Manny Lopez
Manny Lopez at Bryan College Station Toyota

Manny Lopez | Page 6

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.5
92 Reviews
4.5

92 Reviews

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92 Reviews of Manny Lopez

September 03, 2025

Dealership Rating
Employee Rating

The staff who served me were very nice and there were no problems. The problem was that such a large company did not provide free drinks such as Coke. Also, I had to wait for 3 hours to change a tire. I don More

by Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We're glad to hear our staff provided you with friendly service, but we apologize for the long wait time and understand your frustration. We also appreciate your comments about amenities and will share your suggestions with management as we continue working to improve the overall guest experience. Customer Relations Manager customerservice@purdygroupusa.com

August 23, 2025

Dealership Rating
Employee Rating

Great service team. Manny takes care that you are always in the loop! Clean facility. That's why we always come back! More

by ellenrichard02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Bryan College Station Toyota responded

We are glad to hear Manny and the service team keep you informed and take great care of you! It’s wonderful that our clean facility and attentive service keep you coming back. Thank you for the support! Customer Relations Manager customerservice@purdygroupusa.com

August 19, 2025

Dealership Rating
Employee Rating

Jared was the best sales person I've ever worked with. I recommend BCS Toyota to anyone looking to buy a car. More

by bradlyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Douglas , Jared Sauls

Aug 21, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad Jared could make your car-buying process smooth, and we appreciate your recommendation. Customer Relations Manager customerservice@purdygroupusa.com

August 07, 2025

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Employee Rating

Outstanding service. Friendly staff. Trustworthy. Will continue to use Bryan College Station Toyota for my servicing needs. More

by bctexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Bryan College Station Toyota responded

Thank you for your kind feedback! We are glad you find our service outstanding and our staff friendly and trustworthy. We look forward to continuing to serve you! Customer Relations Manager customerservice@purdygroupusa.com

August 02, 2025

Dealership Rating
Employee Rating

It was a very good service, and done quick, didn’t have to wait in lin. More

by RIGOLATIN_29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

Aug 04, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear that you received quick and efficient service without a long wait. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

July 11, 2025

Dealership Rating
Employee Rating

BCS Toyota is the ONLY Toyota dealership I deal with! Everything is great from the management team all the way to the service department! Top notch service all the way around! More

by kzuniga1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

Bryan College Station Toyota responded

It’s wonderful to know you consistently experience top-notch service with us. We are grateful for your trust and loyalty! Customer Relations Manager customerservice@purdygroupusa.com

July 02, 2025

Dealership Rating
Employee Rating

Good service; in and out quickly. Would like to see you reduce your prices back to where they were. But, like the people and the dealership is always nice and clean More

by hrhammock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Bryan College Station Toyota responded

We appreciate your honest feedback and are glad our team made your visit efficient and pleasant. Keeping our customers comfortable and taken care of is always a priority. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

June 21, 2025

Dealership Rating
Employee Rating

Went to have seat trim replaced. Wasn’t there for service, maintenance reminder reset to 27000 miles but not sure oil was changed which wasn’t supposed be till 24000. Took only 10 mi More

by piwonka.tony
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Hall

Jun 23, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We apologize for the extended wait, despite your appointment and the quick trim replacement. We will review this to improve our scheduling and communication. We appreciate you bringing this to our attention. Customer Relations Manager customerservice@purdygroupusa.com

May 19, 2025

Dealership Rating
Employee Rating

James in Sales and Manny in Service are great! Thank you for taking such great care of our RAV4. Love all the follow-up. More

by terri.l.robbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are pleased to hear that James and Manny provided excellent support for your RAV4. Their dedication to customer care and thorough follow-up exemplify our commitment to quality service. We look forward to assisting you again in the future. Customer Relations Manager customerservice@purdygroupusa.com

May 17, 2025

Dealership Rating
Employee Rating

Very prompt and responsive service. Manny met me as I entered the service area. He was very knowledgeable and answered several of my concerns. My 10K service was completed within 30 More

by KKASSIMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory

May 19, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are pleased to hear Manny provided knowledgeable and prompt service and that your 10K service was completed efficiently. Come back again! Customer Relations Manager customerservice@purdygroupusa.com

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