Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,383 Reviews
4.8

1,383 Reviews

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1384 Reviews of Mark Baker

April 19, 2026

Dealership Rating
Employee Rating

As stated previously, l had to return after service completion because the technician didn't clear the alert that required me to go there for service. Spending 900 plus should merit only one visit More

by Trinaenicholson
Recommend Dealer
No

Other Employees Tagged: Mark Baker

April 18, 2026

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Employee Rating

Everything went smoothly and my service was perfect. Everything was handled professionally and everyone was courteous. More

by blackburn1995
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

April 17, 2026

Dealership Rating
Employee Rating

Quick service. On time as promised. Would definitely recommend Southern Team for all automotive needs. More

by ghartless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

ghartless responded

Yes

April 17, 2026

Dealership Rating
Employee Rating

Great they did the oil change and some other services at a discounted rate. Melissa sigmon gave me an excellent service. She has been the best customer service officer in Subaru service. More

by janaths
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

April 17, 2026

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Employee Rating

Worth traveling the distance to have my Sentra serviced. The service department are awesome workers More

by SMOKYMTNS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 15, 2026

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Employee Rating

I had to drop off my car early. Mark checked me in. He called me when my car was ready. Excellent service! More

by MARIA.BARROW
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

April 15, 2026

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Employee Rating

After buying 4 tires, and driving away, l had to return because the technician didn't clear the alert screen More

by Trinaenicholson
Recommend Dealer
No

Other Employees Tagged: Mark Baker

Apr 16, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business, Trinae. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 14, 2026

Dealership Rating
Employee Rating

HAD to do a walk in oil change - very grateful to get out in about an hour More

by shawnemarshall
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 14, 2026

Dealership Rating
Employee Rating

Excellent experience. Prices have gone up. Therefore, am grateful for the senior discount. When are y'all gonna offer a 40+ yr devoted repeat Subaru customer discount? I h More

by TANA_THOMAS
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

April 11, 2026

Dealership Rating
Employee Rating

5 Great Great Great Great times fourteen Great Great I answered this yesterday why are you texting me again More

by BISHOPKAREN94
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

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