Mara Russell | Page 9

From the first phone call, Christine was very friendly and polite. She did follow up calls when she said she would and make the sale go very smooth. I only met a few people, but the ones I met were a and polite. She did follow up calls when she said she would and make the sale go very smooth. I only met a few people, but the ones I met were all very, very nice! Christine was a delight to work with and I would definitely recommend her and your dealership! More

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excellent service. superior people. Danny and Mara were great to deal with. Very happy overall. No pressure, very friendly, and the food they gave me while i waited was a bonus. great to deal with. Very happy overall. No pressure, very friendly, and the food they gave me while i waited was a bonus. More

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Loved the service amazing experience! Definitely would buy again from Greg and team. Awesome new dealership great amenities and environment for doing business. Very trustworthy. buy again from Greg and team. Awesome new dealership great amenities and environment for doing business. Very trustworthy. More

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Phenomenal dealership Mara Russell Sales Manager was superior to any past experiences. Truly effortless. We went there after a very dishonest and negative experience with Mara Russell Sales Manager was superior to any past experiences. Truly effortless. We went there after a very dishonest and negative experience with the Lincoln dealership local to us. After leaving there we were discussing whether Herb Chambers of Norwood was too far away and if we should actually consider purchasing something other than a Lincoln. What a huge MISTAKE that would have been! I was looking to trade the 2012 MKZ I had, and I did love that car very much. It was incredibly reliable and took very good care of us over the years! Only because of this loyalty I called Norwood in desperation (on a holiday no less), and we found you and the entire amazing team at Herb Chambers Lincoln of Norwood! In a matter of hours - with Mara at the lead - this impressive and outstanding team pulled together to deliver an entire experience from start to finish that requires every single thesaurus word for ‘amazing’ that exists! We recommend everyone go to this dealership even if not the closest to you! No games. No gimmicks. A true pleasure. Find Mara and your experience will be unparalleled. We would not even consider going elsewhere going forward! For those coming from a little ways away - they do offer some valet (pick up and drop off of cars if needed for service needs) including loaners and 24 hour road service if returning the location in the future might be an issue - so again – worry free and effortless – they will take care of you! Thank you so much for turning this around for us and for putting us in the 2017 MKZ that we absolutely LOVE and also cannot sing enough praise words for! We are very happy - and we are lifelong customers who look forward to working with this amazing team in the future. More

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Great job Al and mara Made my car buying experience simple, in and out. Also drove away with what I wanted great car. Great job Al coelho and Mara for no hassles. Will reco Made my car buying experience simple, in and out. Also drove away with what I wanted great car. Great job Al coelho and Mara for no hassles. Will recommend to all my family and friends. More

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new car purchase easy to work with James and Sean--explained everything in great detail with a lot of patience with two tech challenged people --process of final sal easy to work with James and Sean--explained everything in great detail with a lot of patience with two tech challenged people --process of final sale was quick and easy with in depth explanations More

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Highly recommended dealership for buying a Lincoln car Christine Feteira was the sales person who helped me in buying my first Lincoln car. Her quality service, personality and sincerity convinced me to b Christine Feteira was the sales person who helped me in buying my first Lincoln car. Her quality service, personality and sincerity convinced me to buy a Lincoln car, instead of a Cadillac car. Her outstanding performance also has reflected the standard of Herb Chamber Lincoln. More

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Highly recommend this Dealership After reviewing cars on the very easy to use and accurate website, we drove to the Dealership on Saturday. We were greeted by a very friendly receptio After reviewing cars on the very easy to use and accurate website, we drove to the Dealership on Saturday. We were greeted by a very friendly receptionist who introduced Greg Mirabile to us as our sales consultant. Greg was super easy to talk to and very patient with us. Mara Russell completed the paperwork with us. She, also, was very friendly and knowledgeable. A few hours after arriving, we became the proud owners of a Lincoln MKX. Even better, it was ready for us to pick up by noon on Monday, registered, with plates and spotless. Once again, Greg spent time with me to go over every feature in the car. His knowledge of the Lincoln brand helped make this very easy to understand. Overall, an extremely positive experience! The best I’ve had when purchasing a car. I would recommend the Dealership, and Greg to anyone looking to purchase a Lincoln. Thank you, Greg and Mara! More

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2015 Certified pre-owned Lincoln MKZ My Sales Consultant Mara Russell was nothing short of phenomenal, she took the time to figure out exactly what I wanted. When I was unsure of somethin My Sales Consultant Mara Russell was nothing short of phenomenal, she took the time to figure out exactly what I wanted. When I was unsure of something she was extremely patient with me, after showing me 3 MKZ's I decided to take the first one that she showed me for a test drive. (Each time walking back to retrieve the next car). Mara also took the time to explain each question that I had about the car and the entire process thoroughly enough for me to understand as a first time car buyer. She truly had my best interest at heart and focused on getting me the best deal for my particular situation. As a first time luxury car owner, a lot of the functions of the car were foreign to me and she explained each detail perfectly for me to take full advantage of all of the features of the car. Not to mention she was extremely kind, very easy to talk to and even during down time she was tremendously accommodating making me feel comfortable while the paperwork was being finished. Overall a very satisfying feeling throughout the entire process. - Thank you for making this such an easy decision. My friends and family are so impressed they already want to have their own and I’ve only had the car for a week! More

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Exceptional I buy a car every 3 years, lately, more frequently to include purchasing a sports car (my sales rep knew nothing about the car). I needed a new SUV a I buy a car every 3 years, lately, more frequently to include purchasing a sports car (my sales rep knew nothing about the car). I needed a new SUV and hit all the Route 1 dealerships-ALL of them. The Herb Chambers experience was superior to the rest. I worked with Mara. She knew the car inside and out and proceeded to explain the features and functions in a methodical way. Her responsiveness was exceptional, vehicle knowledge exceptional, delivery of the car and instruction on operating was thorough. I am highly impressed and recommend Mara and I recommend the MKX Black Label, beautiful car, content rich, rides like a dream and the Chambers experience. Juli More

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