Luis Rivera
Luis Rivera at Ray Chevrolet

Luis Rivera | Page 17

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

Contact Me
4.8
374 Reviews

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.

Dealership Experience

10 yrs, 9 mos

Industry Experience

29 yrs, 6 mos

Specialties & Trainings

Se habla Español

4.8

374 Reviews

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374 Reviews of Luis Rivera

January 03, 2024

Dealership Rating
Employee Rating

Love Ray Chevrolet! They keep it real with you and take care of you every time. All the service writers like Kyle, Louie, and Chris are fantastic and the service manager More

by JOEY PETROW
Service Price Transparency
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Recommend Dealer
Yes

December 27, 2023

Dealership Rating
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Great service and professional employees clean facility. I will recommend a family member or friend to work with Hugo More

by perezreyperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Freibauer

December 27, 2023

Dealership Rating
Employee Rating

Kyle did great with the oil change and also fixing another issue with my car More

by JEWELNELSON98
Service Price Transparency
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Recommend Dealer
Yes

December 24, 2023

Dealership Rating
Employee Rating

Louie has always taken such good care of my family needs when we need to come in for service. He makes the difference, when we can a buy our vehicles anywhere the service he provides will keep us coming ba More

by EDDYLEE34
Service Price Transparency
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Recommend Dealer
Yes

December 23, 2023

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Thank god for lewis and his tech team i've been trying to get my transmission fixed if you want your car fixed correctly you need to go to race chevrolet in fox Lake and see luis rivero and his tech team tha More

by BBLENCOE2526
Recommend Dealer
Yes

Other Employees Tagged: Louis rivera

December 21, 2023

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Employee Rating

Ray Chevrolet did not fix my purge valve replacement problem. The dealership only added a new piece to the assembly. More

by walterslll
Service Price Transparency
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Recommend Dealer
No

December 20, 2023

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Ease of scheduling fast service and service folks willing to work with you on repairs More

by kojoosborn
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland

December 07, 2023

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Employee Rating

Great customer service and vehicle care. The entire service team has always been friendly and extremely helpful with our vehicles. More

by Chris
Service Price Transparency
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Recommend Dealer
Yes

November 22, 2023

Dealership Rating
Employee Rating

Straight up dealership, no suprises! Great deal! Best sevice dept also. Robert followed through even after the sale with great customer service. More

by jeffbagin
Sales Price Transparency
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Recommend Dealer
Yes

November 17, 2023

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Employee Rating

Always great service Kyle is professional and keeps updated information regarding the progress of the vehicle More

by Mattm218
Service Price Transparency
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Recommend Dealer
Yes
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