Mark Baker
Subaru Service Writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
1,431 Reviews
Write a Review1431 Reviews of Mark Baker
June 20, 2026
Mel Dobbs is an excellent and helpful salesman. Mark Baker has been service advisor for our 2014, 2019, and 2026 Outbacks and has always been helpful, knowledgeable, an responsive. Mark Baker has been service advisor for our 2014, 2019, and 2026 Outbacks and has always been helpful, knowledgeable, an responsive. More
Other Employees Tagged: Melissa Sigmon- SUBARU , Kevin Johnson
June 19, 2026
The service staff are always awesome! They are why I just bought my 5th Subaru! They are why I just bought my 5th Subaru! More
Other Employees Tagged: Melissa Sigmon- SUBARU
June 18, 2026
It was very good thank you for your assistance and good service and very helpful. service and very helpful. More
Other Employees Tagged: Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Troy Brickner, Megan Gartmann, Jennifer Tucker, Terry Coffey
June 18, 2026
Very pleasant experience! ! Everyone was so nice and explained everything. they even washed my vehicle!! Everything was so clean, bathroom was spotless. ! Everyone was so nice and explained everything. they even washed my vehicle!! Everything was so clean, bathroom was spotless. More
Other Employees Tagged: Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Troy Brickner, Megan Gartmann, Jennifer Tucker
June 17, 2026
Was greeted quickly and directed to the lounge, took the vehicle back for service. It took about an hour and a half, but was a pleasant experience, they even washed it. vehicle back for service. It took about an hour and a half, but was a pleasant experience, they even washed it. More
June 16, 2026
Prompt, reliable service Thorough inspection and diagnosis. Friendly, professional staff. Waiting room comfortable. Sad that shuttle service no longer offered. diagnosis. Friendly, professional staff. Waiting room comfortable. Sad that shuttle service no longer offered. More
Other Employees Tagged: Mark Baker
June 13, 2026
Made an online appointment for a Subaru vehicle service, first time customer. The appointment confirmation that is automatically sent has the address for the Hyundai dealership, sending customers to the wro first time customer. The appointment confirmation that is automatically sent has the address for the Hyundai dealership, sending customers to the wrong place. How many times does that happen a week, month or year? The dealership must know it's a problem - fix it! More
Other Employees Tagged: Mark Baker
June 11, 2026
It’s nice to have the sitting area and beverages available while you wait for your service to be completed. Staff have always been friendly and helpful. It would have been nice to know in advance available while you wait for your service to be completed. Staff have always been friendly and helpful. It would have been nice to know in advance that the service area for Subaru had changed again, or maybe a note on the door that it was back in the original place. I’m very thankful that my appointment time stayed the same and didn’t get changed without me knowing this time. I appreciate the ability to schedule the next service appointment when I’m checking out. Keep up the good work! More

