9 Reviews
Write a Review9 Reviews of Manuel Rojas
October 08, 2025
I’ve been a loyal customer of DCH Paramus Honda for years. In 2009, I bought a Honda Civic. In 2012, I returned it after lease and bought another car. In 2019, I purchased an Odyssey. Back then, Kadir years. In 2009, I bought a Honda Civic. In 2012, I returned it after lease and bought another car. In 2019, I purchased an Odyssey. Back then, Kadir Karagoz was our sales rep – a real gentleman who always helped us honestly and respectfully. But everything changed after he retired. In 2022, I came back to buy another car for my daughter – a 2023 Civic Sport. That’s when I got my first taste of betrayal. They pushed the “market shortage” excuse and charged me $5,000 over MSRP. I didn’t want to ruin the moment for my daughter, so I stayed silent. But I never forgot. Then came the real fraud. I had purchased the Lifetime Oil Change Program, but when my daughter recently went in for an oil change, they charged her $74.95 She didn’t know better and paid it. When I saw the invoice at home, I was shocked. We called them, and of course, they played the “Oops, our mistake” game and issued a credit. But it didn’t stop there. I went in later for rim repair and transmission fluid change. Guess what? On the invoice, I saw the $74.95 credit – but right below it, they added a $75 “miscellaneous” charge to cancel it out! How stupid do you think your customers are?! This is manipulation and fraud, plain and simple. You’re hoping people don’t check the details. I did. And from now on, I’m done with DCH Paramus Honda. I will never recommend this dealership to anyone, and I advise everyone to double-check every line on their invoices. Do not trust them blindly. DCH Honda has gone from trustworthy to shady. More
Other Employees Tagged: Chet Forbes, Laura Gonzalez, Russell Kent, Natasha Nedd, Terrence Persaud, Frank Russo
June 17, 2025
Excellent experience. Always expert service and they keep you up to date with all the details on your purchase. Always expert service and they keep you up to date with all the details on your purchase. More
Other Employees Tagged: Hamad Deeb, Chet Forbes, Laura Gonzalez, Russell Kent, Natasha Nedd, Terrence Persaud, Frank Russo
March 01, 2025
Very caring employees and they made me feel like I was a very important person. I will always go back to Paramus Honda very important person. I will always go back to Paramus Honda More
Other Employees Tagged: Hamad Deeb, Kelvin Rodriguez, Chet Forbes, Laura Gonzalez, Russell Kent, Natasha Nedd, Terrence Persaud, Frank Russo, Wael Yunes
February 12, 2025
Great service …Great patience… made sure I was happy with what I was getting as well as giving me many options with details & knowledge of each car and what would fit with my lifestyle. what I was getting as well as giving me many options with details & knowledge of each car and what would fit with my lifestyle. More
Other Employees Tagged: Chet Forbes, Laura Gonzalez, Russell Kent, Natasha Nedd, Terrence Persaud, Frank Russo
November 24, 2023
Another fantastic experience at DCH Honda of Paramus. Ralph was great. I walked in without an appointment battery trouble. They were so busy, but Ralph,service adviser took care of me. Great people the Ralph was great. I walked in without an appointment battery trouble. They were so busy, but Ralph,service adviser took care of me. Great people there on top of everything. And. koodo's to Tracy who stepped in at the end and took care of my paperwork overall great experience. More
Other Employees Tagged: Chet Forbes, Laura Gonzalez, Russell Kent, Natasha Nedd, Terrence Persaud, Frank Russo , Bruce Laga, Ralph and Tracy
November 01, 2020
Beware of these up-sellers! My 75+ year old mom took her 10+ year old Honda in because the car alarm was going off all night and she had no idea why. Instead of offering to disconnect the alarm or checking 10+ year old Honda in because the car alarm was going off all night and she had no idea why. Instead of offering to disconnect the alarm or checking her key fob for a malfunction, DCH told her she needed new door locks at the cost of $1000+! She unfortunately said yes without consulting with me first. How dare you, DCH Paramus Honda, take advantage of a senior citizen living Social Security check to Social Security check! More
Other Employees Tagged: Chet Forbes, Laura Gonzalez, Russell Kent, Natasha Nedd, Terrence Persaud, Frank Russo , Bruce Laga
November 06, 2019
Profesionals with class Great experience with all the staff...salesman Ramon Funa was very helpful.. a getleman in every aspects...i will recomended to anybody ..service num Great experience with all the staff...salesman Ramon Funa was very helpful.. a getleman in every aspects...i will recomended to anybody ..service number one More
Other Employees Tagged: Lenny Ramos , Ramon funa great person.
February 22, 2019
Awesome experience The sales person Alexis Dilisio was a great sales man and very nice. From when we walked he helped us with everything and gave us an awesome deal on The sales person Alexis Dilisio was a great sales man and very nice. From when we walked he helped us with everything and gave us an awesome deal on the car. We love the car is great!! Thank you for everything Alexis Dilisio. Also everyone was great as well service was awesome we were showed all the features in the car thank you so much! Everyone was very nice including the finance and service. Thank you everyone at Honda for everything. More
Other Employees Tagged: John Medrano, Alex " The Dude" Bernabe
January 12, 2019
excellent everything was more that excellent customer service very good sales representatives person was more that good . thank you for everything. I love Ho everything was more that excellent customer service very good sales representatives person was more that good . thank you for everything. I love Honda and I am very happy with my new car. More
Other Employees Tagged: Abel Fermin , Shadi Saadeh
