Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
29 yrs, 6 mos
Specialties & Trainings
Se habla Español
374 Reviews
Write a Review374 Reviews of Luis Rivera
January 03, 2024
Love Ray Chevrolet! They keep it real with you and take care of you every time. All the service writers like Kyle, Louie, and Chris are fantastic and the service manager They keep it real with you and take care of you every time. All the service writers like Kyle, Louie, and Chris are fantastic and the service manager Liz is the true MVP of Ray Chevrolet. More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke , Ryan M.
December 27, 2023
Great service and professional employees clean facility. I will recommend a family member or friend to work with Hugo I will recommend a family member or friend to work with Hugo More
Other Employees Tagged: Chris Freibauer
December 27, 2023
Kyle did great with the oil change and also fixing another issue with my car another issue with my car More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
December 24, 2023
Louie has always taken such good care of my family needs when we need to come in for service. He makes the difference, when we can a buy our vehicles anywhere the service he provides will keep us coming ba when we need to come in for service. He makes the difference, when we can a buy our vehicles anywhere the service he provides will keep us coming back to Ray. More
December 23, 2023
Thank god for lewis and his tech team i've been trying to get my transmission fixed if you want your car fixed correctly you need to go to race chevrolet in fox Lake and see luis rivero and his tech team tha get my transmission fixed if you want your car fixed correctly you need to go to race chevrolet in fox Lake and see luis rivero and his tech team thank god for louis rivera and his technical team they got my car fixed as soon as possible i am very happy and i will always bring my car to race chevrolet in fox Lake More
Other Employees Tagged: Louis rivera
December 21, 2023
Ray Chevrolet did not fix my purge valve replacement problem. The dealership only added a new piece to the assembly. problem. The dealership only added a new piece to the assembly. More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, TJ Burke , Amanda C.
December 20, 2023
Ease of scheduling fast service and service folks willing to work with you on repairs to work with you on repairs More
Other Employees Tagged: Jessica Holland
December 07, 2023
Great customer service and vehicle care. The entire service team has always been friendly and extremely helpful with our vehicles. The entire service team has always been friendly and extremely helpful with our vehicles. More
Other Employees Tagged: John Lesniak, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
November 22, 2023
Straight up dealership, no suprises! Great deal! Best sevice dept also. Robert followed through even after the sale with great customer service. Great deal! Best sevice dept also. Robert followed through even after the sale with great customer service. More
Other Employees Tagged: Ryan Borke, Ed Dembski, Liz Frohling, Robert Wilson, TJ Burke, Ray Scarpelli III
November 17, 2023
Always great service Kyle is professional and keeps updated information regarding the progress of the vehicle updated information regarding the progress of the vehicle More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke

