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Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,434 Reviews
4.8

1,434 Reviews

Write a Review

1434 Reviews of Mark Baker

June 26, 2026

Dealership Rating
Employee Rating

Had car inspection and a fog light replaced I don't know what you want me to say they did the service I needed We're professional and friendly More

by Robertvreeland111
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

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June 25, 2026

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Employee Rating

The team knows their customers. No pressure to purchase or fix other things but keeps me informed on what’s coming up. Love them! More

by KAROLYNSTOBER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

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Jun 25, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 24, 2026

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Employee Rating

Subaru service is always excellent! Subaru service is always excellent! Subaru service is always excellent! More

by HOLOBERG
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

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Jun 24, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Jun 24, 2026

HOLOBERG responded

The service at Southern Team Subaru is always top class. You deserve and I give you 5 stars in every category. Mark Baker is always doing a great job!

June 20, 2026

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Employee Rating

Mel Dobbs is an excellent and helpful salesman. Mark Baker has been service advisor for our 2014, 2019, and 2026 Outbacks and has always been helpful, knowledgeable, an responsive. More

by HAMLENS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU , Kevin Johnson

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Jun 24, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 19, 2026

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Employee Rating

The service staff are always awesome! They are why I just bought my 5th Subaru! More

by MONTANAPUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

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Jun 24, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2026

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Employee Rating

It was very good thank you for your assistance and good service and very helpful. More

by FAIROZMIKHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Troy Brickner, Megan Gartmann, Jennifer Tucker, Terry Coffey

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Jun 18, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 18, 2026

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Employee Rating

Prompt courteous staff and excellent service would use them again without any hesitation highly recommend More

by BNROWSREST
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Service Communication
Recommend Dealer
Yes
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Jun 18, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 18, 2026

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Very pleasant experience! ! Everyone was so nice and explained everything. they even washed my vehicle!! Everything was so clean, bathroom was spotless. More

by CKIPPS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Troy Brickner, Megan Gartmann, Jennifer Tucker

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Jun 18, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 17, 2026

Dealership Rating
Employee Rating

Was greeted quickly and directed to the lounge, took the vehicle back for service. It took about an hour and a half, but was a pleasant experience, they even washed it. More

by flphelps1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 16, 2026

Dealership Rating
Employee Rating

Prompt, reliable service Thorough inspection and diagnosis. Friendly, professional staff. Waiting room comfortable. Sad that shuttle service no longer offered. More

by DEBHOFFBECK
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

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Jun 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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