Mara Russell
Mara Russell at Herb Chambers Lincoln of Norwood

Mara Russell | Page 9

Sales & Leasing Consultant

Herb Chambers Lincoln of Norwood

1130 Providence Highway
Norwood, MA 02062

4.9
89 Reviews
4.9

89 Reviews

Write a Review

89 Reviews of Mara Russell

February 22, 2016

Dealership Rating
Employee Rating

Purchase of 2015 Lincoln MKC I purchased a 2015 Lincoln MKC fleet vehicle with less than 10,000 miles on it. It looks like new, and it has so many options. The price was right, More

by pegD48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Lewis and Wayne

Feb 23, 2016

Herb Chambers Lincoln of Norwood responded

Thank you, Peg, for taking the time to tell us about your experience. Hearing that Mara, Jim and Wayne took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Peter Hern, General Manager

January 31, 2016

Dealership Rating
Employee Rating

Very Enjoyable Experience I would recommend Herb Chambers because they find the car you are looking for with the options you want at the right price. I have purchased many car More

by redjean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Peter Hern , Leo Hern

Feb 01, 2016

Herb Chambers Lincoln of Norwood responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, Petern Hern, General Manager

Feb 01, 2016

Herb Chambers Lincoln of Norwood responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, Petern Hern, General Manager

January 17, 2016

Dealership Rating
Employee Rating

Best car buying experience. Mara Russell worked with us until she located the exact SUV we were looking for. Color, interior, and options. After the test drive Mara spent the tim More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 18, 2016

Herb Chambers Lincoln of Norwood responded

Thank you, Kevin, so much for the wonderful review. Mara is a valued team member and your feedback is a testament to her commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Peter Hern, General Manager

December 08, 2015

Dealership Rating
Employee Rating

MAJOR APPLAUSE FOR MARA RUSSELL! ***MaJoR ApPlause *** for MARA RUSSELL -- Sales & Leasing Consultant at Herb Chambers Lincoln 85 Granite St, Braintree ,MA 02184 (855-394-6571) More

by JOHNTULLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 08, 2015

Herb Chambers Lincoln of Norwood responded

Thank you, John, for taking the time to write this review! I'm so pleased to know that Mara made your Lincoln buying experience a stellar one, and I'll be sure to pass along the kind words to her. Thank you for your business and we look forward to doing business with you again! Best, Peter Hern, General Manager

October 31, 2015

Dealership Rating

Great Experience at Herb Chambers Lincoln We went to Herb Chambers because we wanted a larger dealership with more selection and salespeople who know about their cars. That is what we got at More

by firsttimelincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 02, 2015

Herb Chambers Lincoln of Norwood responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Mara. She is a valuable member of our team. We trust you are enjoying your new SUV and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Peter Hern, General Manager

October 15, 2015

Dealership Rating

Pleasant No Hassle Car Buying Experience Everyone I dealt with at Herb Chambers was a professional. I was helped by Mara Russell upon a concierge referral from James Alexander at the Herb Ch More

by CDBKingII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wayne Walker

Oct 15, 2015

Herb Chambers Lincoln of Norwood responded

Thank you for taking the time to write this review! I'm so pleased to know that Mara, Sean and Wayne made your buying experience a stellar one, and I'll be sure to pass along the kind words to them. Thank you for your business and we look forward to doing business with you again! Best, Peter Hern, General Manager

October 11, 2015

Dealership Rating

Purchased a 2013 Lincoln MKX We had a great experience from the minute we walked onto the lot. Mara Russell did a fantastic job explaining everything about our vehicle. She did More

by jp1009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Lewis F&I Manager was very easy to work with kept to his word and had the paperwork ready the next day as promised. Another employee that is an asset to your dealership.

Oct 13, 2015

Herb Chambers Lincoln of Norwood responded

Thank you, Pamela and John! Mara and Jim always do an excellent job being friendly, professional, and helpful during the car buying process. Time and time again they have proven that they’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let them know what a great job they are doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Peter Hern, General Manager

September 21, 2015

Dealership Rating

Purchase a 2015 Lincoln MKC. Sales person Mara Russell. Great experience purchasing my new Lincoln MKC. Mara Russell was great. She definitely new her product. She went over every detail about the car. She More

by mickey123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 21, 2015

Herb Chambers Lincoln of Norwood responded

Sylvia, I sincerely appreciate you taking the time to share your experience. We aim to provide each guest with the best customer experience and Mara is truly a testament to that. I will be sure to share your kind words with her. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come. Sincerely, Peter Hern, General Manager

August 29, 2015

Dealership Rating

A great Lincoln experience Our salesperson was wonderful and knew everything about the car. We drove 90 miles to view these Lincoln's and the trip was worth it with the excellen More

by Likes Lincolns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mara Russell

Aug 31, 2015

Herb Chambers Lincoln of Norwood responded

Thank you! I sincerely appreciate your awesome five-star review. Everyone here, especially Mara, strive to provide an attentive and enjoyable environment, making the new car purchase experience enjoyable. We value your business and look forward to the opportunity to serve your automotive needs in the future. Best, Peter Hern, General Manager

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