Mara Russell
Mara Russell at Herb Chambers Lincoln of Norwood

Mara Russell | Page 8

Sales & Leasing Consultant

Herb Chambers Lincoln of Norwood

1130 Providence Highway
Norwood, MA 02062

4.9
89 Reviews
4.9

89 Reviews

Write a Review

89 Reviews of Mara Russell

August 03, 2017

Dealership Rating
Employee Rating

Best Car Buying Experience Yet I have been buying cars for many years and this by far was my best experience. I just purchased a 2017 Lincoln MKX and the entire team made my transac More

by alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Lewis

Aug 03, 2017

Herb Chambers Lincoln of Norwood responded

Thank you, Alan, for taking the time to share your experience with Mara and James. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know both Mara and James will appreciate your encouraging words. On behalf of our entire team here in Norwood, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Peter Hern, General Manager

June 29, 2017

Dealership Rating
Employee Rating

"Loyal customer" Thanks to Peter and Mara,my experience was excellent! So helpful in finding my"perfect car"! The whole transaction went smoothly because of their exp More

by moe114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Peter Hern

Jun 30, 2017

Herb Chambers Lincoln of Norwood responded

We thank you for your business and look forward to serving you in the future! Best, Peter Hern, General Manager

June 26, 2017

Dealership Rating
Employee Rating

Excellent experience, Both Peter and Mara were incredibly helpful, insightful to what we wanted in a car, and guided us to a perfect car for our family More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Peter Hern

Jun 26, 2017

Herb Chambers Lincoln of Norwood responded

Thank you, Cathy! We appreciate you leaving such a kind review. We value your business and please let us know if we can assist you in the future. Best, Peter Hern, General Manager

May 31, 2017

Dealership Rating
Employee Rating

Terrific very professional Mara Russell at Chamber's Lincoln in Norwood was fantastic, a real professional. She was interested and patient and was able to answer or get the ans More

by Larry Mintzer
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Hern, James Lewis

May 31, 2017

Herb Chambers Lincoln of Norwood responded

Thank you, Larry, for taking the time to write this review! Mara and James are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. I know they will be pleased to read your positive feedback. Thank you for your business and you have any questions about your vehicle, please don't hesitate to reach out. Best, Peter Hern, General Manager

April 19, 2017

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Employee Rating

Top Notch Dealership I sent an E-mail inquiring about a MKX it was answered promptly by Alice with whom I worked with until I was ready to come in.When I got to the dealer More

by EAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Florin Burghiu, Amanda Mikhail, Alice Nabutete

Apr 20, 2017

Herb Chambers Lincoln of Norwood responded

Thank you so much for taking the time to write this review. The entire Herb Chambers Lincoln team strives to make every guest feel at home in our dealership. Florin, Amanda, Mara and Alice are a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Peter Hern, General Manager

April 06, 2017

Dealership Rating
Employee Rating

Excellent Sales and Service Departments!!! Paul Petroski I purchased a Lincoln MKX, and had a little brake issue, I brought it back and they fixed in no time, gave me a loaner car, and eve More

by Paul F petroski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danielle Barnett, Paul Calder, Eric Fowler , Paul Johnson

Apr 06, 2017

Herb Chambers Lincoln of Norwood responded

Thank you, Paul! Your kind words are greatly appreciated. It is so rewarding to know that our team was able to provide you with a pleasant experience. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Peter Hern, General Manager

February 01, 2017

Dealership Rating
Employee Rating

I enjoyed working with the manager, and his team There was no "hard sell", the people we dealt with were friendly and respectful; and we never felt pressure. We found a great car, at a very good pri More

by Bob Dyson
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shoaib Khan, Alice Nabutete

Feb 02, 2017

Herb Chambers Lincoln of Norwood responded

Thank you, Bob! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review us. It is great to know that you and your wife enjoyed working with Mara, Alice and Shoaib. Thank you for your business and we look forward to welcoming you back in the future. Best, Peter Hern, General Manager

January 18, 2017

Dealership Rating
Employee Rating

very positive and professional-NO HARD SELL I Like that I was treated respectfully. Everyone I dealt with was courteous and knowable about my new car. I could not have expected more for my trade More

by Robert B Downes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Florin Burghiu

Jan 19, 2017

Herb Chambers Lincoln of Norwood responded

Thank you for your time and recommendation, Robert. We truly appreciate hearing feedback from our customers! I'm so happy to know that Mara and Florin were able to provide you with 5-Star service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Peter Hern, General Manager

December 21, 2016

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Employee Rating

Fantastic Buying Experience Mara made my buying experience excellent. I was truly impressed with her knowledge of the vehicle and how well she transferred that knowledge to me. S More

by SteveFromLynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Lewis (Business Manager)

Dec 22, 2016

Herb Chambers Lincoln of Norwood responded

Thank you, Steve! We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Happy Holidays, Peter Hern, General Manager

April 01, 2016

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Employee Rating

Great truck buying experience! I usually dread as I’m sure most people do, buying a new vehicle, with all the stress and frustration associated in purchasing a new vehicle. But I ha More

by Dave H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2016

Herb Chambers Lincoln of Norwood responded

Thank you, Dave, for taking the time to write this review! Mara is such an asset to our team, as she continuously focuses on providing our guests’ with the best customer service. I know she will be so pleased to read your positive feedback. Congratulations on your purchase and if you have any questions about your truck, please don't hesitate to reach out. Best, Peter Hern, General Manager

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