Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,510 Reviews
4.8

1,510 Reviews

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1510 Reviews of Mark Baker

November 12, 2026

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Employee Rating

I scheduled this service in July for my state inspection and oil change/ tire rotation/ etc. When I arrived my car was taken in very quickly and done in a timely manner and I was sent a video of the service More

by Mike
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

November 12, 2026

Dealership Rating
Employee Rating

The dealership made the appointment at a good time for my schedule. I arrived on time and the service work was taken care of very quickly and I scheduled my next appointment for state inspection on my 26 Sub More

by Mike
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Nov 13, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 11, 2026

Dealership Rating
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Appointments begin on time and associates are very friendly and kind We always have to wait because we live over an hour. And a half away, and there's nice places for us to sit More

by Hartman97
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

November 11, 2026

Dealership Rating
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Everything was great Very clear about everything with my dar Car I am very satisfied More

by MOUNTAINMOBLEYS
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

November 09, 2026

Dealership Rating
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Very impressed by how efficient and professional my service was. State inspection was well documented and oil change was recommended. Very pleased with visit and service I received. More

by SAUNDERSMDGE
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind words! It's wonderful to hear that our professional service and detailed state inspection left a positive impression. We value transparency and quality, and we're pleased you experienced that. We look forward to serving you again!

November 06, 2026

Dealership Rating
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Services are always completed as described. Mark and Team are always professional. Aways a great experience. More

by HILLMAN0098
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Nov 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for sharing your positive experience! We're delighted that Mark and the team have met your expectations with professionalism and quality service. We can't wait to serve you again.

November 06, 2026

Dealership Rating
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I have complete trust in Subaru namely because of Mark Baker. I believe he gives me the best and most honest customer service possible. Every time I call him or talk with him about an issue - he gets it More

by Lisa Bullington Tolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

Nov 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Lisa, we're so pleased to hear about your positive experiences with Mark and our Subaru Service Department. Your trust and satisfaction are important to us, and we're committed to providing the quality and transparency you value. We hope to see you again soon!

November 02, 2026

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I love Southern Team’s service department! Courteous, prompt, and effective problem solvers, especially Melissa! They always make getting my vehicle serviced a genuinely positive experience. More

by Steve
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 04, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Steve, we're so pleased to hear that you love our service department and that Melissa made your visit exceptional. Providing a positive and effective service experience is what we strive for. We can't wait to serve you again!

October 31, 2026

Dealership Rating
Employee Rating

The service department there is honest and dependable Only complaint is that they send way too Many surveys More

by MJM0414
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Nov 04, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We're delighted to know you trust our service department's honesty and dependability. We apologize for the survey frequency and appreciate your input. We look forward to your next visit!

October 29, 2026

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Employee Rating

Great dealership! Trustworthy, reliable, professional service department. I drive an hour to use this dealership instead of using one much closer to home. More

by MILLMTNPOTTERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU, Sam Williams, Star Ritchie , Eric Horn, Mike Kazee

Oct 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We're delighted to know you find our dealership trustworthy and reliable. Your dedication in driving an hour to visit us is truly appreciated. We aim to maintain the professional service you value.

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