Manolo Santos | Page 18

Fabulous experience! I was very impressed with the professionalism from Bob A. in sales and Scott in finance. My new mini was perfect and I am completely in love with it. I was very impressed with the professionalism from Bob A. in sales and Scott in finance. My new mini was perfect and I am completely in love with it. More

by mroblesesq Verified Customer Verified Customer

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Pleasant, clean and organized surroundings. Sara was fast, efficient, friendly and courteous making the acquisition seamless and easy. She was accountable and followed up with a wonderful att Sara was fast, efficient, friendly and courteous making the acquisition seamless and easy. She was accountable and followed up with a wonderful attitude! More

by WDF Verified Customer Verified Customer

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Staff is always welcoming and kind. They have superb customer service and this is the only place I take my car. They have superb customer service and this is the only place I take my car. More

by abigailn5 Verified Customer Verified Customer

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Had a great experience, Tony was very helpful and great communication helped since we were buying from several hours away. Would definitely buy from again. communication helped since we were buying from several hours away. Would definitely buy from again. More

by bboyd5 Verified Customer Verified Customer

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Excellent service. Dallas was excellent in follow up and with keeping updates on the shipping of the vehicle. Dallas spent half a day initialing us to the car. He also Dallas was excellent in follow up and with keeping updates on the shipping of the vehicle. Dallas spent half a day initialing us to the car. He also has provided contact for follow up on the vehicle. He is available even after the purchase which is rare in today’s auto market. Magnolia was very professional and continued follow up during the purchase process. The follow up from Dallas during the many inquiry calls was the reason for choosing Ferman over other dealerships. More

by barbgentry Verified Customer Verified Customer

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The dealership answered my call right away. My experience was awesome. Go in and ask for Chellcey. She is fabulous! Super knowledgeable about minis. It was a seamless process! My experience was awesome. Go in and ask for Chellcey. She is fabulous! Super knowledgeable about minis. It was a seamless process! More

by kammfraz Verified Customer Verified Customer

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Overall, I am very satisfied with the process of leasing my MINI COOPER Hardtop S and will definitely recommend the experience with Ferman Mini of Tampa Bay. There are always details to improve in a process my MINI COOPER Hardtop S and will definitely recommend the experience with Ferman Mini of Tampa Bay. There are always details to improve in a process like this, but the final feeling is very good. The management throughout the process with the seller and the manager is unbeatable. More

by xaviillas Verified Customer Verified Customer

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Very professional and helpful. Kept me abreast of location of car and when it should arrive!! Kept me abreast of location of car and when it should arrive!! More

by mskrispresha Verified Customer Verified Customer

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My salesperson was phenomenal. I did have one issue I was not happy with but overall it was a very good experience. They did not make it clear that the trade in offer was an estim I did have one issue I was not happy with but overall it was a very good experience. They did not make it clear that the trade in offer was an estimate and not based on my actual vehicle. It changed the deal. But everything else was terrific! I would recommend them. More

by Pam Verified Customer Verified Customer

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It was a fantastic buying experience. Ryan was exception with his knowledge of the Mini, and did a great job explaining, and showing everything about the car. He was out when I made my pu Ryan was exception with his knowledge of the Mini, and did a great job explaining, and showing everything about the car. He was out when I made my purchase but made sure his team was informed, and ready when I arrived. William "Race" was very good with getting the paperwork done, and took care of me until I drove off a very happy customer. Thank you Ferman Mini of Tampa Bay team! More

by jonrdamesr Verified Customer Verified Customer

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