Mario Puentes
Mario Puentes at Toyota of Hackensack

Mario Puentes | Page 12

General Sales Manager

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

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4.4
159 Reviews

I’ve been with Toyota of Hackensack since we were located on New Bridge Road in River Edge back in 1994. I always have focused on what is best for the customer and that attitude has served me well. Currently I am General Sales Manager and would love the opportunity to assist you in making a great buying decision.

Dealership Experience

18 yrs

Industry Experience

31 yrs, 5 mos

4.4

159 Reviews

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159 Reviews of Mario Puentes

January 12, 2021

Dealership Rating
Employee Rating

Joe is a fantastic service advisor. He always does a great job I look forward to seeing him again next time I do service thanks More

by DSHERLOCK33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armando Morell

January 03, 2021

Dealership Rating
Employee Rating

This our 2nd purchasing experience with Toyota of Hackensack and they keep getting better with customer satisfaction in the selling department, not failing to mention, based on past experience, that More

by HECTOR_ANGELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diana Carella, John Reyes

December 23, 2020

Dealership Rating
Employee Rating

Very professional. Good experience. Waiting time was reasonable. Efficient appointment for maintenance. I am always very impressed with the way they work at Toyota Hackensack. More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 21, 2020

Dealership Rating
Employee Rating

Service was professional and quick. Work needed was explained to me before approval. I was given a courtesy car while they serviced my vehicle. My vehicle was completed quickly and all was great More

by RPALMADESSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Coll , Joe service

Dec 05, 2020

Toyota of Hackensack responded

Thank you for taking the time to leave us a great review! We are so glad you enjoyed your experience with us.

November 15, 2020

Dealership Rating
Employee Rating

They helped out so much with my decision because they gave an amazing price. They were very helpful also and were willing to compromise with me. More

by NYUNITED786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Coll

November 02, 2020

Dealership Rating
Employee Rating

Best customer service! Never had a problem everytime. The best dealer in town. Ive been through a few dealership before and having alot of problems but never on you guys. Keep it up! More

by JOKJOKBIJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Corpuz

Nov 07, 2020

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your visit to us is always problem free and we provide the best customer service! Thank you for your business!

November 01, 2020

Dealership Rating
Employee Rating

From start to finish I had a great experience. Staff fulfilled all their promises, a very rare thing in today’s world. John Reyes and Mario were fantastic to work with! More

by vinnyfii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Reyes

Nov 07, 2020

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that both John Reyes and Mario were fantastic to work with! We do appreciate that you afforded us the opportunity! Thank you for your business! Enjoy your new purchase!

October 22, 2020

Dealership Rating
Employee Rating

I can't say enough good things about this dealership. Every single person there is helpful, kind and professional. I am so comfortable in my new Highlander. Thanks to the help from Melissa and Mario. M More

by nancyann57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Radulic, Melissa Louissaint , Frank, Fred, and Steve R

October 04, 2020

Dealership Rating
Employee Rating

Awesome, the entire sales and service staff took great care of us. Treated like family from when you walk in to the second you leave thanks Toyota of Hackensack More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Radulic, Tony Munoz, Michael Park, Paulo Almeida, Bill Coll, Jay Rim , Alejandro Corpuz, Ramon Garcia, Miriam Shanken

Oct 07, 2020

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the sales & service staff took great care of you! We do our best to make every customer feel like family! We appreciate the feedback!

October 01, 2020

Dealership Rating
Employee Rating

Stephanie was great. Very knowledgable and made me want to renew service contract Also woman at Desk very helpful in registering us. We have come to expect and received great experiences More

by HOUIDA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2020

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Stephanie was both knowledgeable during your service visit. Thank you for servicing with us! We appreciate your business!

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