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Manny Lopez
Manny Lopez at Bryan College Station Toyota

Manny Lopez | Page 9

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.5
82 Reviews
4.5

82 Reviews

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82 Reviews of Manny Lopez

September 21, 2024

Dealership Rating
Employee Rating

Waited in car for 15 minutes after checkin for a different representative to ask if I had been helped. Then waited an hour for an oil change. Saw my car in the ready to pick up lane but no one came More

by StillWaiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 24, 2024

Bryan College Station Toyota responded

We sincerely apologize for the delays and the lack of communication you experienced during your visit. This is not the level of service we strive for, and we appreciate you bringing it to our attention. To better understand your experience and discuss it further, please reach out to us at customerservice@purdygroupusa.com. Your feedback is important to us, and we want to ensure we make things right. Thank you for your understanding.

September 21, 2024

Dealership Rating
Employee Rating

good work but I did not get any invoice to see what Toyota did for my Toyota 2023. More

by Toyota Services
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manney Lopez

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Sep 24, 2024

Bryan College Station Toyota responded

We appreciate your feedback! It’s great to hear that you’re satisfied with the work done. To help us earn that fifth star, could you let us know if there’s anything we can do to improve your experience? If you have any questions or need the invoice for your 2023 Toyota, please reach out to us at customerservice@purdygroupusa.com. We’re here to help!

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