Marek Debski

I had the pleasure of purchasing a 2024 BMW M2 from City Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from Sou Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from South Carolina to Illinois and was met with professionalism, hospitality, and true enthusiasm from the Evanston VW team. From the moment I arrived early Saturday morning, the staff made sure everything moved smoothly. Ian, the client advisor who sold me the car, was fantastic to work with—responsive, knowledgeable, and genuinely excited about helping me find the right fit. I’ve even stayed in touch to share updates and pictures of the car! The management team, including Marcus and Bill, were incredibly supportive and truly demonstrated what customer care is all about. While a minor issue arose shortly after purchase, they went out of their way to ensure it was resolved quickly and fairly, and that I was fully taken care of in the process. Manny in finance made the paperwork a breeze and was one of the kindest finance professionals I’ve encountered at any dealership. Marek and the technicians were quick to inspect the vehicle and coordinate service the same day, and Caesar ensured I had safe and smooth travels from the dealership. Buying a car—especially out of state—can be a stressful process, but this team made it easy, comfortable, and even fun. They treated me with honesty, urgency, and respect, and I couldn’t be more grateful for how they handled every step of the process. Highly recommend City Volkswagen of Evanston if you're looking for a team that truly stands behind their customers. More

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This dealership is amazing and Ricky was a phenomenal support. This is my second time doing business with Ricky and Dennis. This dealership is amazing! Highly recommend them- their integrity and ability support. This is my second time doing business with Ricky and Dennis. This dealership is amazing! Highly recommend them- their integrity and ability to listen to what is important at to you as the customer is stellar! More

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Narcis at City VW provides the absolute best client experience you can ask for. We have been working with Narcis since 2003. He is the best there is! experience you can ask for. We have been working with Narcis since 2003. He is the best there is! More

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I had a great experience with great customer service. Everyone was very helpful and made the process very easy. Everyone was very helpful and made the process very easy. More

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City Volkswagen has been our preferred dealer the last year purchasing multiple cars, 3 vehicles with City Volkswagen this year. Just purchased an 2022 ID.4 and excited to be electrified and off gasoline. year purchasing multiple cars, 3 vehicles with City Volkswagen this year. Just purchased an 2022 ID.4 and excited to be electrified and off gasoline. Gilbert has been an awesome salesperson at City Volkswagen. We will continue our valued relationship with City Volkswagen for years to come! More

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