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Manny Lopez
Manny Lopez at Bryan College Station Toyota

Manny Lopez | Page 7

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.5
92 Reviews
4.5

92 Reviews

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92 Reviews of Manny Lopez

May 15, 2025

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Employee Rating

Upon arrival the staff were standing around chatting and it took a while to get the service advisor. In addition, they cleaned everyone arrival windshield except for mine while I was waiting. More

by AMBEMBOST88
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

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May 16, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are sorry to hear that your visit did not meet expectations and that your vehicle was overlooked during the windshield cleaning. Your feedback helps us improve, and we will be sure to address this with the team to ensure better attention moving forward. Customer Relations Manager customerservice@purdygroupusa.com

May 09, 2025

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BCS Toyota is always top notch with customer service. Service advisors are not only friendly they are also knowledgeable. Your are updated on your vehicle status via text messages. More

by glennalfaro62
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Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

Bryan College Station Toyota responded

Thank you for the great feedback! We are glad to hear that the BCS Toyota team continues to deliver excellent service with clear communication and friendly, knowledgeable advisors. We appreciate your trust and look forward to your next visit! Customer Relations Manager customerservice@purdygroupusa.com

April 30, 2025

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The service department was very efficient and they do a good job. They explained everything. More

by BEBTW
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Service Communication
Recommend Dealer
Yes
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May 01, 2025

Bryan College Station Toyota responded

Thank you for the 5-star review! We are glad to hear our service team was efficient and communicative throughout your visit. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

April 17, 2025

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Manuel Lopez is great to work with. He knows me, and he knows our vehicles. More

by HDROESE
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Service Time
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Recommend Dealer
Yes
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Apr 18, 2025

Bryan College Station Toyota responded

Thank you for the kind words! We are glad Manuel has been a reliable and familiar face for you. It is our goal to provide personalized service, and it means a lot that you feel well taken care of. Customer Relations Manager customerservice@purdygroupusa.com

March 20, 2025

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Service Department can't be beat! Manny Lopez is the BEST! He kept me up-to-date with what was going on with my car and helped me make decisions about future repairs. More

by D4Soggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We’re thrilled to hear that Manny provided excellent service and kept you well-informed throughout the process. We appreciate your trust and look forward to assisting you with any future needs. Customer Relations Manager customerservice@purdygroupusa.com

March 08, 2025

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Exceptional customer service support to include technical knowledge, friendly service and timely responses to warranty queries. More

by STAMOURRR
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Douglas

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Mar 10, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We’re happy to hear that you received exceptional service and that our team provided you with the technical knowledge and timely responses you needed. We appreciate your kind words! Customer Relations Manager customerservice@purdygroupusa.com

February 15, 2025

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I was very happy with my quick and easy service. Customer service was great 10/10 More

by Elijah Salarzon
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Bryan College Station Toyota responded

We're delighted to hear about your quick and easy service experience! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

February 13, 2025

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Excellent service. From the easiness of making the appointment to the actual appointment. Timely, friendly and very efficient More

by Jean West
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Recommend Dealer
Yes
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Feb 13, 2025

Bryan College Station Toyota responded

Thank you for your kind words! We're so glad to hear that your experience was smooth, efficient, and friendly from start to finish. We appreciate your feedback and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 06, 2025

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Employee Rating

I can honestly say there is absolutely no other dealership treating their customers this great Bryan college station Toyota is excellent and the customer service exceeds any charts More

by kimmdft80
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani, Randy Dowling, Justin Birdwell, Bobby Hall, Heather Beran, Dustin Holifield, Russell Karli

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Feb 06, 2025

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that you had such a great experience with us. Customer service is our top priority, and it's great to know we exceeded your expectations. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

January 29, 2025

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Manny is the man! He is courteous and polite and always make sure he explains what all is involved with the repair. More

by Tsrazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 30, 2025

Bryan College Station Toyota responded

Thank you for the great feedback! We're so glad to hear that Manny provided you with such excellent service. We truly appreciate your kind words and will be sure to pass them along to him! Customer Relations Manager customerservice@purdygroupusa.com

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