Mark Foster
Mark Foster at Greenway Kia West

Mark Foster

Service Director

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.1
28 Reviews
4.1

28 Reviews

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28 Reviews of Mark Foster

August 22, 2025

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Employee Rating

I had an excellent experience, from the moment I arrive, the staff was welcoming professional and attentive. More

by luizveiga69
Recommend Dealer
Yes

Other Employees Tagged: Achraf Lazaar, Keiara Lluberes

August 19, 2025

Dealership Rating
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I am not at all satisfied with the service I received. The car had a battery problem and the mechanic reported it due to excessive use or with the car turned off. This diagnosis is completely unreasonable More

by adilson.abreu
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jesse Martins, Keiara Lluberes

August 17, 2025

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Everyone at greenway Kia is always nice and caring. They always make sure you’re taken care of when you bring your vehicle in for service. More

by DIGIANNANTONIJ89
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

August 15, 2025

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Greatest Service ever! Fast and reliable Service Center. Everyone is always super friendly and glad to help with any questions. Very good prices on any work that's need More

by jerrytrump
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2025

Greenway Kia West responded

Jerry, thank you for your kind words. We’re glad to hear our service team provided fast, reliable care and made your visit a positive one. We appreciate your trust and look forward to helping with your vehicle’s needs in the future. — Mark Foster, Service Manager | markfoster@greenwayauto.com

August 08, 2025

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they were all really helpful. seemed very much giving family business vibes, because they treat they fellow coworkers like family as well as customers. Jesse is awesome. Will be g More

by Jmhpink1999
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Aug 09, 2025

Greenway Kia West responded

Thank you for your review! We’re glad to hear you had such a positive experience at Greenway Kia West in Orlando, FL, and that our team made you feel like part of the family. We’ll be sure to share your kind words with Jesse. We look forward to welcoming you back so he can help you with anything else you need for your Kia. — Mark Foster, Service Manager – markfoster@greenwayauto.com

August 06, 2025

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I gave a low rating because of your service department. I dropped my car off June 23, and, didn't get it back until Aug 1. I was treated with horrific disrespect! I am a senior and I am in shock over such More

by jdecker4321
Service Price Transparency
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Recommend Dealer
No
Aug 12, 2025

Greenway Kia West responded

We’re very sorry to hear about your experience and the delay in returning your vehicle. This is not the level of respect or service we aim to provide. I would like the opportunity to discuss this with you directly so we can better understand what happened and work toward making things right. Please contact me at markfoster@greenwayauto.com. – Mark Foster, Service Manager

Aug 14, 2025

jdecker4321 responded

I do not see anything to discuss with you. Shame on you for treating people the way you treated me. People need to know what is going on with their vehicles. That is no crime. I was given dates when my car would be ready, I tried and tried to call you, but, had to call the sales department so they could walk over a message from me. Then, when she called back, her response was ( at 3:00 p.m.) "the day isnt over yet is it". I never got a call back, and, had to find a ride there the next day because your system doesnt allow messages to be left. I had to have a "meeting," with 4 of your service team just to get you to check my engine. And thats after i told you my mechanic said it was the engine. When i said that, i was told "you trust a mechanic over Kia technecians?" It was the engine, and, i believe you dragged your feet getting correct information to Kia Corp. to hold up the repair!

August 01, 2025

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I bought a 2025 Kia Soul and purchased a a service agreement with it. I called for an appointment to do an oil change and tire rotation. When I got there I was told it was too early to get an oil chan More

by rogelsn
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Keiara Lluberes

Aug 01, 2025

Greenway Kia West responded

Thank you for sharing your feedback and bringing this to our attention. We sincerely apologize for the miscommunication and the inconvenience you experienced during your recent service visit. Your concerns are important to us, and this is not the level of service we strive to provide. Please contact me directly at markfoster@greenwayauto.com so we can address your situation in detail and work toward a resolution. – Mark Foster, Service Manager | markfoster@greenwayauto.com

July 27, 2025

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Brett was super great to work with. He kept me informed on the progress while my car was having an issue diagnosed. Everything worked out well. Always a great experience when working More

by jerrytrump
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

Jul 29, 2025

Greenway Kia West responded

Thank you, Jerry, for your wonderful review! We’re delighted to hear that Brett kept you informed and that everything worked out well during your recent visit to Greenway Kia West in Orlando. It’s always our goal to make your service experience as smooth as possible. We appreciate your trust and look forward to assisting you in the future. — Mark Foster, Service Manager markfoster@greenwayauto.com

July 22, 2025

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It's always a pleasure working with Tony in service, he has patience for that position he's in and I really think it why I keep coming back and because the good job maintenance do More

by Craytonsabrina79
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Recommend Dealer
Yes

Other Employees Tagged: Tony Nguyen

Aug 04, 2025

Greenway Kia West responded

Thank you for your kind words and for being a loyal Greenway Kia West guest! We’re delighted to hear that Tony’s patience and dedication, along with our maintenance team’s great work, keep you coming back for your Kia service needs. If you ever need assistance or have questions about your vehicle, please reach out to me at markfoster@greenwayauto.com. We truly appreciate your trust and look forward to serving you again! — Mark Foster, Service Manager

July 16, 2025

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Employee Rating

This is my fourth KIA that tells you everything about how feel about your product Would like to see the same care and concern and support your team gives during the sale After you sale the vehicle When More

by maayrr
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Greenway Kia West responded

Thank you, maayrr, for your loyalty and for choosing Greenway Kia West in Orlando for your fourth Kia! We truly appreciate your trust in our brand and are glad to know you value our vehicles and the attentive service you receive during the sales process. We also appreciate your honest feedback regarding after-sales support. Our goal is to provide the same level of care and attention throughout your entire ownership experience, including service visits. We’re sharing your comments with our Service Manager, Mark Foster, so we can continue to improve our follow-up and ensure every customer feels supported long after the sale. If there’s anything we can do to better assist you, please reach out to Mark directly at markfoster@greenwayauto.com. Thank you again for your feedback and for being a valued member of our Greenway Kia West community!

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