Maria Cauich
Maria Cauich at Big Star Hyundai

Maria Cauich | Page 2

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.2
26 Reviews
4.2

26 Reviews

Write a Review

Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

26 Reviews of Maria Cauich

December 20, 2023

Dealership Rating
Employee Rating

Have not received gift cards and floor mates promised at purchase. Wondering if they will be delivered. More

by Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Devante Jones , zzGabriel zzCruz

Dec 20, 2023

Big Star Hyundai responded

Thank you for your review and your business. Please email me your best contact information to gabrielc@bigstarhyundai.com. I would like to get personally involved to ensure that you receive all that has been promised to you. Gabreil Cruz, General Sales Manager.

Dec 24, 2023

Customer responded

Recieved, what is nothing more than discount cards that gives the same discounts as i can find on line every day. Was promised gift cards not coupons. Big difference! Amazing this dealership uses so many deceptive tactics to sale what I have only found to be well built and dependable vehicles with what starts off as a resonable price. I am guessing they dont get any return customers.

December 15, 2023

Dealership Rating
Employee Rating

Just to start out saying that the salesman that I was blessed with was truly a great guy. Everyone was friendly. I just love this dealership. More

by tramaine.tyler2018.tt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 04, 2023

Dealership Rating
Employee Rating

It took all day but the dealership was able to get me suited with the perfect vehicle for me. More

by lrfury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Delcid

Dec 04, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 16, 2023

Dealership Rating
Employee Rating

Aron and her team did a wonderful job with assisting us on trading our 2020 Palaside for the new 2024, she was 10 out of 10 in me and my wife expectations More

by Hdaisy22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson

Nov 16, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

September 15, 2023

Dealership Rating
Employee Rating

The overall process of purchasing my vehicle was incredibly painless. Maria, Gabriel, and Juan were all amazing to work with. I felt that Maria was very passionate about her work, and it was no surp More

by EARREDONDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Pena , zzGabriel zzCruz

Sep 18, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 13, 2023

Dealership Rating
Employee Rating

Trying to reach your dealership last 5 days for my buyers copy but no one pick up the phone More

by FAHADMAHBUB11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 13, 2023

Big Star Hyundai responded

Thank you for your feedback. We are sorry to hear that you have not been able to get through to anyone. Not to make excuses, but we just moved our operations to a new building and there may be connectivity issues we are unaware of. Please reach out to me directly with your best contact information and we will get you taken care of right away. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com

September 10, 2023

Dealership Rating
Employee Rating

They need more care when delivering new vehicles, they use them before selling them, it doesn't matter that you have separated it. More

by thetwin39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzIsrael zzSalazar

Sep 11, 2023

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

August 17, 2023

Dealership Rating
Employee Rating

Excelente atención, Maria me ayudó mucho con la solicitud de sacar un auto, me siento contento por su buen servicio More

by CA7663978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2023

Big Star Hyundai responded

Gracias!

August 15, 2023

Dealership Rating
Employee Rating

Very attentive caring employees. I would definitely send family and friends to experience the same treatment l experienced. More

by ladyfavrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devante Jones, Sterling Whitely , Dee Dee Varner

Aug 15, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

April 14, 2023

Dealership Rating
Employee Rating

So, we went in for an oil change and made a decision to have an upgrade. Trading in an accent, we were offered 12k and test drove two SUV’s. In the beginning, our salesperson was great. Financing done, pri More

by Unsatisfied Would Be Client
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Mo Shurafa , zzPaul zzHewitt

Apr 14, 2023

Big Star Hyundai responded

Thank you for your review, we value your feedback. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com.

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