Marcus Procter | Page 2
Service Director
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
74 Reviews
Write a Review74 Reviews of Marcus Procter
August 13, 2022
Great service, very fair, great cars! Keep up the great work. Look forward to the next one. Keep up the great work. Look forward to the next one. More
Other Employees Tagged: Johnnie Taylor, Doug Laymon, Brandon Fraikes, Dyson Ellis, Mike Ohanesian, Jon Zablosky, Kenny Wilder, Myles Ramos
August 04, 2022
Top notch service! Thorough and FAST!! Thanks again 5 Star Subaru for another great experience! Thorough and FAST!! Thanks again 5 Star Subaru for another great experience! More
Other Employees Tagged: Sean Roberts, Johnnie Taylor, Shantai Isom, Dyson Ellis, Mike Ohanesian, Jon Zablosky
June 24, 2022
Don’t take you car in to be repaired here, they simply can’t get it done ! All the excuses , car there a month …. Now they are saying several more weeks ! They don’t know! No loaner ?!!! Customer servi can’t get it done ! All the excuses , car there a month …. Now they are saying several more weeks ! They don’t know! No loaner ?!!! Customer service seriously lacking . They won’t tell me where I can talk to someone about it , they just don’t care . They already have my car . Like what am I going to do?! More
Other Employees Tagged: Tony Hooman, Johnnie Taylor
June 11, 2022
There’s Subaru service and then there is the five star experience. A 20 year driver of Subarus and dealing with various dealerships I can say five star is exceptional in every way. I have never had a ba experience. A 20 year driver of Subarus and dealing with various dealerships I can say five star is exceptional in every way. I have never had a bad experience in any way(I own 4 Subarus) these folks go above and beyond your expectations every visit. From the time you pull into the service bay until you return to the service bay to go home the experience is first class. Great communication at all times, fair prices, smiling employees who want to be there and take care of not only your vehicle but you as a customer. I discovered the dealership about 5 years ago when it first opened and have not returned to any dealership since. My vehicles deserve the five star experience even if it’s just an oil change. Thanks to Marcus, Jon and the crew for great service and a welcoming environment. More
Other Employees Tagged: Mike Ohanesian, Jon Zablosky
June 09, 2022
Excellent costumer service and you feel that you are the first priority to take care off when you entered the building. Inside is very fresh and clean . Weldon subru team , keep it up first priority to take care off when you entered the building. Inside is very fresh and clean . Weldon subru team , keep it up More
Other Employees Tagged: Johnnie Taylor, Dyson Ellis, Mike Ohanesian, Jon Zablosky
May 20, 2022
impressed with the extraordinary service and professionalism at 5 Star Subaru Grapevine. Definitely will continue to use them along with buying my next car from them. professionalism at 5 Star Subaru Grapevine. Definitely will continue to use them along with buying my next car from them. More
Other Employees Tagged: Johnnie Taylor, Doug Laymon, Shantai Isom, Mike Ohanesian
May 06, 2022
Excellent courteous, prompt service. Would highly recommend for sales professionalism, service department efficiency, comfortable waiting room. Was in and out in less time than expecte Would highly recommend for sales professionalism, service department efficiency, comfortable waiting room. Was in and out in less time than expected. More
April 21, 2022
Best Subaru dealership in the US. We just leased our 2022 Forester from them and this is now our 3rd Subaru all from 5 Star Subaru. Our sales person, Nick Eyster, always takes care We just leased our 2022 Forester from them and this is now our 3rd Subaru all from 5 Star Subaru. Our sales person, Nick Eyster, always takes care of us with absolutely no pressure. Dealing with him and the rest of the staff is a pleasant experience. More
Other Employees Tagged: Tony Hooman, Nick Eyster, Jeff Davis, Kenny Wilder