Marie Gilman

Service for the oil change was great, Cliff was very understanding and attempted to assist with a recall on my 2025 Sienna. I purchased this vehicle less than 1 year ago and have been unable to use the understanding and attempted to assist with a recall on my 2025 Sienna. I purchased this vehicle less than 1 year ago and have been unable to use the 2nd row seats for multiple months, causing me to climb in and out of my van to safely secure my small children in the back seat. Toyota Direct will not return phone calls or assist with a reasonable resolution to this issue and Toyota did not have a fix for the recall at this time. It is extremely frustrating to have a brand new vehicle that is 1/3 useless and extremely inconvenient for small children- which is the sole reason for purchasing the vehicle in the first place. More

by aleshia.mcnutt Verified Customer Verified Customer

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Great experience with toyota direct and with my toyota grand highlander, it is simply wonderful grand highlander, it is simply wonderful More

by adekunlegaruba4u Verified Customer Verified Customer

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Not good experience. Will never go there again. Not interest to sell maintenance packages and extended warranty packages. Financial manager not interested and they did no Will never go there again. Not interest to sell maintenance packages and extended warranty packages. Financial manager not interested and they did not explain anything to us More

by bhmancar Verified Customer Verified Customer

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They are always kind people work with me. everything is good with this dealership. 3 cars bought. everything is good with this dealership. 3 cars bought. More

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