"In and out"
- Robert Turner
I walked in for a test drive and drove home with my new used car in three hours. Not too bad given the place was packed the entire time. No complaints. Everyone did his job.
"Help to know what I need."
Great time working with Marc, who helped me work through the maze of what I want vs what I need. This process resulted in my finding a used Tundra that successfully meets my needs and is a vehicle I am proud to own. Thank you for your knowledge, expertise and patience.
"Marc was the perfect salesperson for our family"
- Sarah L. Hibbert
We needed a new family car. Marc helped us find the best sienna for our family. He was patient, informative, kind, and not pushy. He took a day I was dreading and made it a really wonderful experience. Thank you Marc for all your help.
"Best customer service in Vermont"
Marc was awesome and made my transition into my new RAV4 quick and easy. Thank you so much Marc LOVE MY RAV4. Everyone was great
Other Employees Tagged:
"Amazing Customer Service!"
- Kylie Billings
This was my first experience ever buying a car from a dealership and Marc could not have been more helpful! He was patient while we were figuring out what we wanted, very knowledgable about the vehicles he was showing us, and not pushy at all. He did everything he could to make our car buying experience exactly what we wanted it to be and we could not be happier with our new Toyota Corolla!
"Best car buying experience I've ever had "
Every time I've been into a dealership or have bought a car from a dealership or anyone something has always happened making the whole experience very negative. My experience was very different at Toyota. Marc helped me buy my brand new car and not only did he take a lot of time out of his day he helped me find the perfect car. He's honest and very professional. I would recommend buying a car from Toyota to anyone!!!
"Found what I was looking for!"
I met Marc early in my search for a used AWD Toyota Sienna. The vehicle that I originally came in to look at was sold just before I got there. Marc continued to keep me posted about any vehicles that I may be interested in. Meanwhile, I continued my search elsewhere.
Six weeks later I returned to Heritage to reconsider a vehicle that was initially out of my price range. Marc and the rest of the team worked with me to get the best deal on a vehicle that I really wanted. And I love it!
I would definitely recommend Heritage and Marc Halliday to anyone looking for a (brand new) used vehicle!
Other Employees Tagged:
"Not as stressful as other dealerships I've been to."
- Douglas Bordeaux
1. I was met right at the door and did not have to wait for service.
2. Everyone including the sales person Marc, was helpful, friendly and courteous.
3. I was allowed to bring my dog in with me, and being a very large breed , they all excepted him with a friendly positive attitude.
"Excellent dealership with excellent employees "
- Jennifer C.
We started our search for a sienna shortly before our second daughter was born. Our rav4 was just too small for our growing family. We started off at other dealerships closer to home, but found their customer service to be less than stellar. One a whim I decided to tell my husband that when i got out of work we would take the hour+ drive up to heritage as a last ditch effort to find our new car. I had called and spoke with Marc Halliday before leaving. When we arrived Marc had vehicles ready for us to test drive, he answered all of our questions (even the silly ones) with professionalism. We chose a beautiful 201y sienna to talk price about. Marc worked with us to find a trade in value we accepted and a price on the sienna we felt was more than fair. I loved my experience at heritage and I loved working with Marc!
"Marc Halliday and Jim Lash were very helpful"
- Tom and Carol
We just leased a Toyota RAV4 with Marc Halliday and Jim Lash's help.
We went to Heritage Toyota in South Burlington, VT late in the afternoon on Friday of Labor Day Weekend. We had no choice because our old car was totaled in an accident. Marc Halliday and Jim Lash remained with us until after 7:00 pm on a Friday night of a holiday weekend to make sure our deal went through, and to introduce us to our new car. Marc's first price presentation was very fair. I was all geared up to negotiate hard, but his first offer was so fair my conscience did not permit me to make a counter offer. I would strongly recommend Marc to anyone who is looking to purchase a vehicle from someone who is fair, honest, and willing to go the extra distance. Thanks for everything, Marc.
Jim Lash was very knowledgeable about car leasing and sales finance. When we left we believed we should have been given college credit for an advanced course in transportation economics (just kidding, Jim). Jim gave us a great deal on our "wear and tear" insurance plan that gave us confidence that our leased car was protected from additional charges from the stuff that happens to our cars every day. He treated us with respect and dignity. Thanks for your help, Jim.
Tom and Carol Wieland