Luther Representative | Page 2
Guest Relations
Luther Family Buick GMC
3202 36th St S
Fargo, ND 58104
25 Reviews
Write a Review25 Reviews of Luther Representative
December 31, 2021
Pleasant experience. Took a little longer than anticipated and wish that recommended routine maintenance was included in warranties vehicles. Team was friendly and easy to work with. anticipated and wish that recommended routine maintenance was included in warranties vehicles. Team was friendly and easy to work with. More
October 23, 2021
They fixed 1 issue. I declined the other because the part cost 55% more than the exact same OEM part i could have shipped to my door. (Luther wanted msrp) The person i made the reservation with said the part cost 55% more than the exact same OEM part i could have shipped to my door. (Luther wanted msrp) The person i made the reservation with said the part was on hand and i could drop my car off early using the drop box. The part was not in stock so overnight shipping would have been more that 140. Also, COVID took down Luthers dropbox so there is no early dropoff. Fine, but the guy on the phone was wrong again…i was glad i had time to wait. When i paid the cashier they gave me the keys and said have a nice day. No one had any intention of showing me how to operate the switch or button or control or if it was automatic or what. We had to track someone down to explain how the issue was resolved. Even then it wasn’t the technician. Every step was a fumble. Not going back More
July 24, 2021
They did excellent work on my truck. Did exactly what I asked them to do and price was below the actual estimate. I was very pleased. asked them to do and price was below the actual estimate. I was very pleased. More
Other Employees Tagged: Kevin Lindgren, Paul McDonald, Jim Jermstad , Paul
July 19, 2021
I will be recommending other people to Luther for any vehicle they are looking for. Best deal for vehicle pricing.and believe me, I called Minot, Devils Lake, and Bismarck.. vehicle they are looking for. Best deal for vehicle pricing.and believe me, I called Minot, Devils Lake, and Bismarck.. More
Other Employees Tagged: Anita Hetler, Rod Tyson, Mark Carlson, Tim Ebens, Brent Blatchford, Sean McPhillips
July 09, 2021
Excellent group who have always been great to work with from sales, service and support. I would highly recommend Luther GMC to anyone of my family and friends. from sales, service and support. I would highly recommend Luther GMC to anyone of my family and friends. More
Other Employees Tagged: Anita Hetler, Tony Emmerich, Mark Carlson, Robin Tollefson, Kevin Lindgren, Jim Jermstad, Nathan Loose , Richard Medley, Bob Jurva, Richard Medley, Jimmy Nordick
July 03, 2021
The dealership was very helpful I had a complicated purchase involving my insurance company. Nathan Loose my sales contact made the purchase go very smooth. Great experience on my part. Mark Carlson an purchase involving my insurance company. Nathan Loose my sales contact made the purchase go very smooth. Great experience on my part. Mark Carlson and Bevin Beauchamp did an outstanding job. Thank you Luther Family for a great Buick Enclave. More
Other Employees Tagged: Adam Heili, Nevin Beauchamp, Mark Carlson, Nathan Loose , DAS Admin
May 23, 2021
The service department was pleasure to work with and went above and beyond to answer all questions. Also the parts department was very helpful. It was a pleasure dealing with both departments Thank you above and beyond to answer all questions. Also the parts department was very helpful. It was a pleasure dealing with both departments Thank you . More
Other Employees Tagged: Anita Hetler, Tony Emmerich, Robb Reierson, Jim Jermstad
December 08, 2020
The service has always been good. Went to Luther Gmc to see what kind of a deal could be made. It was to good to pass up. see what kind of a deal could be made. It was to good to pass up. More
Other Employees Tagged: Tony Emmerich, Tim Ebens, Joe Emmerich , DAS Admin, Tom Carrier
November 26, 2020
Service was excellent. Over half of the people wearing masks never had the mask over their nose, why? Improper mask wearing is just as bad as not wearing a mask. masks never had the mask over their nose, why? Improper mask wearing is just as bad as not wearing a mask. More
Other Employees Tagged: Paul McDonald
November 20, 2020
Awesome people to work with I would not want to go anywhere else. I got new tires with my vehicle within three weeks I ran over a nail and PAUL told me to bring it in and he would get it taken care of anywhere else. I got new tires with my vehicle within three weeks I ran over a nail and PAUL told me to bring it in and he would get it taken care of no charge. It’s just a little things they keep me coming back. More
Other Employees Tagged: Anita Hetler, Tony Emmerich, Paul McDonald, Jerry Grosz , Tom Carrier