"New Car Purchase "
Sales people very friendly and professional. Negotiation was easy and non-confrontational. Sales people also support one another, knowledgeable and have some good tenure. I returned to the same sales person for this purchase that I had 5 years ago (Mark Doedens) - just as easy to work with this time
"worth the drive"
i pass two other toyota dealers on the way to get my car serviced at this one. they appreciate my business and treat me respectfully. great super responsive shuttle service. never a wait for my car. when they say when it will be done, it’s done. they even offer me coupons i don’t know about.
"Pleasant my experience was not"
My experience was not a fast and quick process. It was slow reassuring plainly explain through the whole process. Each individual I came in contact with was very pleasant and no pressure to purchase lease or look at used models. The decision made was mine and mine alone.
"Replacing a totaedl SUV made easy, and stress free."
A herd of deer totaled out my first 2014 4Runner. I was pretty devastated because I really loved that SUV.
I had spent over a year with Mark looking for a car and I wasn't sure what kind of car I wanted and eventually I settled on a 4Runner. When I first met Mark he asked me a lot of questions and he kept coming back to I think you really want to 4Runner and I wasn't sure at that time but once I did buy my first used 2014 4Runner I was sold. Unfortunately that 4Runner was bought at Kenosha CarMax. I always feel guilty that I spend so much time with Mark and then chose a different dealership to find my perfect 4Runner.
When my 4Runner was totaled I went to Andrew Toyota and Mark help me through the process I found the right 4Runnerand I had it within a week. Mark shined and polish that new 2018 4Runner he helped me set up the radio and all the Bluetooth stuff he said if I need any help just come right in and he would answer any of my questions.
From my experience Mark is extremely knowledgeable on all of the cars, he can answer any of your questions. Buying a car from Mark is easy.
Andrew Toyota has service me since 2013 I had a RAV4 I had a 2014 4Runner and now I have a 2018 4Runner I look forward to having my car serviced at this dealership.
"Another Painless Purchase"
Over the years I have leased 5 vehicles from Andrew Toyota with my latest purchase just this month March 2018. I have used Andrew Toyota for all of the service on the vehicles as well. Everyone I work with there is professional and very customer oriented. I will continue to use them for all my auto needs.
"Exceptional customer care"
Prentice worked hard to find the best fit for our family when we were looking for a car in July, 2015. His genuine nature, along with persistence and follow through were very much appreciated. I trust Prentice, as well as his colleagues - especially Mark Doden - and I love my Prius. We will be back.
Have purchased/leased vehicles from Andrew Toyota for years. Our experience every time is outstanding, hence our reason to return. The staff is knowledgeable and courteous. The service center is great!
"My second car Lease!!! "
It feels like a family going to this dealership. Always incredible service. Everyone is approachable and friendly. Thank you for making my second car lease a special memory.
"Smiling with my Rav4"
I leased my first vehicle from Andrew Toyota about a week ago. I've always been interested in a RAV4 and checked them out at the 2017 auto show and online. That weekend, I looked at Andrew online for a RAV4 in black currant, with no luck. I then contacted Andrew about leasing that specific truck and to my great surprise they were unloading a new one off the delivery truck that day. I knew it was meant to be. I leased my truck that weekend and am truly enjoying it, the technology, and safety features. Ive already received numerous compliments on the truck and the unique color. Great sales, parts, and financing departments.
We have been doing business with Andrew Toyota for many years, which has meant many vehicles. Not only do I love my vehicle, but I love this dealership. Everyone is so customer service-minded and we have never once been disappointed. The Sales people are wonderful and so are the Service reps--all very knowledgeable and trustworthy. We are happy, loyal customers.