Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,503 Reviews
4.8

1,503 Reviews

Write a Review

1503 Reviews of Mark Baker

October 31, 2026

Dealership Rating
Employee Rating

The service department there is honest and dependable Only complaint is that they send way too Many surveys More

by MJM0414
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

October 30, 2026

Dealership Rating
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I was well pleased with the check-in and the service In recent times, I have primarily owned Nissan's Hyundai and now Subaru and I've always been satisfied with First Team attention and service I've gotten More

by hughandkayjanney
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

October 29, 2026

Dealership Rating
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Great dealership! Trustworthy, reliable, professional service department. I drive an hour to use this dealership instead of using one much closer to home. More

by MILLMTNPOTTERY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU, Sam Williams, Star Ritchie , Eric Horn, Mike Kazee

Oct 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We're delighted to know you find our dealership trustworthy and reliable. Your dedication in driving an hour to visit us is truly appreciated. We aim to maintain the professional service you value.

October 29, 2026

Dealership Rating
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Kind , answers all questions. Listens seems to care about the customers Without rushing them thru More

by PSOWDER
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for sharing your experience! We're pleased to know our team listened and cared for your needs without rushing. Your satisfaction is our priority, and we hope to see you again soon!

October 29, 2026

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Pleasant salesman. Workers worked very hard on my car. Clean lobby and bathroom. However, I wish you had a soda/water machine. More

by VALERIERIGG3
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback! It's great to hear you had a pleasant experience with our salesman and team. We're glad you found our facilities clean. Thank you for your suggestion about the soda/water machine; we'll take it into account.

October 24, 2026

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This dealership is the best place in town. The prices are spot on. I highly recommend this dealership to all my friends and friendly family If I ever think about training in my Nissan, this More

by RICKKIDD48
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 24, 2026

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Friendly courteous professional service and all questions answered excellent review of my vehicle following service Mark was wonderful. More

by MsALF
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 27, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 24, 2026

Dealership Rating
Employee Rating

I found out AFTER having spent almost $1000 for the 60,000 mile service that there is something wrong with all of my tires having been told that my tires were fine on the receipt I received from the se More

by Char13s11
Recommend Dealer
No

Other Employees Tagged: Mark Baker

Oct 27, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely apologize for the distressing experience you had with your vehicle's service and the subsequent issues with your tires and billing. Please feel free to email us at socialVRASU@southernteam.com with your contact information and our manager will reach out to you directly to address these concerns and ensure we uphold our commitment to transparency and quality. Thank you for bringing this to our attention.

October 22, 2026

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Polite, knowledgeable and helpful. She was able to answer all my questions and Schedule the recall work. More

by MARK.THORUM
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Tucker

Oct 23, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Mark, thank you for your positive review! We're glad our team could assist you with your questions and recall work. Your feedback reinforces our commitment to quality and reliability. We hope to see you again soon!

October 21, 2026

Dealership Rating
Employee Rating

Easy check in, Mark brought me the results of the service, indicated that my cr may need a cleaning of the engine, so I got that done. My car doesn't make a 'clinking' noise now! That cleaning make a More

by MARIA.BARROW
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 23, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Maria, thank you for sharing your experience! We're thrilled to hear that Mark's expertise helped resolve the 'clinking' noise in your vehicle. We pride ourselves on quality service and are glad it made a difference. We look forward to welcoming you back!

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