 10:19 and time out at 13:55, yeah I beg to differ. More

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Service was excellent, the reason for the 4 instead of a 5 star; it took about 2 hours for the service to be completed, including the car wash. I had to approach the service desk to find out why it seemed 5 star; it took about 2 hours for the service to be completed, including the car wash. I had to approach the service desk to find out why it seemed to take so long. In the past I was texted on the status from beginning to end More

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El dealer es muy bueno muy responsable las personas que atienden son muy amigables la sala de espera muy confortable es muy agradable estar ahí atienden son muy amigables la sala de espera muy confortable es muy agradable estar ahí More

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Bought my first car from them back at the old location and still loving them at the new location. and still loving them at the new location. More

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Excellent service, mazda always help me in everything that i need related to my car that i need related to my car More

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Great service. Mario was very nice and caring. He understood my concerns and helped as much as he could understood my concerns and helped as much as he could More

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Great service! Quick and easy. Service friendly, free first oil change, and short wait time. first oil change, and short wait time. More

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Excellent customer service and vehicle service. Very knowledgeable personnel and mechanics at the service department. Thank you 🙏🏾 Edwin Blanco knowledgeable personnel and mechanics at the service department. Thank you 🙏🏾 Edwin Blanco More

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While I don’t think anyone truly enjoys the car buying experience, Mustafa turned what is normally for me more dreaded than a root canal into the most amazing car buying experience ever. experience, Mustafa turned what is normally for me more dreaded than a root canal into the most amazing car buying experience ever. More

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Luis Resende did great, let me know everything they going to work on my car to work on my car More

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