Marissa Anderson | Page 7

I contacted Marissa online n after checking out of dealerships I decided to give Marissa our business because of her honesty on how I should handle my trade in. When my wife met Marissa she made us fe dealerships I decided to give Marissa our business because of her honesty on how I should handle my trade in. When my wife met Marissa she made us feel like we had been friends for years. The rest of the staff was just as great and made the process so easy. When we left the dealership with our new car we looked at each other and noticed we had been at the dealership for 3 hours but it didn’t feel like it. That’s why we give the entire staff 5 stars!!!! More

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Words cannot describe how great of an experience Marissa Anderson provided for my family and I. She reserved me a forester sport and constantly kept me in the loop about updates on the location and progress Anderson provided for my family and I. She reserved me a forester sport and constantly kept me in the loop about updates on the location and progress of the car. Once the dealership received my car and I got to meet Marissa in person she was absolutely amazing. She made the whole process seamless! She even drove us to drop off our rental car because the car had to be returned before we could get the deal done. She even made my son feel right at home letting him meet her amazing dog Rylee! I hope to do business with her again as she made a lasting impression on my family and made this car buying process one that we’ll never forget! More

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This was the least stress I have ever experienced in buying a car. Marissa was a pleasure to work with. buying a car. Marissa was a pleasure to work with. More

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I inquired about a crosstrek basic and Marissa Anderson quickly responded and was very knowledgeable and patient and caring. Though my credit situation was not good she made me feel still important and thr quickly responded and was very knowledgeable and patient and caring. Though my credit situation was not good she made me feel still important and thru another help of my family. I was able to get a premium crosstrek which I was able to bring home and proud to drive it. My first new car in sooooo many years. So happy I got my prayers answered and Marissa was God sent. My God, she has excellent customer service and very efficient and so caring. We got goodies for our dogs too because she is loving to animals too. Keep up your good work Marissa and Elk Grove Subaru is so lucky to have you. By the way the facility is clean and restroom is clean and have amenities for coffee and water and Riley her dog is so charming and so friendly. Thanks Marissa Anderson. You are so great and I would always refer people to you for their car buying needs. GOD BLESS you all. Yehey !!! I got a new car and am so happy. Thanks again. More

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I was in the market of trading in my 20 Hyundai Tucson for a 22 Subaru Legacy Touring XT and got a online trade in offer for my Tucson from their website. I was dealing with Marissa and she was very promp for a 22 Subaru Legacy Touring XT and got a online trade in offer for my Tucson from their website. I was dealing with Marissa and she was very prompt and knowledgeable. Very polite and I didn't feel pressured. I told her that my decision is solely based on the offer of my trade in. Unfortunately I was working that day and showed up to Elk Grove Subaru before Marissa left but she had everything lined up. She told me that she had the car parked up front and set aside waiting for me to arrive. She told me to ask for Rachel and that she was filled in as to what I was there for. I got there and ask for Rachel, we took a quick test drive, chit chatted and she started the paperwork. I also was dealing is Aaron and Jeremy. After a short back and forth negotiation, we fisted bumped and the deal was done. I didn't want to deal with posting an ad to sell my vehicle and then go to buy a car. I wanted a single transaction and Elk Grove Subaru made that happen from my trade in towards the Legacy, finance and even letting me transfer my personalize license plates all in one visit. Thank you to the whole team at Elk Grove Subaru. Especially a huge thank you to Marissa and Rachel. Tim S. More

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My first internet sales purchase. In this case, it happened to be for my dream car - The 2022 newly designed Subaru WRX (Limited). Marissa Anderson, Internet Sales Mgr. held my ha In this case, it happened to be for my dream car - The 2022 newly designed Subaru WRX (Limited). Marissa Anderson, Internet Sales Mgr. held my hand through the entire process, making it virtually "seamless". My only regret was not being able to share "my moment", also, with Rylee, Marissa's lovely and charming English Bulldog, to whom I'd become attached to during my visits to the dealership. The icing on the cake, my WRX arrived over a month earlier than expected ! Mike, the Sales Mgr., wrapped up the sales process with me, going over with me the final forms and contracts. I felt very comfortable through the entire "pressureless" process. Mike's an affable young man for sure. More

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Excellent service from beginning to end. Sales staff did not pressure me into anything unnecessary. They took care of everything I needed. Whole process was painless! Sales staff did not pressure me into anything unnecessary. They took care of everything I needed. Whole process was painless! More

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thank you for helping me get what i wanted brent and marissa were a big help marissa were a big help More

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Marissa made the buying process easy and efficient, with no xx. Thank you Marissa and the Elk Grove Subaru team! no xx. Thank you Marissa and the Elk Grove Subaru team! More

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We were inundated with information from other dealers, most of them nice, but Marissa Anderson went out of her way to give us direct answers and keep us informed on the progress of the car we were interes most of them nice, but Marissa Anderson went out of her way to give us direct answers and keep us informed on the progress of the car we were interested in. She brought our search down to the practical and then her bosses went the rest of the way to answer our questions even further and follow up on the care we were being given. The entire experience was personal, informative and friendly. The entire experience was user friendly. Marissa was so thoughtful as she informed us thoroughly about our Outback. She listened to our concerns and addressed any issues. She even gave us a gift bag that included things for our grandchildren. She is a very caring young woman, who loves her product. More

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