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Manny Lopez
Manny Lopez at Bryan College Station Toyota

Manny Lopez

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.7
36 Reviews
4.7

36 Reviews

Write a Review

36 Reviews of Manny Lopez

July 02, 2025

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Employee Rating

Good service; in and out quickly. Would like to see you reduce your prices back to where they were. But, like the people and the dealership is always nice and clean More

by hrhammock
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Workmanship
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Recommend Dealer
Yes
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Jul 03, 2025

Bryan College Station Toyota responded

We appreciate your honest feedback and are glad our team made your visit efficient and pleasant. Keeping our customers comfortable and taken care of is always a priority. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

June 21, 2025

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Went to have seat trim replaced. Wasn’t there for service, maintenance reminder reset to 27000 miles but not sure oil was changed which wasn’t supposed be till 24000. Took only 10 mi More

by piwonka.tony
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Hall

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Jun 23, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We apologize for the extended wait, despite your appointment and the quick trim replacement. We will review this to improve our scheduling and communication. We appreciate you bringing this to our attention. Customer Relations Manager customerservice@purdygroupusa.com

May 19, 2025

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James in Sales and Manny in Service are great! Thank you for taking such great care of our RAV4. Love all the follow-up. More

by terri.l.robbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani, Tony Rogers, James Hutcherson

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May 19, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are pleased to hear that James and Manny provided excellent support for your RAV4. Their dedication to customer care and thorough follow-up exemplify our commitment to quality service. We look forward to assisting you again in the future. Customer Relations Manager customerservice@purdygroupusa.com

May 17, 2025

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Very prompt and responsive service. Manny met me as I entered the service area. He was very knowledgeable and answered several of my concerns. My 10K service was completed within 30 More

by KKASSIMP
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory

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May 19, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are pleased to hear Manny provided knowledgeable and prompt service and that your 10K service was completed efficiently. Come back again! Customer Relations Manager customerservice@purdygroupusa.com

May 15, 2025

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Upon arrival the staff were standing around chatting and it took a while to get the service advisor. In addition, they cleaned everyone arrival windshield except for mine while I was waiting. More

by AMBEMBOST88
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

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May 16, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are sorry to hear that your visit did not meet expectations and that your vehicle was overlooked during the windshield cleaning. Your feedback helps us improve, and we will be sure to address this with the team to ensure better attention moving forward. Customer Relations Manager customerservice@purdygroupusa.com

May 09, 2025

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BCS Toyota is always top notch with customer service. Service advisors are not only friendly they are also knowledgeable. Your are updated on your vehicle status via text messages. More

by glennalfaro62
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Recommend Dealer
Yes
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May 12, 2025

Bryan College Station Toyota responded

Thank you for the great feedback! We are glad to hear that the BCS Toyota team continues to deliver excellent service with clear communication and friendly, knowledgeable advisors. We appreciate your trust and look forward to your next visit! Customer Relations Manager customerservice@purdygroupusa.com

April 30, 2025

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The service department was very efficient and they do a good job. They explained everything. More

by BEBTW
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Service Communication
Recommend Dealer
Yes
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May 01, 2025

Bryan College Station Toyota responded

Thank you for the 5-star review! We are glad to hear our service team was efficient and communicative throughout your visit. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

April 17, 2025

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Manuel Lopez is great to work with. He knows me, and he knows our vehicles. More

by HDROESE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 18, 2025

Bryan College Station Toyota responded

Thank you for the kind words! We are glad Manuel has been a reliable and familiar face for you. It is our goal to provide personalized service, and it means a lot that you feel well taken care of. Customer Relations Manager customerservice@purdygroupusa.com

March 20, 2025

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Service Department can't be beat! Manny Lopez is the BEST! He kept me up-to-date with what was going on with my car and helped me make decisions about future repairs. More

by D4Soggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We’re thrilled to hear that Manny provided excellent service and kept you well-informed throughout the process. We appreciate your trust and look forward to assisting you with any future needs. Customer Relations Manager customerservice@purdygroupusa.com

March 08, 2025

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Employee Rating

Exceptional customer service support to include technical knowledge, friendly service and timely responses to warranty queries. More

by STAMOURRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Douglas

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Mar 10, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We’re happy to hear that you received exceptional service and that our team provided you with the technical knowledge and timely responses you needed. We appreciate your kind words! Customer Relations Manager customerservice@purdygroupusa.com

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