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Manny Lopez
Manny Lopez | Page 8
Service Advisor
Bryan College Station Toyota
728 Earl Rudder Fwy
Bryan, TX 77802
79 Reviews
79 Reviews
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79 Reviews of Manny Lopez
October 18, 2024
B/CS Toyota has Excellent service and great friendly employees I will buy my next SUV from them. employees I will buy my next SUV from them. More
by michaelwatson62
Verified CustomerOther Employees Tagged: Ron Broesche, Carey Hausenfluck
October 16, 2024
A very painful experience with the service department. I purchased my van at this dealership and purchased the extended warranty. In Jan 2022 my van wouldn't start so I took it to BCS Toyota. It was the b I purchased my van at this dealership and purchased the extended warranty. In Jan 2022 my van wouldn't start so I took it to BCS Toyota. It was the batteries which were not covered by the warranty, totally understandable. I paid $350 to get the batteries replaced. Last weekend my van wouldn't start. I had it towed back to BCS Toyota and after a day and a half they finally let me know that it was the batteries and they were under the battery warranty since it was less than 3 years. Then they explain that they bought the batteries from Lithia so I would need to take it to Lithia. Makes no sense to me since I didn't buy the batteries from Lithia. I pushed back but they basically told me that they were too busy and if I want this done I'm going to have to do it. When I get to Lithia they tell me that since I'm not the customer (bcs toyota is the customer in this case) that they needed to be there. We had to go round and round with Lithia but they finally agreed to replace the batteries. I had to spend hours of my time getting the parts for the job you were paid to do. I'm very disappointed with the way we were treated. We felt like you guys are just so busy that you can't take care of us. Since you guys are so busy I thought it would be helpful to post this review so hopefully others can select a better place to have their vehicles serviced. This will hopefully free up your workers so they have more time to take care of the remaining customers. More
by srad1968
September 25, 2024
Best service department by far! Always taken care of well no matter who takes care of me. Love Tanner, Tony, Manny Bobby and Carey! Always taken care of well no matter who takes care of me. Love Tanner, Tony, Manny Bobby and Carey! More
by kzuniga1012
Other Employees Tagged: Tanner Gregory, Bobby Hall, Carey Hausenfluck, Tony Rogers, Dustin Holifield, Russell Karli
September 22, 2024
Haley is the best salesperson we have ever dealt with. We have bought 5 cars through her and loved every minute. We always recommend her to everyone. Manny is our service guy and is always very thorough a We have bought 5 cars through her and loved every minute. We always recommend her to everyone. Manny is our service guy and is always very thorough and a pleasure to work with. More
by JEFF@JEFFMILLSREALTOR.COM
Other Employees Tagged: Haley McCulley
September 21, 2024
Waited in car for 15 minutes after checkin for a different representative to ask if I had been helped. Then waited an hour for an oil change. Saw my car in the ready to pick up lane but no one came different representative to ask if I had been helped. Then waited an hour for an oil change. Saw my car in the ready to pick up lane but no one came to get me for an additional 20 minutes. More
by StillWaiting
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