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Mario Picone
Refer Me
73 Reviews
Dealership Experience
4 yrs
Industry Experience
4 yrs
Specialties & Trainings
customer service
73 Reviews
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73 Reviews of Mario Picone
Verified Customer
Helpful 
January 12, 2024
There is a very very personal touch here. Every I interacted with was extremely nice and helpful. Talal was not only knowledgeable and professional but willing to go the extra mile by being Every I interacted with was extremely nice and helpful. Talal was not only knowledgeable and professional but willing to go the extra mile by being available to answer my questions on his day off. Mario Picone in used cars also made a special effort to seek me out and make a connection. It was a wonderful experience overall. And, the icing on the cake is how I love my car! More
by cschlotterback
Other Employees Tagged: Talal Abdel
December 13, 2023
They will say anything to sell a car. I’m still waiting for them to fix paint issues on my car as they promised they were going to fix after sale. Talked to a manager and he was extremely I’m still waiting for them to fix paint issues on my car as they promised they were going to fix after sale. Talked to a manager and he was extremely disrespectful and even hang up the phone on me. More
by febusjeronimo
October 30, 2023
Very helpful and kind. Thank you for helping me upgrade my driving situation. I love cars and I am excited to learn all about my new vehicle! Thank you for helping me upgrade my driving situation. I love cars and I am excited to learn all about my new vehicle! More
by torrynewhart
Other Employees Tagged: Tammy Macey, Jonatan Escobar, Mike Salavatore
September 26, 2023
I was very pleased with the way my wife an I were treated from the sales team to the general manager. They made us feel very comfortable making the purchase of the M850. THANK YOU Jarmo Kormu from the sales team to the general manager. They made us feel very comfortable making the purchase of the M850. THANK YOU Jarmo Kormu More
by gjmika36
August 14, 2023
Bobby Carr helped me purchase my first BMW and I am in love. The service was fast and such a pleasant experience! Thank you so much. Recommending everyone to BMW and to use our friend Bobby! love. The service was fast and such a pleasant experience! Thank you so much. Recommending everyone to BMW and to use our friend Bobby! More
by ocieliaflowers
Other Employees Tagged: Jonathan Goche, David Fishburn , Bobby Carr
August 07, 2023
Our salesman, Ash Alce, was very courteous and worked very efficiently and effectively to get our deal done and us into our 'new to us' vehicle quickly. Mario Picone was clearly providing support and aut very efficiently and effectively to get our deal done and us into our 'new to us' vehicle quickly. Mario Picone was clearly providing support and authorization to facilitate the transaction. The BMW Genius, Josh, who walked us through the cars features and got us setup on the App was great. Sorry I didn't get the Finance guys name but he was excellent: clear, thorough, walked us through all the added warranty options with good explanations and gave his personal views on which ones we really should buy but, never pressured. Overall, an excellent experience. More
by carolk8888
Other Employees Tagged: 1) Ash Alce - Client Advisor, 2) Josh ? - vehicle Genius. 3) ?? - Finance - sorry, I forget his name and get his card! In event. both these guys did a great job!
August 01, 2023
Hassan, Mario and the rest of the staff were absolutely amazing. Beyond accommodating and very knowledgeable on how to create the best buyer experience. It was my first vehicle purchase at a dealership I c amazing. Beyond accommodating and very knowledgeable on how to create the best buyer experience. It was my first vehicle purchase at a dealership I can truly say was an enjoyable experience! Thank you BMW of Sarasota! More
by franciscor7558
Other Employees Tagged: Hassan El Hakim, David Fishburn, Shaun Shore, Shawn Kelly
July 25, 2023
By chance, I initially came into contact with Mario Picone, Internal Sales Director. Within a short period of time, we had agreed upon a deal for am M8 Competition Gran Coupe which had to be ordered fr Picone, Internal Sales Director. Within a short period of time, we had agreed upon a deal for am M8 Competition Gran Coupe which had to be ordered from Germany. Mario was the ultimate professional who I sensed could be trusted. I was right. He put me in the hands of Nicholas Hefti, Client Advisor. I can not say enough about Nick. He was an expert on the product which I was purchasing. He helped me put the final touches on my order and then got it entered immediately so to get a slot in production. The timing of the slot was better than I expected. He followed the production all the way through shipping to the US and delivery to the dealership. He answered every question I texted him no matter what time of day it was. When the car arrived, he had it ready in a very short time. Nick, you are the best!!!! When my wife and I walked into the dealership, everyone (except one) treated us as royalty. They made us feel great. Nick led us through the final transaction details flawlessly. We had the pleasure of dealing with John Torres, Product genius, who led us though setting up profiles, options, etc. He was great and saved us an incredible amount of time. Thank you, John. The only "stain" on our experience was the person in the department who handled the final paperwork and payment details. I'll skip the specifics. Suffice to say, she was not in the mold of everyone else we had the pleasure of dealing with at BMW Of Sarasota. This will come as a surprise to Nick as I did not even mention it to him. Anyway, thanks to all at BMW Of Sarasota. Over the too many years I have lived, this is probably the 10th BMW which I have purchased or leased. It was one of the best experiences which I have had. I expect to buy from BMW Of Sarasota again. Mike Tellor More
by Mike
Other Employees Tagged: Nicholas Hefti and John Torres
