Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,446 Reviews
4.8

1,446 Reviews

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1446 Reviews of Mark Baker

July 10, 2026

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Employee Rating

It was great. They were fast and very communicative in their service. I always no it'll be a worry free experience More

by Hgmorgan01
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

July 10, 2026

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Employee Rating

I was there for an oil change and a state inspection. Got out in less than one hour. I complained about the rear seat belts being hard to buckle. They looked at it and agreed; poor design. Melissa S is More

by MURRAYR64
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Service Communication
Recommend Dealer
Yes
Jul 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to have you back with us again!

July 08, 2026

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Service was fast, service personnel were polite and patient , waiting room was comfortable, and car was clean when returned. All around a nice experience. It would only be better if routine maintenanc More

by FLMHULL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 07, 2026

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Employee Rating

It was a pleasant experience They were friendly, fast, and provided excellent service. Followed up to make sure we enjoyed the experience More

by Dave
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Jul 08, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 04, 2026

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Employee Rating

I waited as usual and then I got a video which of course did not really tell me much. I talked with mark and left. Thank goodness I stopped at Aldi because a tire was loosing air. I called and went back. I More

by WB2JBM
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Jul 08, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

July 03, 2026

Dealership Rating
Employee Rating

Excellent service and people who are always willing to listen and answer any questions. A pleasure working with them. More

by HONEYBEE69US
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 02, 2026

Dealership Rating
Employee Rating

The customer rep was upright about the costs and whether the recommended replacement parts or services are urgently needed or not. The people I met there are all pleasant and accommodating. More

by louiselim
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 01, 2026

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Everyone is always courteous. Justin is awesome, always polite, kind, explains everything to this old and blonde female! More

by Janet
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel Dobbs , Justin

Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 01, 2026

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Employee Rating

It's always such a pleasure. Very efficient, very informative. I loved the video explaining what was wrong More

by SOFIA.QUIROZ67
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 01, 2026

Dealership Rating
Employee Rating

Subaru and Nissan Service departs are always helpful knowledgeable and friendly. We always buy and service our vehicles at Southern Team. More

by bnlutjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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