Manny Lopez | Page 9

Bryan College Station Toyota responded

It’s wonderful to hear such positive feedback! Haley’s dedication to her customers truly shines through, and it’s fantastic to know that your experiences with her have led to five successful purchases. Your loyalty and recommendations mean a lot! It’s also great to hear that Manny is providing thorough and enjoyable service; having a reliable service person makes all the difference. Thank you for your continued support and for sharing your experiences!

Bryan College Station Toyota responded

It’s great to hear that you had such a positive experience in our service department! We’re thrilled that you found the service to be fast and that our team treated you with respect while keeping you informed about the timeline. Your satisfaction is important to us, and we appreciate you sharing your experience!

Bryan College Station Toyota responded

We sincerely apologize for the delays and the lack of communication you experienced during your visit. This is not the level of service we strive for, and we appreciate you bringing it to our attention. To better understand your experience and discuss it further, please reach out to us at customerservice@purdygroupusa.com. Your feedback is important to us, and we want to ensure we make things right. Thank you for your understanding.

Bryan College Station Toyota responded

We appreciate your feedback! It’s great to hear that you’re satisfied with the work done. To help us earn that fifth star, could you let us know if there’s anything we can do to improve your experience? If you have any questions or need the invoice for your 2023 Toyota, please reach out to us at customerservice@purdygroupusa.com. We’re here to help!