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Mario Sanchez
Mario Sanchez
Internet manager
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
174 Reviews
Dealership Experience
7 yrs, 2 mos
Industry Experience
28 yrs, 1 mo
174 Reviews
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174 Reviews of Mario Sanchez
May 27, 2025
Top notch. . goes the extra mile! Customer service oriented. Hands down the best experience ever . goes the extra mile! Customer service oriented. Hands down the best experience ever More
by matt@bollmanconsulting.com
Verified CustomerOther Employees Tagged: Eric Nosser
May 23, 2025
I’ve purchased a few vehicles from Mark Christopher and it was always quick and easy they really do work to get you the best deal possible and my man Mario goes 💯 percent for his customers…Great Dealershi it was always quick and easy they really do work to get you the best deal possible and my man Mario goes 💯 percent for his customers…Great Dealership!! More
by staffordk
May 16, 2025
Mario has exceptional customer service skills. He is friendly, kind and very courteous and keeps the tension down with his humor. I will recommend him to anyone I know looking for a vehicle. My He is friendly, kind and very courteous and keeps the tension down with his humor. I will recommend him to anyone I know looking for a vehicle. My experience was exceptional even when I had to bring the vehicle back for some issues not noticed when leased. More
by marriedellen10
Other Employees Tagged: Mario Sanchez 5 star , Emmett (finance) 5 star
May 16, 2025
Mario was cordial, pleasant and knowledgeable. He was rushed because of other circumstances. we had trouble with the military confirmation code that my wife worked on for 2 hours. He did try to He was rushed because of other circumstances. we had trouble with the military confirmation code that my wife worked on for 2 hours. He did try to complete other steps to the sale but its was scattered. because of manpower shortages he had to take care of a internet customer while working with me and that created long waits for completing the deal . After coming out of finance I had to wait for the delivery process about 15 minutes. The Onstar process was a mess. The man who explained how it worked and the different steps had a heavy accent and spoke too fast. Mario tried to explain later. Because of his helping the other internet customer he was rushed and the delivery was fragmented. He seemed over taxed. Mario knew this and asked me to make another appointment for a proper delivery later, which I will do. Its impossible to work two customers at the same time and be fair. I understood this. The person in charge should have elected another salesman to help him. It was not fair to Mario. Because of his efforts i give him credit. However the store and management were less than fair. They did not explain switching from 24 months to 36 mo. terms and I felt like they were taken advantage or tricking me. The next day the internet director and I met and he was wasvvery cordial and sympathetic. He explained the switch completely, and I became satisfied., and he said to call for an appointment and lunch next week.. I like my car and enjoy driving it. Thank you. I did not like the finance portion. He knew I wasn't buying anything so he rushed the process and I didn't feel comfortable enough to take more time with the actual numbers and i missed the switch to 36 mo. term. Thank you. Frank Dopp More
by FRANK1234@rocketmail.com
Other Employees Tagged: Joe Gonzalez, JC Cavazos, Anthonny Farfan, Sam Abdelmesseh
April 30, 2025
Great person, very helpful, extremely quick and fast to respond. He understood my needs and went the extra mile helping me. I really liked his service. I definitely will recommend him and the dealership. respond. He understood my needs and went the extra mile helping me. I really liked his service. I definitely will recommend him and the dealership. More
by al.obeso16
April 13, 2025
Ceasar took care of my trucks first oil change and a warranty issue within the same day. A1 service warranty issue within the same day. A1 service More
by marcoluga89
Other Employees Tagged: Jerry Pena, Cesar Luna
