Mark Foster
Mark Foster at Greenway Kia West

Mark Foster

Service Director

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.3
18 Reviews
4.3

18 Reviews

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18 Reviews of Mark Foster

July 05, 2025

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Employee Rating

The staff is attentive and courteous. They were very accommodating and made me feel that my concerns mattered More

by BARBIEDOLL5871
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anas Lazaar

Jul 08, 2025

Greenway Kia West responded

Hi Barbiedoll5871, Thank you so much for your kind words! We’re thrilled to hear that our staff was attentive, courteous, and truly listened to your concerns. Providing caring, customer-focused service is always our priority at Greenway Kia West. We appreciate your trust and are proud to serve drivers from Clermont and the surrounding areas. If you ever need anything or have more questions about your vehicle, our team is always here to help. —Your Greenway Kia West Team, proudly serving Clermont and Central Florida

June 21, 2025

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Brian at greenway Kia west is top notch. I had an emergency repair that needed to be done and he took care of it the minute I dropped my car off. More

by DIGIANNANTONIJ89
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Jun 24, 2025

Greenway Kia West responded

Thank you so much for the 5-star review! We’re thrilled to hear that Brian provided top-notch service and took care of your emergency repair right away. At Greenway Kia West, we pride ourselves on fast, reliable, and professional care—especially when our customers need it most. We appreciate your trust and look forward to being here for you anytime you need us! —Greenway Kia West Service Team

June 20, 2025

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The staff was very impatient, they acted as if they didn't want to be bothered. When I asked questions regarding my vehicle they were servicing. They had my car 2 days before they checked it out and th More

by SKYLERSGMOM
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Tony Nguyen

Jun 24, 2025

Greenway Kia West responded

Thank you for your honest feedback, and I’m truly sorry to hear about your recent experience. We never want our customers to feel ignored, rushed, or disrespected, and we apologize for the delay in checking your vehicle and the condition it was returned in. Your concerns are being taken seriously, and we’d appreciate the opportunity to speak with you directly to make this right. Please reach out to our service management team so we can properly address the situation and work toward a better experience for you. —Greenway Kia West Service Team

June 19, 2025

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I never have an issue anytime I bring my vehicle into be serviced. Everyone is always friendly as well. More

by DIGIANNANTONIJ89
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Jun 24, 2025

Greenway Kia West responded

Thank you for the awesome 5-star review! We're so happy to hear that every visit to Greenway Kia West has been smooth and issue-free. Our friendly team takes pride in providing consistent, reliable service, and it's great to know you've had such positive experiences. We truly appreciate your loyalty and look forward to seeing you again soon! —Greenway Kia West Service Team

June 07, 2025

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It was on the spur of the moment that I took my car in and the service department. Also, the parts department was very helpful and knowledgeable. They took care of my problem and I was very satisfied. The More

by NONIETUZZEO
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jun 10, 2025

Greenway Kia West responded

Hi Nonietuzzeo, Thank you for the wonderful 5-star review! We're so glad our service and parts departments were able to assist you quickly and get your issue resolved—even on short notice. It’s great to hear you were satisfied with the support and expertise provided. We also appreciate your feedback about the waiting room amenities and wait time. We'll be sure to pass that along to our team as we’re always looking to improve the experience for our guests. Thanks again for choosing Greenway Kia West — we look forward to serving you again! Best, The Greenway Kia West Team

June 05, 2025

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Worst service department I've ever experienced. Can't fix an issue with "carplay". It's been 2 years. They blow you off. Don't return phone calls. Don't return texts. Very bad business practice More

by Vac13
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Tony Nguyen

Jun 10, 2025

Greenway Kia West responded

Hi Vac13, We’re very sorry to hear about your ongoing frustration and sincerely apologize for the poor experience you've had with our service department. This is certainly not the standard we hold ourselves to at Greenway Kia West, and we understand how upsetting it must be to deal with an unresolved issue for such a long time. We take your feedback seriously and would appreciate the opportunity to make this right. Please reach out directly to our service management team at (insert direct phone number or email) so we can personally review your case and find a solution. Thank you for bringing this to our attention. Sincerely, The Greenway Kia West Team

June 02, 2025

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Besides the long wait, they got the car serviced and recalls taken cared of within the time frame given More

by Dominique
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Jun 10, 2025

Greenway Kia West responded

Hi Dominique, Thank you for your review and for your patience during the wait. We're glad to hear your service and recalls were completed within the expected time frame. Your feedback helps us improve, and we hope to make your next visit even smoother. Best regards, The Greenway Kia West Team

June 02, 2025

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Just had a little problem with communication other than that they fixed the problem and I’m very satisfied with the results. I will be bringing it in for a regular oil change in the future . More

by msdoe5
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Recommend Dealer
Yes
Jun 10, 2025

Greenway Kia West responded

Hi msdoe5, Thank you for your honest feedback and the great review! We're glad to hear the issue was resolved and that you’re satisfied with the results. We appreciate your patience regarding the communication and will use your feedback to help us improve. We look forward to seeing you again for your next oil change here at Greenway Kia West! Best regards, The Greenway Kia West Team

May 31, 2025

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Great service and always reliable. Cant thank Greenway Kia West for all the help with my EV9 More

by tiffytaffy2002
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Recommend Dealer
Yes
May 31, 2025

Greenway Kia West responded

Thank you so much for the kind words, Tiffytaffy2002! We're thrilled to hear that you had a great experience and that our team could help with your EV9. Your trust means the world to us, and we’re always here when you need us. Enjoy every mile in your new Kia EV9! 🚗⚡️ — The Greenway Kia West Team

May 23, 2025

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When I puled in to the service department I was acknowledged and taken care of. Everyone is very kind and courteous. More

by pemayers16
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Nguyen

May 27, 2025

Greenway Kia West responded

Thank you so much for your kind words! We’re glad to hear you felt acknowledged and well taken care of from the moment you arrived. Our team works hard to provide a courteous and welcoming experience, and it’s great to know we delivered. We appreciate your visit and look forward to seeing you again! — Greenway Kia West Service Team 🚗😊

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