Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,458 Reviews
4.8

1,458 Reviews

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1458 Reviews of Mark Baker

August 01, 2026

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Employee Rating

I was very pleased with the service I received, I had had trouble with battery for about a month. my only complaint is having to wait so long for appointment for service. More

by CHARLIE94
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

July 31, 2026

Dealership Rating
Employee Rating

Excellent, well inform explanations. Prompt service and I like the unexpected car wash. Have a good day More

by Wboyd.me69
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

July 31, 2026

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Employee Rating

Quick Everything was quick. They called me when it was ready. They ordered the part that I needed, and they were well worth going to. More

by SHAWANDA11TERRI
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

July 29, 2026

Dealership Rating
Employee Rating

They are wonderful to do business with They explain everything before they work on They are very pleasant and knowledgeable More

by AZARIO
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

July 29, 2026

Dealership Rating
Employee Rating

It went better than when I tried to make an appointment through AI. Thank you. More

by RSSLLCHU
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

July 25, 2026

Dealership Rating
Employee Rating

Very friendly & accommodating. The car was seen ahead of schedule and I feel like all my requests were met and questions were answered. More

by TIFFANYCHERASARO9
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Jul 28, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 23, 2026

Dealership Rating
Employee Rating

Always up to my expectations. I've been a Subaru driver for 20 years. Always doing business with what was First Team Automall, now it's Southern Team Automall. I think you could c More

by JGREGORY5450.JG
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Jul 23, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 22, 2026

Dealership Rating
Employee Rating

We loved working with Kevin Johnson; his explanations of how our new Forester worked were clear and very beneficial. Mark Baker is also exceptional in the service department. More

by FRPASLEY
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Jul 23, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 22, 2026

Dealership Rating
Employee Rating

On vacation and you had me in and out in about an hour. Greatly appreciated. More

by twestman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 20, 2026

Dealership Rating
Employee Rating

Always friendly They’re knowledgeable and helpful. Never had an issue with the staff since I've stayed going there beginning in 2011. More

by TERRYCOLEMANTJ
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Jul 23, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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