Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,327 Reviews
4.8

1,327 Reviews

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1327 Reviews of Mark Baker

February 08, 2026

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Employee Rating

The waiting room used to feel classy. Like I bought from a good dealer. I bought 2 cars from here. Now I can't even get a bottle of water. The service charge for installing 2 light bulbs, More

by ADMIN66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Melissa Sigmon- SUBARU

February 07, 2026

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Employee Rating

On-time appt, inspection of car found light bulb out, service was what it should have been... More

by LBUFFEY1251
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 06, 2026

Dealership Rating
Employee Rating

The situation of taking away free oil changes for people who change their own sparkplugs is enough to stop us coming there. Had to pay for my oil change and frustrated with that More

by Itsmarianne
Recommend Dealer
No

Other Employees Tagged: Mark Baker

February 06, 2026

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Employee Rating

Very thorough They kept me informed they work with me on my budget and are very professional More

by SELMONROBINSON
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 04, 2026

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Employee Rating

Mark helped me get my car in for a wheel bearing replacement before my scheduled time. This allowed me to get the repair. If not I would have had to wait 2 more weeks since I had to fly to a busines More

by cazayoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2026

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Employee Rating

They are a pleasure to deal with and always let me know what my car needs to give the best possible service More

by yourwearinmeout
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

January 31, 2026

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Employee Rating

Everyone is amazing! !! I know I made the right choice in purchasing a Subaru!!!! Service department is wonderful. That played a huge part in my decision on where I would More

by MATTHEWSMOM9400
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

January 30, 2026

Dealership Rating
Employee Rating

Great customer service and friendly. No issues as of now dealing with them. Have recommended them. More

by pamela_s_gross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 29, 2026

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Employee Rating

Every employee was very polite. The waiting room was clean as were the rest rooms! More

by KIMCAN3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 29, 2026

Dealership Rating
Employee Rating

The dealership has been successful completing my requested maintenance. My 2019 Outback has low mileage. Sometimes the people I talk with over he phone list the maintenance according to the age of m More

by KMWALKER39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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