Maggie Matir | Page 109

Cordial and professional. Maggie was very helpful. She explained everything and I felt comfortable talking with her. She was knowledgeable on the service that my car needed. Wo Maggie was very helpful. She explained everything and I felt comfortable talking with her. She was knowledgeable on the service that my car needed. Would service here again. More

by Jeepservice Verified Customer Verified Customer

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great customer service i wouldnt take my car any other place mr.day lights up my day. maggie is the ultimate best she keeps you informed about whats going on with your car e i wouldnt take my car any other place mr.day lights up my day. maggie is the ultimate best she keeps you informed about whats going on with your car every step of the way. More

by CHYNADOLL CHRYSLER Verified Customer Verified Customer

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Horrible start to finish No communication horrible service. So I dropped off my 1,045$ A month truck for humorous issues plus a recall. They said no loaner cars. Only a ren No communication horrible service. So I dropped off my 1,045$ A month truck for humorous issues plus a recall. They said no loaner cars. Only a rental after they diagnose the issues and it can’t be repaired in the same day will I be able to get rental. 4 times I told service advisor I NEED a car to get home if not ready. They were supposed to call me. Heard nothing. 4:15 I call, text dealership. I get a message that cars not done I can go get the rental. They give me an adresss but no name of the place That I need to go to. They give a reservation number. I google and find the name of place and number. Call them. They say no reservations have been made for me. 4 times I give them the number and they still say number is no good they 100% will not give me a car cause they didn’t set up for me. So I call tect, the service advisor to tell her the situation 4 times in 45mins. No answer and the service department closed and went home. I was stuck with having to call my local enterprise because the dealership was 15 mins from my job that they expected me to drive back and fourth to drop off my truck then pick up rental. After 1 day they said needs part that on nations back order with no idea when it’s coming in. The other issue I had with park sensors not workin. They claim sensors were dirty. I told her 3 times I wash my car 2 times a week no way they are dirty. That’s redicoulos. Advisor again assured they were dirty. It was a joke. So I picked it up. The next morning on the way to work. The fault came up on the dash again. Front Park sensors fault. Not functional. Less than 12hours later it faulted again. The other issue was The part on back order is a shock. They said pick it up. It’s safe to drive. Safe??? The truck is stuck in track mode setting. It’s not recommended for street driving. The suspension is at the stiffest setting. It’s rides like on rocks hits small bumps hard as if there is no spring in the suspension. Because it’s designed for track driving!!!! I have 2 car seats in the back and this is safe??,with no idea when imthebparts comin In they had me pick up the truck. Truck was filthy. Not even a wash?? Over 1k a month lease and I’ve gotten better service on my 180$ a month civic. Also I get in truck look around to check it out My headphones were removed from my center armrest One pair on seat. The other is no where in the truck. Looked everywhere and there gone. Texted and left message for advisor that night. No text no call back. Call back nevtvday. Told her light back on and headphones missing. They could care less. And said tell the Manager next week on Monday. He’s not in today. Of course he’s not. Called and texted the following Monday. No response as of now from anyone there. The only thing I’m getting from this dealership is emails and texts messages asking me to take some time to give a review. So this is my 3rd one. They still have not reached out to me. More

by jp2776 Verified Customer Verified Customer

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excellent and quality service I can call always get my questions answered. I get appointment that fit my schedule, and everyone is super friendly. I would recommend to all my frien I can call always get my questions answered. I get appointment that fit my schedule, and everyone is super friendly. I would recommend to all my friends and family. More

by asmithbus1 Verified Customer Verified Customer

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Amazing Service Been going here since I bought my Jeep Wrangler and they have never failed me. I always recieve feedback on taking care of the car and they always rem Been going here since I bought my Jeep Wrangler and they have never failed me. I always recieve feedback on taking care of the car and they always remember their customers. Thank you guys! More

by bdelacruz13 Verified Customer Verified Customer

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Good Service I always receive excellent service for my car and the staff is Also well organized and also excellent workers. The price for my battery was a little s I always receive excellent service for my car and the staff is Also well organized and also excellent workers. The price for my battery was a little steep, but that's what happens when you want the best and you're paying for quality. More

by TANGERAY.TANG2 Verified Customer Verified Customer

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Eastchester Jeep Easy to make service appointment. Truck serviced in a timely amount of days needed for service. Staff reviewed work done. Was happy with my service n Easy to make service appointment. Truck serviced in a timely amount of days needed for service. Staff reviewed work done. Was happy with my service needs being met. More

by SUAVEBXNYC Verified Customer Verified Customer

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Great Kind and welcoming service fast and efficient service prices aren't to bad compared to others would definitely recommend to others been there many tim Kind and welcoming service fast and efficient service prices aren't to bad compared to others would definitely recommend to others been there many times for my car More

by mbd1137 Verified Customer Verified Customer

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Great Communication Make The Tact Go Smooth Maggie was a great support once we were able to speak , and understand each other.. Maggie is a asset to your service department. Overall my experie Maggie was a great support once we were able to speak , and understand each other.. Maggie is a asset to your service department. Overall my experience went well. As promise my call was ready by 12 noon. More

by MBENJAM80 Verified Customer Verified Customer

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Maggie was very helpful while explaining service I also return and she share even more detail but still dealing with the problem I was told had 2 wait for a was very helpful while explaining service I also return and she share even more detail but still dealing with the problem I was told had 2 wait for a FCA update but dont know when it will be sent More

by SOLDIER2511 Verified Customer Verified Customer

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