Mario Borbolla, Jr | Page 13

Mario did a great job of getting me in and out of your dealership relatively quickly and did a great job but after several days of having the car I got notifications that the oil needed changed I called y dealership relatively quickly and did a great job but after several days of having the car I got notifications that the oil needed changed I called your service department three times twice leaving messages and no one returned my call all I simply wanted to know it was this car service before it was sold again what is the oil changed and why am I getting notifications I ended up taking it somewhere else and had them all changed just for my own peace of mind More

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Excellent work always. i truly trust this dealership and the staff. Service and vehicle delivery service was exceptional. i truly trust this dealership and the staff. Service and vehicle delivery service was exceptional. More

by Rickchap Verified Customer Verified Customer

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great first time experience time will tell if they continue. I was very pleased with them. continue. I was very pleased with them. More

by tlrussell0 Verified Customer Verified Customer

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Absolutely made the car buying experience easy and enjoyable - which I don't say very often. From start to finish Ferman BMW was first class and I will definitely use them again. enjoyable - which I don't say very often. From start to finish Ferman BMW was first class and I will definitely use them again. More

by eric@baldwinhowell.com Verified Customer Verified Customer

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The entire experience from beginning to end was enjoyable, everyone was professional, polite, and knowledgeable. enjoyable, everyone was professional, polite, and knowledgeable. More

by Ron Kruder Verified Customer Verified Customer

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I can't say enough good things about Mary Keller! Her knowledge on the cars was really impressive and she was just an all together nice, genuine person. I had been shopping for 6 months and had been Her knowledge on the cars was really impressive and she was just an all together nice, genuine person. I had been shopping for 6 months and had been dealing w some really rude/aggressive salesmen, who wouldn't negotiate w me. Mary treated me like an actual human being and listened to my wants and needs. I will b telling everyone about her, especially all my female friends and family member's. Its hard out there trying to make a deal as a woman, but she brought my faith back into it. So happy w her and Scott Douglas for making my experience at BMW actually enjoyable, unlike everywhere else I had been shopping. Def by far the best dealership to buy from! Keep up the great customer service! I will for sure be back! More

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Very professional and thorough. I only take my car here because of the service. Sales rep was great as well as the finance manager. I only take my car here because of the service. Sales rep was great as well as the finance manager. More

by alexcarroll1234 Verified Customer Verified Customer

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Very smooth, hassle-free buying experience, and great follow up service. Friendly and comfortable facilities for customers. follow up service. Friendly and comfortable facilities for customers. More

by RLF Verified Customer Verified Customer

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Wonderful service. The car & paperwork were ready when I arrived. Spent a little extra time to get a great rate on the loan. Well worth it! Highly recommend! arrived. Spent a little extra time to get a great rate on the loan. Well worth it! Highly recommend! More

by jflaa1 Verified Customer Verified Customer

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I love my new car and I highly recommend Ferman BMW. Thanks to Mario and Malek to make my purchase smooth! Thanks to Mario and Malek to make my purchase smooth! More

by sheilamoralespr Verified Customer Verified Customer

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