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Maria Arroyo
Maria Arroyo at Toyota of Downtown L.A.
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Maria Arroyo | Page 2

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.8
108 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

108 Reviews

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108 Reviews of Maria Arroyo

September 30, 2023

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Employee Rating

Alex has been very helpful when it comes on helping me in all matters of my vehicle. More

by Ana Quintanilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Anaya

Helpful 1
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Oct 03, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Ana! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

September 29, 2023

Dealership Rating
Employee Rating

I had to get my Winshield fix and Maria helped me deal with my insurance. She went above and beyond to take care of me. I couldn’t have done it without her More

by Stacic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 2
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Oct 03, 2023

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Stacic! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 29, 2023

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Employee Rating

The best in the world love these employees very professional and very courteous maria was the best More

by babyshay4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Oct 03, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

September 23, 2023

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Employee Rating

I took my car for maintenance, she was really helpful and explained what the mechanic did to my car. Sent me a text when my car was ready and the mechanic sent me a video as well. Thanks More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Sep 26, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 09, 2023

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Employee Rating

Maria kept me informed the whole time my truck was in service. She went above and beyond for me. I will continue to come back to toyota or dtla because of her. Thank you Maria for giving me a stress free More

by eluna41614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Sep 12, 2023

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 06, 2023

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Employee Rating

Maria went above and beyond with my car. I had it towed from Beverly hills Lexus because they were closed for Labor Day holiday and told me they couldn’t help. Instead of showing me the doo More

by sallieskim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Sep 08, 2023

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 05, 2023

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Employee Rating

Eventhough i went back a second time. My car was fixed and no problems have come up. Maria was super helpful and assured me my car would get fixed. Thank you. ! More

by Miriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Sep 07, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Miriam! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 17, 2023

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Employee Rating

Maria Arroyo has gone above in beyond to help out with the process of My mother's 2023 Tacoma. You really appreciate people like her that actually care about there customers. You can actually feel she i More

by jlcarrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Aug 21, 2023

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

August 15, 2023

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Employee Rating

Service was great she kept me up to date with my car. Would go back every time. More

by Miriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
Report | Print
Aug 17, 2023

Toyota of Downtown L.A. responded

Thank you for the wonderful review, Miriam! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 13, 2023

Dealership Rating
Employee Rating

Maria Arroyo, Me ayudo muy bien en todo. me esplico como estaba el carro y que es lo que necesitaba. estoy muy contento con ella. el next apoiment lo voy hacer con Ella. More

by jrivera9553@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodolfo Mendoza

Helpful 1
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Aug 15, 2023

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

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