Marcous Morton | Page 8

Marcus does a good job but the service center lets him down…… an oil change and tire change should be less than 2 hours. When the vehicle was done, it was parked across the street instead of being delive down…… an oil change and tire change should be less than 2 hours. When the vehicle was done, it was parked across the street instead of being delivered to the waiting customer 😕 That is not the first time….. we are exploring another Jeep/Ram dealer to use. More

by kenpunter Verified Customer Verified Customer

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Waited an hour for an alignment and immediately brought it back as it wasn’t aligned at all. Marcus was great. it back as it wasn’t aligned at all. Marcus was great. More

by Charles.hoopingarner Verified Customer Verified Customer

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Marcous was great. Took great care of the jeep warranty and what needed to be done Took great care of the jeep warranty and what needed to be done More

by davinocur13 Verified Customer Verified Customer

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Marcous was so friendly and helpful. He was patient with me in explaining the complications of my vehicle. What a gem he is! He was patient with me in explaining the complications of my vehicle. What a gem he is! More

by jorgepaxvr6 Verified Customer Verified Customer

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I had a great experience dealing with Marcus and look forward to bringing my vehicle back to CFDJ. forward to bringing my vehicle back to CFDJ. More

by johnniedazulme Verified Customer Verified Customer

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Service was efficient. Service advisor was pleasant. Would have liked to get a verbal recap of the service done to my Jeep. Service advisor was pleasant. Would have liked to get a verbal recap of the service done to my Jeep. More

by Flcruzr72 Verified Customer Verified Customer

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A lot of issues that Marcus was great in helping to resolve. Spent much more time waiting at the dealer for resolution than anticipated resolve. Spent much more time waiting at the dealer for resolution than anticipated More

by Charles.hoopingarner Verified Customer Verified Customer

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Service team was Great! Chris took good care of me and my Jeep, Marcus stepped in to keep me up to date during Chris days off. I will definitely bring my Jeep back here fo Chris took good care of me and my Jeep, Marcus stepped in to keep me up to date during Chris days off. I will definitely bring my Jeep back here for service. Thank you More

by timmyhaan Verified Customer Verified Customer

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Oil change done incorrectly. Too much oil and overfilled. Car not washed as requested. Car smoking and riding rough. Had to immediately bring back in and the oil change had to be Too much oil and overfilled. Car not washed as requested. Car smoking and riding rough. Had to immediately bring back in and the oil change had to be completely redone. 3.5 hour process. More

by drew47 Verified Customer Verified Customer

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Did not complete 2 repairs. No explanation for why. Had a appointment and still 2 hours till the vehicle was looked at. No explanation for why. Had a appointment and still 2 hours till the vehicle was looked at. More

by jcxlr1 Verified Customer Verified Customer

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