"Professional and welcoming."
Having purchased many cars in my lifetime, working with Rolly definitely rates close to the top of my car purchasing experiences. He was not condescending as I have found many of the car sales people that I have encountered. Rolly was patient, informative and charming. I would definitely recommend him to friends.
"Everyone is patient and helpful"
I had bought from Knauz before and had a good experience - but today they took it to the next level. I bought a used BMW today to replace my existing BMW - which I was happy with - and the sales person, Shane Lyon, could not have been more patient, transparent, helpful, and a real asset to the process. I ended up buying a newer model used BMW, and I would recommend anyone to go to Knauz and get their next car there. Shane understood both the emotion and the logic that you need to engage in buying a car, and he helped work patiently and clearly with both elements. The credit/business folks, the service staff, the attendants who prep and set up your car - everyone is courteous and listens well.
"My wife's new certified BMW X1"
- Jeffrey C Marsh
We have always owned BMW but this is our first purchase from Knauz BMW. I must say that this by far was my best experience buying a car. Bob Geisheker was a pleasure to work with and would highly recommend anyone looking for a new or used BMW with 100 miles, go to Knauz.
The car was ready for the test drive, the dealership is modern and friendly and the follow up from Bob was outstanding.
This was my 7th BMW purchase and when I need a new or certified BMW this will be the only dealership I will go to.
"Buying my Certified Pre-owned Elite 2016 BMW X3 at Knauz"
Just bought a Certified Pre-owned Elite 2016 BMW X3 at Knauz. This was a GREAT experience. Bob Geisheker was able to tell me all about the vehicle, warranties, BMW Assist, financing options, etc. He answered all my questions and gave me a very good price (better than I expected!!). I also discussed the various options and features of the 2016 BMW X3 with Service employees Jeremy Zndersic and Cesar Saucedo to help me with my purchase decision. The car was ready when promised and looks and drives beautifully! Brandon Helbig, BMW Genius, showed me how everything worked and answered all my questions. They helped me set up my BMW Assist, Connected Drive and even synced everything up with my iPhone before I left the dealership. A terrific buying experience and I would highly recommend the Knauz Team! I have serviced my two previous BMWs with Knauz BMW and they are top notch. Plan to service the new one there as well.
"Bought yet another car here."
These guys are very attentive to my schedule and had the car I wanted. Price was fair. I have always had good experience with Service Department so this is where I wanted to deal. Ken understood what was important to me and made it work. I could not be more pleased with my new car.
I just bought a new BMW and Bob Geisheker made the buying experience fun.
I had a small issue with a sensor. Bob sent someone out right away to pick my car up. I live in Wisconsin! that is great customer service. I am a customer for life.
"Special Ordering 3 Series Diesel Xdrive Wagon"
George was great at handling my needs for a special order car with some particular options and was more than accommodating to handle my pre trade early to get the deal put together. The new car arrived 8 weeks after the order was placed......straight from Germany on a ship!........and I could track its progress thanks to George genius colleague Spencer. The 328 drive diesel wagon was a great car, but my needs changed for a larger wagon so traded for a MB. Service at Knauz with Dave, Caeser and Jermey was really good and very attentive. My buying experience and follow up servicing was very good and I recently tried an i3 which is a very neat and interesting car, but my needs were for a large station wagon on this occasion, but I highly recommend George Greve and the team at Knauz BMW.
I decided to buy my car out of the lease and George Greve and team made the whole process easy. Starting with getting me a great deal all the way to streamlining the paper work. I t was a pleasure to deal with George and the team.
Other Employees Tagged:
, Adam in Service
"Above and beyond"
I have been going to Knauz Service for seven years and the service department has always been very good. Cesar Salcedo however is exceptional. He explained everything thoroughly and give you the options to have your car running as it should be. He gets back to you as quickly as possible and even if the problem is big he makes it easy for you to take and have the best repair for my car. Thank you very much!
Fast smooth service on my x5 M. Cesar Saucedo is always an excellent guy there, he is fast and efficient:) Been going here for the past two years and never a problem.
Other Employees Tagged: