Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

Contact Me
4.8
1,489 Reviews
4.8

1,489 Reviews

Write a Review

1489 Reviews of Mark Baker

October 11, 2026

Dealership Rating
Employee Rating

The whole team worked like a well-oiled machine! Mark and the team were so courteous, cordial, and competent, exceeding all my expectations. Well done, Southern Team! More

by CHWISDOM
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

October 10, 2026

Dealership Rating
Employee Rating

Above and beyond. Listened to my concerns and recognized that I purchased 3 cars from the same dealership & placed a priority on customer satisfaction. I would purch More

by AGDANSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU , Mike Kazee

October 08, 2026

Dealership Rating
Employee Rating

Always friendly and professional Always on time and get you out as quickly as possible More

by Gaz!
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

October 08, 2026

Dealership Rating
Employee Rating

Always extremely nice and very knowledgeable That's it That's it That's it that's it that's it that's it More

by Gaz!
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 08, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 08, 2026

Dealership Rating
Employee Rating

My experience with the dealership was very positive. I was greeted, welcomed, and checked in immediately upon arrival. I waited at the dealership while my car was worked on. It took almost the exact amo More

by TANA_THOMAS
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 08, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 01, 2026

Dealership Rating
Employee Rating

Several services due, had dealership do most, I did rest. Not having shuttle service is making getting work done much more difficult. Home situation has changed and arranging transport is necessary, and real More

by adlambert3
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 01, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for sharing your feedback. We apologize for the inconvenience caused by the lack of a shuttle service. We understand how important it is to have reliable transportation options. Please feel free to email us at socialVRASU@southernteam.com so we can discuss your experience further.

September 26, 2026

Dealership Rating
Employee Rating

service associates were nice and I liked getting the text message with the planned work instead of Mark trying to find me. The car smelled strongly of gas when I left. I fuel injection system was cleaned More

by JUNIORBANK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your review. It's great to know you found our service associates helpful and liked the text updates. We apologize for the gas smell and the follow-up call issue. Your feedback is important, and we'll strive to improve. We hope to welcome you back in the future.

September 24, 2026

Dealership Rating
Employee Rating

Excellent customer service, committed to providing the best possible experience. Everyone is friendly and highly professional. More

by JBLANTON20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU, Heather Hancock , Jim Thomas, Greg Shortridge, Mike Kazee

Sep 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 19, 2026

Dealership Rating
Employee Rating

Mark Baker is the best. You are lucky to have him on your team. God service and work in a timely manner. More

by FRED61
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Sep 22, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 16, 2026

Dealership Rating
Employee Rating

Very good Mark and the team was very nice and kept me up to date on what my car will need in the future. More

by CJAELEE
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Sep 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

1
...

Dealership Inventory (645 Vehicles)

new 2026 Hyundai TUCSON Hybrid car, priced at $34,093
2026 Hyundai TUCSON Hybrid
new
Amazon Gray exterior
Automatic
All-wheel Drive
new 2027 Hyundai Santa Fe car, priced at $40,512
2027 Hyundai Santa Fe
new
Phantom Black exterior
Unknown
All-wheel Drive
new 2027 Subaru Ascent car, priced at $44,350
2027 Subaru Ascent
new
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2020 Chevrolet Silverado 2500 car, priced at $45,738
2020 Chevrolet Silverado 2500
used
Black exterior
Automatic
Four-wheel Drive
used 2020 Toyota Corolla car, priced at $16,908
2020 Toyota Corolla
used
Super White exterior
CVT
Front-wheel Drive
new 2027 Nissan Sentra car, priced at $26,080
2027 Nissan Sentra
new
Scarlet Ember Tintcoat exterior
CVT
Front-wheel Drive