Maricela Cardenaas

Friendly, knowledgeable people from sales to service. Phone calls returned promptly. Services were done in an efficient manner and finished when promised. Overall good experience. Phone calls returned promptly. Services were done in an efficient manner and finished when promised. Overall good experience. More

by DUDLZMA Verified Customer Verified Customer

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Felipe who owns a Toyota BZ was very knowledgeable and explained the functions of an electric car. explained the functions of an electric car. More

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They were very helpful, short staffed but still got the job done. Car runs great job done. Car runs great More

by JOHNANDJUDYB Verified Customer Verified Customer

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Tony Hernandez was an amazing sales man and sold me on my car instantly. Man needs a raise asap car instantly. Man needs a raise asap More

by MARYRUTHEVANS55 Verified Customer Verified Customer

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The service is excellent I would definitely go back . We travel to lancaster from whittier Ca We travel to lancaster from whittier Ca More

by Irisrodriguez1723 Verified Customer Verified Customer

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As soon as I arrived the immediately jump to help me find the car I was looking for the car I was looking for More

by raulsolis09 Verified Customer Verified Customer

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The manager Shannon was fantastic! My rep Gustavo, was not. I was misinformed and I felt forgotten. My rep Gustavo, was not. I was misinformed and I felt forgotten. More

by Noemail23 Verified Customer Verified Customer

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Felipe was incredibly helpful to me as I got my corolla lease. He was knowledgeable and patient with me. He answered all of my questions in a straightforward manner. I would definitely feel comfortable com lease. He was knowledgeable and patient with me. He answered all of my questions in a straightforward manner. I would definitely feel comfortable coming back to Lancaster Toyota to talk to Felipe if I need any help with my new corolla. The only issue I had with Toyota is when you sit down with Finance, the final price of the car is $1,000 higher than the sticker price on the window. The cillajet and etch protection get added later to the price of the car. I think if those two protections are already included in the car, and the buyer can't take those things off, Toyota should really list the price of the car including those two things. I felt a little mislead by that when I saw the final price of the car go up by $1,000. Unless there is a way for the buyer to not have to have those two items included in the price, Toyota should really include the cillajet and etch protection in the sticker price of the vehicle. More

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The service was as fast as we wanted it to be, Juan Z. , Marisela, and Charlie were extremely helpful , Marisela, and Charlie were extremely helpful More

by ponpuya Verified Customer Verified Customer

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It was a nice and simple transaction. I didn’t spend four hours haggling. From the moment I stepped in the door to driving out in my new car took under three hours—closer to two. I didn’t spend four hours haggling. From the moment I stepped in the door to driving out in my new car took under three hours—closer to two. More

by CANDICEMANTELL Verified Customer Verified Customer

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