Mark Foster

Greenway Kia West responded

Hi Barbiedoll5871, Thank you so much for your kind words! We’re thrilled to hear that our staff was attentive, courteous, and truly listened to your concerns. Providing caring, customer-focused service is always our priority at Greenway Kia West. We appreciate your trust and are proud to serve drivers from Clermont and the surrounding areas. If you ever need anything or have more questions about your vehicle, our team is always here to help. —Your Greenway Kia West Team, proudly serving Clermont and Central Florida

Greenway Kia West responded

Thank you so much for the 5-star review! We’re thrilled to hear that Brian provided top-notch service and took care of your emergency repair right away. At Greenway Kia West, we pride ourselves on fast, reliable, and professional care—especially when our customers need it most. We appreciate your trust and look forward to being here for you anytime you need us! —Greenway Kia West Service Team

Greenway Kia West responded

Thank you for your honest feedback, and I’m truly sorry to hear about your recent experience. We never want our customers to feel ignored, rushed, or disrespected, and we apologize for the delay in checking your vehicle and the condition it was returned in. Your concerns are being taken seriously, and we’d appreciate the opportunity to speak with you directly to make this right. Please reach out to our service management team so we can properly address the situation and work toward a better experience for you. —Greenway Kia West Service Team

Greenway Kia West responded

Thank you for the awesome 5-star review! We're so happy to hear that every visit to Greenway Kia West has been smooth and issue-free. Our friendly team takes pride in providing consistent, reliable service, and it's great to know you've had such positive experiences. We truly appreciate your loyalty and look forward to seeing you again soon! —Greenway Kia West Service Team

Greenway Kia West responded

Hi Nonietuzzeo, Thank you for the wonderful 5-star review! We're so glad our service and parts departments were able to assist you quickly and get your issue resolved—even on short notice. It’s great to hear you were satisfied with the support and expertise provided. We also appreciate your feedback about the waiting room amenities and wait time. We'll be sure to pass that along to our team as we’re always looking to improve the experience for our guests. Thanks again for choosing Greenway Kia West — we look forward to serving you again! Best, The Greenway Kia West Team

Greenway Kia West responded

Hi Vac13, We’re very sorry to hear about your ongoing frustration and sincerely apologize for the poor experience you've had with our service department. This is certainly not the standard we hold ourselves to at Greenway Kia West, and we understand how upsetting it must be to deal with an unresolved issue for such a long time. We take your feedback seriously and would appreciate the opportunity to make this right. Please reach out directly to our service management team at (insert direct phone number or email) so we can personally review your case and find a solution. Thank you for bringing this to our attention. Sincerely, The Greenway Kia West Team

Greenway Kia West responded

Hi Dominique, Thank you for your review and for your patience during the wait. We're glad to hear your service and recalls were completed within the expected time frame. Your feedback helps us improve, and we hope to make your next visit even smoother. Best regards, The Greenway Kia West Team

Greenway Kia West responded

Hi msdoe5, Thank you for your honest feedback and the great review! We're glad to hear the issue was resolved and that you’re satisfied with the results. We appreciate your patience regarding the communication and will use your feedback to help us improve. We look forward to seeing you again for your next oil change here at Greenway Kia West! Best regards, The Greenway Kia West Team

Greenway Kia West responded

Thank you so much for the kind words, Tiffytaffy2002! We're thrilled to hear that you had a great experience and that our team could help with your EV9. Your trust means the world to us, and we’re always here when you need us. Enjoy every mile in your new Kia EV9! 🚗⚡️ — The Greenway Kia West Team

Greenway Kia West responded

Thank you so much for your kind words! We’re glad to hear you felt acknowledged and well taken care of from the moment you arrived. Our team works hard to provide a courteous and welcoming experience, and it’s great to know we delivered. We appreciate your visit and look forward to seeing you again! — Greenway Kia West Service Team 🚗😊