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Luis Rivera
374 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
29 yrs, 6 mos
Specialties & Trainings
Se habla Español
374 Reviews
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374 Reviews of Luis Rivera
Verified Customer
November 03, 2023
Your service department always has given me great service,helpful and answers all my questions Louis is great. service,helpful and answers all my questions Louis is great. More
by cakmurphy1
Other Employees Tagged: Kyle Miller, Chris Freibauer, TJ Burke
November 03, 2023
Came in to the dealership service department to have a new key made for my truck. Louis was able to have the key made any program the key to the vehicle. Always friendly and polite. Simple and easy proces new key made for my truck. Louis was able to have the key made any program the key to the vehicle. Always friendly and polite. Simple and easy process. In and out in a short period of time. More
by WENDILL
October 24, 2023
Efficient. Staff very nice and respectful. Great customer service. Always accommodating when I need to come for servicing Staff very nice and respectful. Great customer service. Always accommodating when I need to come for servicing More
by livebyfaith3
Other Employees Tagged: Chris Freibauer
October 13, 2023
Excellent service. Appreciate the needed recommendations offered for repair. Luis is the best. Great job Appreciate the needed recommendations offered for repair. Luis is the best. Great job More
by JMICHAELGREEN
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
October 12, 2023
Louie is always nice I was waiting for almost 5 hours and never was told when my car was going to be done. I really have nothing bad to say. I walk in and Louie always knows me. and never was told when my car was going to be done. I really have nothing bad to say. I walk in and Louie always knows me. More
by rita
Dealership Inventory (357 Vehicles)
2026 Chevrolet Silverado 1500
new
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Four-wheel Drive
