Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,490 Reviews
4.8

1,490 Reviews

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1490 Reviews of Mark Baker

October 16, 2026

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Employee Rating

Always fast service. Definitely do a good job explaining everything to you. They have a nice waiting area if you are waiting on your car. More

by barney935
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 16, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 15, 2026

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Very good nice friendly very helpful get it done quick. Great job great jobgreat team More

by p.steahly
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 14, 2026

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Responsive, easy to deal with, excellent service department, promptly return phone calls, don't push unnecessary services More

by PANDYBURRUS
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Recommend Dealer
Yes
Oct 14, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 10, 2026

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Above and beyond. Listened to my concerns and recognized that I purchased 3 cars from the same dealership & placed a priority on customer satisfaction. I would purch More

by AGDANSTROM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU , Mike Kazee

Oct 13, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 08, 2026

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Employee Rating

Always extremely nice and very knowledgeable That's it That's it That's it that's it that's it that's it More

by Gaz!
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 08, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 08, 2026

Dealership Rating
Employee Rating

My experience with the dealership was very positive. I was greeted, welcomed, and checked in immediately upon arrival. I waited at the dealership while my car was worked on. It took almost the exact amo More

by TANA_THOMAS
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 08, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 01, 2026

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Employee Rating

Several services due, had dealership do most, I did rest. Not having shuttle service is making getting work done much more difficult. Home situation has changed and arranging transport is necessary, and real More

by adlambert3
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 01, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for sharing your feedback. We apologize for the inconvenience caused by the lack of a shuttle service. We understand how important it is to have reliable transportation options. Please feel free to email us at socialVRASU@southernteam.com so we can discuss your experience further.

September 26, 2026

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Employee Rating

service associates were nice and I liked getting the text message with the planned work instead of Mark trying to find me. The car smelled strongly of gas when I left. I fuel injection system was cleaned More

by JUNIORBANK13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your review. It's great to know you found our service associates helpful and liked the text updates. We apologize for the gas smell and the follow-up call issue. Your feedback is important, and we'll strive to improve. We hope to welcome you back in the future.

September 24, 2026

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Employee Rating

Excellent customer service, committed to providing the best possible experience. Everyone is friendly and highly professional. More

by JBLANTON20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU, Heather Hancock , Jim Thomas, Greg Shortridge, Mike Kazee

Sep 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 19, 2026

Dealership Rating
Employee Rating

Mark Baker is the best. You are lucky to have him on your team. God service and work in a timely manner. More

by FRED61
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Sep 22, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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