Mark Baker

I put a yes because they do a decent job, but it is SO TIRING. When we go in for a simple service, they always try to get us to do way more service items than we need and make you feel overly concerned t TIRING. When we go in for a simple service, they always try to get us to do way more service items than we need and make you feel overly concerned that something terrible will happen to your car if you don't. A warning light came on because the vehicle malfunctioned. The dashboard says to see the manual, and the manual says to see the dealer. UNBELIEVABLE! They won't fix it without charging a $125 diagnostic fee to clear a light that came on during a malfunction. Maybe it was not a fluke, and then they can charge us to fix the problem if it really is one, but help us see if it is legit or not.... Just nickel and dime you to death. That leaves a bad taste in the mouth. Another example: the battery. This Subaru has the auto shutoff, which we bought an off-the-market switch to disable, so it no longer shuts off automatically. They, of course, diagnosed the battery and wanted like $432 to replace the "special" battery. We went to Advance Auto Parts, got a $150 battery installed, and everything is great... Frustrating and feels underhanded, ALWAYS... I guess that is what society is becoming, which is so sad. Fear and pressure to get you to spend more than you need to. They are supposed to help you maintain your car, not squeeze every nickel out of you that they can... More

by RYANOKJR Verified Customer Verified Customer

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Amazing place Good people This dealership is the best. Would recommend to family and friends! Would recommend to family and friends! More

by ROBERTDORSS Verified Customer Verified Customer

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Level of service at this dealership is outstanding. Even the waiting area is better than that of many luxury car dealerships Even the waiting area is better than that of many luxury car dealerships More

by MJM0414 Verified Customer Verified Customer

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Efficiency, professional pleasant experience From when I first arrived I was kept updated to the potential problems with my car. Very respectful communication first arrived I was kept updated to the potential problems with my car. Very respectful communication More

by RZSTACK68 Verified Customer Verified Customer

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The dealership is great - the Dealer Loyalty Protection warranty we have paid on for over a year is very bad as they denied a valid claim for replacement of left front axle. I will file complaint with BBB warranty we have paid on for over a year is very bad as they denied a valid claim for replacement of left front axle. I will file complaint with BBB against this car warranty company. More

by SS.MAGRUTHER Verified Customer Verified Customer

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Yaw always do a wonderful job on my car I love southern team auto service team auto service More

by Lechelle wright Verified Customer Verified Customer

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I was kind of in and out. Not a lot said Treated better before I bought car than after. Not a lot said Treated better before I bought car than after. More

by todonnatom99 Verified Customer Verified Customer

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Helped with replacing the TPMS Explained the process well and fixed the problem in a timely manner. and fixed the problem in a timely manner. More

by Wendel Verified Customer Verified Customer

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The inspections and diagnostic advice the service people give are what keeps us coming back. I count on the staff to keep our car running smoothly. A fantastic group of people. give are what keeps us coming back. I count on the staff to keep our car running smoothly. A fantastic group of people. More

by ANDREWSB323 Verified Customer Verified Customer

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Staff was pleasant and courteous they done their job fast and explained all my questions. I am really happy with all the prices of buying a new vehicle thanks guys. and explained all my questions. I am really happy with all the prices of buying a new vehicle thanks guys. More

by DRAZENKEKEROVIC Verified Customer Verified Customer

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