Marcus Procter | Page 2

Clean comfortable waiting area. Excellent communication of work performed and work necessary. Excellent selection of coffee, tea, beverages and snacks while waiting. Excellent communication of work performed and work necessary. Excellent selection of coffee, tea, beverages and snacks while waiting. More

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The staff at Five Star Subaru provided me with extraordinary service and a pleasant environment along with explaining in detail everything I needed. extraordinary service and a pleasant environment along with explaining in detail everything I needed. More

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The staff was friendly and helpful the facility was very clean I would definitely recommend clean I would definitely recommend More

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Great service, very fair, great cars! Keep up the great work. Look forward to the next one. Keep up the great work. Look forward to the next one. More

by SJALILIAN Verified Customer Verified Customer

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Top notch service! Thorough and FAST!! Thanks again 5 Star Subaru for another great experience! Thorough and FAST!! Thanks again 5 Star Subaru for another great experience! More

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Don’t take you car in to be repaired here, they simply can’t get it done ! All the excuses , car there a month …. Now they are saying several more weeks ! They don’t know! No loaner ?!!! Customer servi can’t get it done ! All the excuses , car there a month …. Now they are saying several more weeks ! They don’t know! No loaner ?!!! Customer service seriously lacking . They won’t tell me where I can talk to someone about it , they just don’t care . They already have my car . Like what am I going to do?! More

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Sam Packs 5 Star Subaru Grapevine: Great service. No pressure. Synthetic oil change price is fair. No pressure. Synthetic oil change price is fair. More

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There’s Subaru service and then there is the five star experience. A 20 year driver of Subarus and dealing with various dealerships I can say five star is exceptional in every way. I have never had a ba experience. A 20 year driver of Subarus and dealing with various dealerships I can say five star is exceptional in every way. I have never had a bad experience in any way(I own 4 Subarus) these folks go above and beyond your expectations every visit. From the time you pull into the service bay until you return to the service bay to go home the experience is first class. Great communication at all times, fair prices, smiling employees who want to be there and take care of not only your vehicle but you as a customer. I discovered the dealership about 5 years ago when it first opened and have not returned to any dealership since. My vehicles deserve the five star experience even if it’s just an oil change. Thanks to Marcus, Jon and the crew for great service and a welcoming environment. More

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Excellent costumer service and you feel that you are the first priority to take care off when you entered the building. Inside is very fresh and clean . Weldon subru team , keep it up first priority to take care off when you entered the building. Inside is very fresh and clean . Weldon subru team , keep it up More

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impressed with the extraordinary service and professionalism at 5 Star Subaru Grapevine. Definitely will continue to use them along with buying my next car from them. professionalism at 5 Star Subaru Grapevine. Definitely will continue to use them along with buying my next car from them. More

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