Maggie Matir | Page 108

Service of vehicle I had a very good service advisor who answered all of my questions and explained everything to me in detail. Happy with the end result I had a very good service advisor who answered all of my questions and explained everything to me in detail. Happy with the end result More

by sidp90x Verified Customer Verified Customer

Report | Print

Electrical system repair The repair of the electrical system was handled quickly and effectively. The customer service I received was exemplary. The communication was excellen The repair of the electrical system was handled quickly and effectively. The customer service I received was exemplary. The communication was excellent and the result was satisfactory. More

by gdesoiza Verified Customer Verified Customer

Report | Print

disappointment Came in for a recall, and while a small item to the technician. The cover of my cigarette lighter was broken, damaged. No one admitted to the damage, Came in for a recall, and while a small item to the technician. The cover of my cigarette lighter was broken, damaged. No one admitted to the damage, and no one has called to have it repaired. More

by JOSEIRIZARRY2 Verified Customer Verified Customer

Report | Print

Great Awesome people from the the beginning of the gate with the gentleman that takes ur info to proceed to service to the last person witch is Maggie matir Awesome people from the the beginning of the gate with the gentleman that takes ur info to proceed to service to the last person witch is Maggie matir an frank peña greatly appreciate ur help on everything u guys did at the dealership an yes I would recommend them defenitly More

by ANGEL267783 Verified Customer Verified Customer

Report | Print

A disaster This is what i wrote before on the reveiwa before thw manager told me to take it down and he'll help.. but i ayill had to pay $326 for nothing new to This is what i wrote before on the reveiwa before thw manager told me to take it down and he'll help.. but i ayill had to pay $326 for nothing new to be done to the car and its thw same way it was. Nothing changed.**** t's all about the money for the service reps and manager. How would any of you feel if you brought your car here for service and after back and forth with the warranty for two full weeks, nothing is fixed on the car but I'm gonna have to pay $409 to get it back? That is wicked and I in my wheelchair try to explain to Yasmin the service rep and Frank the service manager that this don't look good for a big company like dodge ripping of a poor man like me For  $ 409 for a car that's value around $2000. Like I explained to them  I am  not looking for pity.. I just think it's unfair and unreasonable. With that in mind, I am not going to be the person to encourage anybody to go here or mske any reccommendations.. especially the service department. I haven't even complain about all the other times when I they keep your vehicles for long hours and days while they take their own little time to fix it.. also that other time whem they want charge me for fixing ac.a. but it was still blowing hot air.  I wish I could get an audience with the general manager to let him know my full experience and this place.. it's mostly not good.. and must make lot of imrovement or will loose lot of potrntial and present customers. More

by Labalaba Verified Customer Verified Customer

Report | Print

Awesome The service was great and everyone is very polite and helpful. I’m always happy with th service of my cars at your dealer thank you. Maggie was very The service was great and everyone is very polite and helpful. I’m always happy with th service of my cars at your dealer thank you. Maggie was very helpful and answered all my questions. More

by LOSTLEGACYLAIR Verified Customer Verified Customer

Report | Print

SERVICE AREA: There is always a lack of interest, an outward show of unprofessionalism, impoliteness, and unwiiliness. A feeling of disgust, anger, and resentment There is always a lack of interest, an outward show of unprofessionalism, impoliteness, and unwiiliness. A feeling of disgust, anger, and resentment, that is shown towards me, coming from the girls working in the SERVICE AREA. More

by apple6.am Verified Customer Verified Customer

Report | Print

Mandy Maggie was great. My car was serviced very quickly. I would take my jeep back here for service. Friends and family will also visit the location.? Maggie was great. My car was serviced very quickly. I would take my jeep back here for service. Friends and family will also visit the location.? More

by mandy21h Verified Customer Verified Customer

Report | Print

Bad cars Cars are used and not inspected properly , and can never reach someone when issue . They are always trying to get Over here and will sell u a bad car Cars are used and not inspected properly , and can never reach someone when issue . They are always trying to get Over here and will sell u a bad car and leave u responsible for the damages. Lemar is excellent though a good compassionate person this review is not for him but for the negligence of this dealer. Maggie is also great with great customer service skills !! More

by LOUASIAWATTS Verified Customer Verified Customer

Report | Print

Service My Service Representative Maggie was Very Professional and Courteous. Maggie was very helpful throughout the recall service visit. Any questions I p My Service Representative Maggie was Very Professional and Courteous. Maggie was very helpful throughout the recall service visit. Any questions I presented to her were answered expeditiously from knowledge or conferring with her Supervisor (an excellent leadership trait). This recall required me to leave my vehicle for several days because the part had to be ordered. I was authorized a rental car and waited patiently in the waiting area after the dealership made the call to Enterprise. Enterprise never showed. Maggie made a followup call to Enterprise again in front of me, they said they were coming I provided my phone number to Enterprise and patiently waited outside the dealership (this all happened at approximately 6:10 PM), again Enterprise never showed. I received a followup text from Maggie asking was I picked up. I told her " NO". The followup text of concern by Maggie was definitely appreciated. Your Organization may need to evaluate the services of Enterprise. More

by lhenry1920 Verified Customer Verified Customer

Report | Print