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Maria Arroyo
Maria Arroyo at Toyota of Downtown L.A.

Maria Arroyo | Page 2

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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112 Reviews

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112 Reviews

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112 Reviews of Maria Arroyo

October 21, 2023

Dealership Rating
Employee Rating

Awesome teamwork on display. Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond. More

by Josecarcamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida, Jose "Fernando" Saavedra

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Oct 24, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, Jose! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

October 09, 2023

Dealership Rating
Employee Rating

Toyota of DTLA is on it, great pricing and customer service, always keeping me in the loop. Jon was friendly and helpful More

by rsilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Anaya, Abraham Alvarado, Jimmie Saucedo, Brian Guzman Palacios, Carlos Diaz, Angel Soriano, Olga Ulin, Jose Garcia , Jonathan Lopez Camacho

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Oct 10, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

October 08, 2023

Dealership Rating
Employee Rating

Excellent customer service very fast and not a long way and they keep you up-to-date about the whole process of your car getting repaired More

by jones.aaron621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2023

Toyota of Downtown L.A. responded

Thank you for your positive review, Jones! I am so glad to hear that you had a great experience with us. We strive to provide the best outcome and appreciate your feedback. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 01, 2023

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Employee Rating

Alex has been very helpful when it comes on helping me in all matters of my vehicle. More

by Ana Quintanilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Anaya

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Oct 03, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Ana! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

September 30, 2023

Dealership Rating
Employee Rating

They were very helpful nice and courteous. We were very happy to buy a car with them. More

by abigailrlb@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 03, 2023

Toyota of Downtown L.A. responded

Hi Abigail, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! We appreciate your business! Sincerely, The Toyota of Downtown LA Team

September 30, 2023

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Employee Rating

The best in the world love these employees very professional and very courteous maria was the best More

by babyshay4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

September 29, 2023

Dealership Rating
Employee Rating

I had to get my Winshield fix and Maria helped me deal with my insurance. She went above and beyond to take care of me. I couldn’t have done it without her More

by Stacic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2023

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Stacic! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 23, 2023

Dealership Rating
Employee Rating

I took my car for maintenance, she was really helpful and explained what the mechanic did to my car. Sent me a text when my car was ready and the mechanic sent me a video as well. Thanks More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 09, 2023

Dealership Rating
Employee Rating

Maria kept me informed the whole time my truck was in service. She went above and beyond for me. I will continue to come back to toyota or dtla because of her. Thank you Maria for giving me a stress free More

by eluna41614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2023

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 06, 2023

Dealership Rating
Employee Rating

Maria went above and beyond with my car. I had it towed from Beverly hills Lexus because they were closed for Labor Day holiday and told me they couldn’t help. Instead of showing me the doo More

by sallieskim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 08, 2023

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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