Mark Baker

I found out AFTER having spent almost $1000 for the 60,000 mile service that there is something wrong with all of my tires having been told that my tires were fine on the receipt I received from the se 60,000 mile service that there is something wrong with all of my tires having been told that my tires were fine on the receipt I received from the service. I end up getting a flat tire a few weeks later and have to replace all three of the others and a wheel and spend another quoted '$900' for the tire and wheel and service. Then I have to wait over a month later and call back MYSELF to find out where my tires and wheel that were ordered are only to find out that my shipment was 'dropped' at some point but no one bothered to inform me. The order finally comes in and it turns out my bill is $1500 instead of the $900 I was quoted. $600 more than the quote from over a month ago. This is all also after I was told that the tires I was sent home with were not safe to drive on, but this is my only means for transportation. Still unsure if the original flat was caused by an issue that was not reported to me during the incredibly expensive and 'extensive' inspection. But still thankful when I had to drive on unsafe tires for an extended period of time that nothing worse happened. Terrible customer service all around by Subaru and HIGHLY disappointed in the service I received completely and would give less than a 1 if it was an option. More

by Char13s11 Verified Customer Verified Customer

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Polite, knowledgeable and helpful. She was able to answer all my questions and Schedule the recall work. She was able to answer all my questions and Schedule the recall work. More

by MARK.THORUM Verified Customer Verified Customer

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Easy check in, Mark brought me the results of the service, indicated that my cr may need a cleaning of the engine, so I got that done. My car doesn't make a 'clinking' noise now! That cleaning make a service, indicated that my cr may need a cleaning of the engine, so I got that done. My car doesn't make a 'clinking' noise now! That cleaning make a huge difference! More

by MARIA.BARROW Verified Customer Verified Customer

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Friendly, efficient staff. Explained maintenance issues very professionally. Clean waiting area. Very pleased. Thank you! Explained maintenance issues very professionally. Clean waiting area. Very pleased. Thank you! More

by FRANKLAUS2 Verified Customer Verified Customer

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Mark Baker and Melissa Sigmon are the BEST! They helped get us back on our way quickly. They helped get us back on our way quickly. More

by J&B Verified Customer Verified Customer

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Worked well with us They took their time with explained everything step by step Happy everything step by step Happy More

by shagdance1 Verified Customer Verified Customer

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Always fast service. Definitely do a good job explaining everything to you. They have a nice waiting area if you are waiting on your car. Definitely do a good job explaining everything to you. They have a nice waiting area if you are waiting on your car. More

by barney935 Verified Customer Verified Customer

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Very good nice friendly very helpful get it done quick. Great job great jobgreat team Great job great jobgreat team More

by p.steahly Verified Customer Verified Customer

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Responsive, easy to deal with, excellent service department, promptly return phone calls, don't push unnecessary services department, promptly return phone calls, don't push unnecessary services More

by PANDYBURRUS Verified Customer Verified Customer

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Above and beyond. Listened to my concerns and recognized that I purchased 3 cars from the same dealership & placed a priority on customer satisfaction. I would purch Listened to my concerns and recognized that I purchased 3 cars from the same dealership & placed a priority on customer satisfaction. I would purchase another car from Southern Team More

by AGDANSTROM Verified Customer Verified Customer

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