Maria Lizardi | Page 195

Wonderful They provide excellent service. Maria is always available to answer your questions and she is very professional. The location and hours of operatio They provide excellent service. Maria is always available to answer your questions and she is very professional. The location and hours of operation are very convenient. More

by AWI1010 Verified Customer Verified Customer

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Efficient, friendly service Engine light warning was quickly diagnosed as nothing major and it was corrected. Also did software updates. Very friendly, efficient service from th Engine light warning was quickly diagnosed as nothing major and it was corrected. Also did software updates. Very friendly, efficient service from the beginning to the end. More

by DougJ Verified Customer Verified Customer

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No complaints. I was completely satisfied with the service Ms, Lizardi provided. I have no complaints. She was very professional, presented a good appearance and kep I was completely satisfied with the service Ms, Lizardi provided. I have no complaints. She was very professional, presented a good appearance and kept me informed. More

by HHERRING60 Verified Customer Verified Customer

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Unscheduled evaluation of inoperative emergency doorlock. Without an appointment, I was given immediate attention to evaluate the emergency nonoperative door lock on the driver's side door. Immediate attenti Without an appointment, I was given immediate attention to evaluate the emergency nonoperative door lock on the driver's side door. Immediate attention was given to the issue and the cause was discovered. Unfortunately, a new lock mechanism was required to fix the problem. This was ordered from BMW specific for the VIN# of my car. I was informed that the part will take approximately 1 week to be produced, coded and be delivered to the dealer by BMW. I was assured that, upon receipt of the part, I will be notified to return for the replacement to be installed. I only intended to make an appointment and did not expect this issue to be evaluated, let alone, have the evaluation done while I waited. I never expected such courtesy and concerns for my problem. I look forward to returning for installation of the new lock mechanism to resolve this issue. I am a 1st time customer having just brought my BMW to Sarasota from NJ permanently. This care will certainly motivate me to a future dedicated customer. More

by DRSLTGHAS Verified Customer Verified Customer

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efficient, friend, My whole family member likes this dealership. We have four BMW cars. Everybody enjoy it. the dealer is also close to where we live. the staffs are ni My whole family member likes this dealership. We have four BMW cars. Everybody enjoy it. the dealer is also close to where we live. the staffs are nice. The young lady Maria Lizardi is very special and kind. She is one of the best in your dealer. More

by rjzhao2005 Verified Customer Verified Customer

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Maria: Top Of The Mark My first visit to the service center was shortly after my purchase. That was a disaster, however that has changed every visit now is all that you expe My first visit to the service center was shortly after my purchase. That was a disaster, however that has changed every visit now is all that you expect and more. All employees are very warm and courteous. My adviser Maria is yes, outstanding...............Thank you! Dan Rose More

by DANIELJROSE7 Verified Customer Verified Customer

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Excellent work and customer care. This was a first for us. Beautiful lounge, great people and the work was excellent. Maria explained the work that was done and the great condition of This was a first for us. Beautiful lounge, great people and the work was excellent. Maria explained the work that was done and the great condition of our car. More

by J.WICKUM Verified Customer Verified Customer

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Annual Service Visit Service light comes on every year at this time cause its time for my annual oil change. Great time to get car checked out and found out I needed new f Service light comes on every year at this time cause its time for my annual oil change. Great time to get car checked out and found out I needed new front brakes and also had a few other things serviced including a service recall for PCV valve. Car drives like a brand new one only mine is a 2011 528I. See you next Year! More

by ROBERTRAE Verified Customer Verified Customer

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Great people,great service In and out in a timely manor. They took us right on time , were finished when they said they would be. Very comfortable waiting lounge with huge tele In and out in a timely manor. They took us right on time , were finished when they said they would be. Very comfortable waiting lounge with huge television and plenty of snacks and beverages. More

by DORWAY66 Verified Customer Verified Customer

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Service done in estimated time frame Easy to get appointment that fit in my travel schedule, work completed in estimated timeframe, offer to drive me to mall or other destination while ca Easy to get appointment that fit in my travel schedule, work completed in estimated timeframe, offer to drive me to mall or other destination while car was being service delivered More

by MXD Verified Customer Verified Customer

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