Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 9

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
4.9
267 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 4 mos

Industry Experience

27 yrs, 4 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

267 Reviews

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267 Reviews of Marc Bales

November 14, 2023

Dealership Rating
Employee Rating

Completed the complex car-buying experience quicker than any other, great job Marc & Josiah! Bravo More

by Mike N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin, Marc, Josiah

Nov 17, 2023

Lexus of Chattanooga responded

Thank you for your positive feedback! We're thrilled to hear that Marc and Josiah did a great job in completing the complex car-buying experience quickly for you. Bravo indeed! Making the process efficient and seamless is our goal, and we appreciate your acknowledgment. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Marc, Josiah, and our team at Lexus of Chattanooga, and we look forward to serving you again in the future.

October 25, 2023

Dealership Rating
Employee Rating

Excellent experience from start to driving car out of lot. Special thanks to Robbie, Marc, and Josiah, and Aaron. All were very professional, personable, respectful, and patient! I am enjoying my More

by clauwalk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales, LaTonya White , Josiah

Oct 31, 2023

Lexus of Chattanooga responded

Thank you for your wonderful feedback! 😊 We're delighted to hear that you had an excellent experience with our team, from the beginning to driving your new car off the lot. We appreciate your special thanks to Robbie, Marc, Josiah, and Aaron for their professionalism, personable nature, respect, and patience. Your confidence in our continued care and service is important to us, and we're here to ensure your ownership experience is top-notch. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your car, and we look forward to serving you for many miles to come!

October 19, 2023

Dealership Rating
Employee Rating

Marc was professional, kind, and helpful - never pushy and gave his honest opinion for our growing family. Encouraged us to test drive a GX, and so glad he did, we couldn’t be happier! More

by aanderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2023

Lexus of Chattanooga responded

Thank you for your kind words and for recognizing the professionalism, kindness, and helpfulness of Marc! 😊 We're thrilled to hear that he provided you with an excellent car-buying experience, offering honest advice and never being pushy. It's wonderful that you tested the GX and are now happy with your choice for your growing family. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service and support. Enjoy your new vehicle, and safe travels! Warm regards, The Lexus of Chattanooga Team 🚗💨

August 21, 2023

Dealership Rating
Employee Rating

PROFESSIONAL AND EXTREMELY NICE GREAT PLACE TO BUY A CAR I WILL BE BACK AND RECOMMEND IT HIGHLY More

by Kmarlowga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive feedback with us! We're delighted to hear that you found our team to be professional and extremely nice during your visit. Creating a great car-buying experience is important to us, and we're thrilled that you had a positive impression of our dealership. We truly appreciate your recommendation and your intention to return. If you ever have any more questions, need assistance, or are ready for your next visit, please don't hesitate to reach out. We're here to provide you with exceptional service and support. Safe travels, and thank you for considering us for your future vehicle needs. We look forward to serving you again.

August 18, 2023

Dealership Rating
Employee Rating

Wandered around this dealership just to see what vehicles they had available when our eyes fell upon a gorgeous blue beauty. Marc Bales came out to greet us and show us around and explain the Lexus hierarchy More

by michael.magsaysay18
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Aug 18, 2023

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that you had a fantastic visit and that Marc Bales, our team member, made your car-buying journey truly special. It's great to know that Marc's approach was tailored to your preferences and that he introduced you to the Lexus lineup with a test drive that exceeded your expectations. We take pride in creating a comfortable and pressure-free environment for our valued customers. Congratulations on becoming the proud owners of the blue beauty! We're also glad to hear that Josiah, our finance expert, was able to assist you in securing a lower interest rate. Your recommendation of Marc and Lexus of Chattanooga means the world to us. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction and provide assistance whenever needed. Wishing you many miles of enjoyment in your dream car!

August 16, 2023

Dealership Rating
Employee Rating

Extremely professional, kind, and easy to work with from start to finish! I absolutely love everything about Lexus from the product obviously, to the process!! Thank you! More

by Lesliemurphey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore , Justin

Aug 18, 2023

Lexus of Chattanooga responded

Thank you so much for sharing your positive experience with us at Lexus of Chattanooga! We're thrilled to hear that you found our team to be extremely professional, kind, and easy to work with from start to finish. Providing exceptional service and creating a positive buying experience are top priorities for us, and we're delighted that we could meet your expectations. It warms our hearts to know that you not only love the Lexus product but also appreciate the entire process. Your satisfaction is our ultimate goal, and we're grateful for your kind words. If you ever have any more questions, need assistance, or simply want to share more about your Lexus experience, please don't hesitate to reach out. We're here to ensure your continued satisfaction and provide support whenever you need it. Wishing you many enjoyable moments in your Lexus, and we look forward to serving you again!

August 07, 2023

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Employee Rating

Marc is a consummate professional. He knew what to do and how to do it. Walked us through the process with ease. More

by Hovig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2023

Lexus of Chattanooga responded

Thank you for your positive feedback! We're thrilled to hear that Marc provided you with a professional and seamless experience. It's wonderful to know that he guided you through the process effortlessly. If you have any more feedback, questions, or if there's anything else we can do for you in the future, please feel free to reach out. We're here to assist you.

July 28, 2023

Dealership Rating
Employee Rating

My experience at Lexus of Chattanooga has by far been the best car buying experience. Marc Bales made sure my transaction went smoothly, in a timely manner, and kept me informed every step of the way. I coul More

by katcolerealestate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales

Aug 01, 2023

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Lexus of Chattanooga was the best car buying experience you've had. Customer satisfaction is our top priority, and we're delighted that Marc Bales ensured your transaction went smoothly and efficiently. Keeping you informed every step of the way is a key aspect of our commitment to providing excellent service. We're pleased to know that you are happy with the service you received, and we appreciate your kind words about our team. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service!

July 27, 2023

Dealership Rating
Employee Rating

This was a great buying experience…no pressure and an attitude of truly trying to make my experience pleasurable and economical! More

by RJenn7098
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore

Aug 01, 2023

Lexus of Chattanooga responded

Thank you for your fantastic review! We're thrilled to hear that you had a great buying experience with us. At Lexus of Chattanooga, we believe in providing a stress-free and enjoyable car buying process for our customers. We're delighted that you felt no pressure during your visit and that our team had your best interests in mind, striving to make your experience pleasurable and economical. Customer satisfaction is our ultimate goal, and we're pleased that we could meet your expectations. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service!

July 27, 2023

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Employee Rating

Excellent experience from start to finish. Marc, Michael, and the finance manager were all a pleasure to work with. Highly recommend! More

by leeconnell83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Platt

Jul 27, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your fantastic 5-star review of your experience at Lexus of Chattanooga! We are delighted to hear that you had an excellent journey from start to finish and that our team, including Marc, Michael, and the finance manager, left a positive impression on you. We take immense pride in providing a seamless and enjoyable car buying experience for all our valued customers, and it's truly gratifying to know that our team members played a significant role in making your visit memorable. Marc, Michael, and our finance manager are dedicated professionals who consistently strive to exceed expectations and deliver the highest level of service. Your kind words will undoubtedly motivate them to continue providing exceptional service to all our customers. We understand that purchasing a vehicle is an important decision, and we are honored that you chose Lexus of Chattanooga for your automotive needs. Your recommendation means the world to us, and we are grateful for your trust and support. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out to us. We look forward to serving you again in the future and ensuring that your next visit is just as outstanding as the last. Thank you once again for choosing Lexus of Chattanooga. We truly appreciate your business and recommendation.

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