Mark Baker
Subaru Service Writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
1,327 Reviews
Write a Review1327 Reviews of Mark Baker
February 08, 2026
The waiting room used to feel classy. Like I bought from a good dealer. I bought 2 cars from here. Now I can't even get a bottle of water. The service charge for installing 2 light bulbs, Like I bought from a good dealer. I bought 2 cars from here. Now I can't even get a bottle of water. The service charge for installing 2 light bulbs, one being a tag light is ridiculously high. The only good thing about my service are the front of house people like Mark. More
Other Employees Tagged: Melissa Sigmon- SUBARU
February 06, 2026
The situation of taking away free oil changes for people who change their own sparkplugs is enough to stop us coming there. Had to pay for my oil change and frustrated with that who change their own sparkplugs is enough to stop us coming there. Had to pay for my oil change and frustrated with that More
Other Employees Tagged: Mark Baker
February 04, 2026
Mark helped me get my car in for a wheel bearing replacement before my scheduled time. This allowed me to get the repair. If not I would have had to wait 2 more weeks since I had to fly to a busines replacement before my scheduled time. This allowed me to get the repair. If not I would have had to wait 2 more weeks since I had to fly to a business meeting about the time of the original appointment. More
January 31, 2026
Everyone is amazing! !! I know I made the right choice in purchasing a Subaru!!!! Service department is wonderful. That played a huge part in my decision on where I would !! I know I made the right choice in purchasing a Subaru!!!! Service department is wonderful. That played a huge part in my decision on where I would buy a car. More
Other Employees Tagged: Mark Baker
January 29, 2026
Every employee was very polite. The waiting room was clean as were the rest rooms! The waiting room was clean as were the rest rooms! More
January 29, 2026
The dealership has been successful completing my requested maintenance. My 2019 Outback has low mileage. Sometimes the people I talk with over he phone list the maintenance according to the age of m requested maintenance. My 2019 Outback has low mileage. Sometimes the people I talk with over he phone list the maintenance according to the age of my vehicle. Once I get to the dealership, they look at it from the mileage perspective. I would prefer to set up appointments with Mark & the dealership crew. More

