Mark Holder
Mark Holder at Family Hyundai

Mark Holder | Page 5

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.7
164 Reviews
4.7

164 Reviews

Write a Review

164 Reviews of Mark Holder

January 26, 2023

Dealership Rating
Employee Rating

I like this dealership and all, but service center said my tire couldn’t be repaired when a nail was in it. So I had to get a new tire, only positive thing is that I didn’t pay over $300 for it. I wasn’t g More

by Ronni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Family Hyundai responded

Ronni, Thank you for taking the time to share your feedback with us. Mark and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 25, 2023

Dealership Rating
Employee Rating

The service at the dealership was very helpful, patient, informative and answered all my questions More

by howydar62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 01, 2023

Dealership Rating
Employee Rating

A very nice staff from me walking in and from me leaving with my new vehicle they went over any questions that I had More

by ZONENDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2023

Family Hyundai responded

Congratulations on your new vehicle and thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 18, 2022

Dealership Rating
Employee Rating

They always treat me like family and they take excellent care of me and my car.😃 More

by duncanm65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Tom Salin

Dec 19, 2022

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 18, 2022

Dealership Rating
Employee Rating

Long-time customer. Got my dad, brother, sister, and wife to buy cars from Family Hyundai. I always do my service on my vehicle there as well. Normally have good experi More

by MICHAEL.MCCULLOUGH5799
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Alcantar

Dec 21, 2022

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Michael, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 14, 2022

Dealership Rating
Employee Rating

They were very helpful and understand of everything I wanted and also all my needs. Everything went well More

by DJWILSON120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal

Dec 15, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

December 01, 2022

Dealership Rating
Employee Rating

Colin is super helpful and does his best to provide prompt appointments and complete service. More

by cie21alford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Dec 01, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Colin and our team here at Family Hyundai.

November 27, 2022

Dealership Rating
Employee Rating

Sales team is very knowledgeable and allows you time to decide on your purchase without any pressure making this purchase a very good experience More

by DALP15706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici, Bob Ross

Nov 27, 2022

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 23, 2022

Dealership Rating
Employee Rating

I have now purchased 7 cars from family and has always had a great experience. More

by cstevens1130
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards, Joe Panici

Oct 23, 2022

Family Hyundai responded

We truly appreciate your business over the years. Thank you for taking the time to leave us this great review. Congratulations on your new purchase!

October 11, 2022

Dealership Rating
Employee Rating

As a Hyundai lease loyalty client I would like to express my appreciation for Mark’s good customer service.thank you for being a valued employee..-I gave five stars to the dealership because I felt that the More

by VITAQUEEN36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Family Hyundai responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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