Maricela Cardenaas | Page 6

My man Omar! Very helpful and patient! Took the time to really help me make the best decision for my new ride! Made the whole process smooth, simple and I am abso Very helpful and patient! Took the time to really help me make the best decision for my new ride! Made the whole process smooth, simple and I am absolutely loving my decision! I highly recommend speaking with Omar at the Toyota of Lancaster! He’s the man! More

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Outstanding customer service! Rodrigo is one of the most honest, if not the most honest car salesperson I’ve ever met. He’s a straight shooter. He promised to get me in my new tru Rodrigo is one of the most honest, if not the most honest car salesperson I’ve ever met. He’s a straight shooter. He promised to get me in my new truck same day as fast as he can, and it was just as he said. Also he’s a Raided fan, so that makes him true above others. Thanks for the assist! More

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Bendecida de conocer al mejor vendedor de carros Amigo al final porque realmente me ayudó a tener la mejor opción de compra. Gracias Rodrigo Rojas al final porque realmente me ayudó a tener la mejor opción de compra. Gracias Rodrigo Rojas More

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It’s interesting Toyota of Lancaster hides their reviews. Do not go to this dealership. They will scam you BIG TIME! I am totally traumatized! This is after i nearly died in a Toyota from faulty airbags and Do not go to this dealership. They will scam you BIG TIME! I am totally traumatized! This is after i nearly died in a Toyota from faulty airbags and should have never gone here after that to purchase a used vehicle. I have just discovered federal laws being violated in terms of finance information and forgeries. Bank fraud and at minimum a felony offense for multiple forgeries sent to Toyota Financial Services. Multiple California laws broken and my rights violated as well. Almost a month after payment and purchase they lied and said my financing fell through and I had to pay more money and they would mail me a new contract. Which I have also realized then dissolved all other associated documents and service contracts that I have been paying interest on for 6 years! They also and the finance company admitted on recorded call that false information was reported on my credit report! Limiting my housing options as well as affected anything that my score is related to for 6 years! Not to mention all the inquiries made way after purchase that took a long time to come off my report. They fraudulently cited my DOWN PAYMENT nothing was post dated nor was there installments that were agreed upon for the 2 DOWN PAYMENTS made, they falsely cited both down payments as DEFERRED DOWN PAYMENTS, dealership pockets that. I would have never even had my situation and contracts looked into, if I hadn't been so awfully treated when calling the dealership to understand the ending of my contract and down payments better. Fortunately I have documentation of calls, emails all from even 12/29/2017, all contracts, forms, and payment processing. Don’t suffer the years of abuse this dealership subjects its growing number of victims to. I will be bringing this to various media outlets and my influencer friends who advocate for consumer rights. Toyota has many lawsuits right now for good reason! Not to mention they halve had to settle on cases where it was found that racial profiling contributed to higher apr rates! They also are supporters of certain political parties that help their interests, just so people know where they are putting their hard earned money. This is far from over. Sandy in financing is aggressive and gets very upset with polite questions, if it weren’t for her, I would have never suspected something triggered her out of pocket lack of manners. Very two faced. This review is the short version that doesn’t even go into falsified previous owner information and odometer law violations. Also denying my right to the letter i was allegedly sent notifying me way after the 10 limitation they have my financing fell through after California regulations permit as they claimed, more lies. More

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Sean Preston was very helpful and accommodating. He made everything very easy for me. I highly recommend Toyota of Lancaster for sales and service! He made everything very easy for me. I highly recommend Toyota of Lancaster for sales and service! More

by Mannyzepeda78 Verified Customer Verified Customer

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The purchasing process was the easiest I’ve ever experienced. Everyone that helped me was extremely friendly and knowledgeable. experienced. Everyone that helped me was extremely friendly and knowledgeable. More

by PACO1610 Verified Customer Verified Customer

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Rodrigo helped us get into a beautiful reliable car! Not only he was patient and kind but he was respectful and trustworthy. Thank you for all the hard work! Not only he was patient and kind but he was respectful and trustworthy. Thank you for all the hard work! More

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I got my bz4x with the best deal and he helped me to make the best decision, so patient and knowledgeable. the best decision, so patient and knowledgeable. More

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We were very pleased with Anthony's knowledge and professionalism. The entire staff at Toyota of Lancaster were wonderful! Thank you for the great customer service and will not hesitate to share wit professionalism. The entire staff at Toyota of Lancaster were wonderful! Thank you for the great customer service and will not hesitate to share with other our experience. More

by cindie.keefauver Verified Customer Verified Customer

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He is an excellent onesti and professional server I recommend him to everyone ead frofecional recommend him to everyone ead frofecional More

by deboys82 Verified Customer Verified Customer

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