Mark Hubbard
Mark Hubbard at DonohooAuto LLC
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Mark Hubbard | Page 11

Senior Sales Pro

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

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124 Reviews

Hometown: Roebuck, Ala. About: The youngest of six children, Mark is married with three dogs. He's an outdoorsman who enjoys hunting, grilling, building furniture, and Alabama football. Friends describe him as funny, thoughtful and trustworthy...and someone once told him he was the "songbird of his generation." Personal Philosophy: The happiest people don't have the best of everything, they just make the best of everything.

Dealership Experience

8 yrs, 10 mos

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124 Reviews

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124 Reviews of Mark Hubbard

September 06, 2016

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Employee Rating

It was an overall good experience! Everyone was very friendly, and took ther time to help. Kyle was great and very patient with us. Mo went over everything we needed to know about worki More

by Cusie94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Kyle and he was so great

Sep 08, 2016

DonohooAuto LLC responded

Thank you for taking the time to let us know about your buying experience. We're glad to know that Kyle, Mark and Mo took care of you and got you in a great car with a really good interest rate. It's nice to hear that you appreciate our wide selection of cars. We work hard to keep a good range of vehicles in stock, so we have something for nearly everyone! We apologize that the paper work process was slow. We're usually able to speed that through...some days, for various reasons, it just takes a little longer. Thanks for your business and for your recommendation. We look forward to serving you again in the future. Enjoy your new car!

September 06, 2016

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2013 Accord Ex-L Great selection, fair prices, good folks, car buying made easy. The only downside was when the car I was interested in was temporarily misplaced! I' More

by AW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Hernandez, Melissa Montoya, Mo Sandoval, Tina Viljoen

Sep 06, 2016

DonohooAuto LLC responded

Thanks for the kind words! And our apologies, again, for the hiccup. That great selection you mentioned (more than 450 cars at our Pelham location), means that every once in a great while, we slip up! Thank you for your patience and for your business. We're glad that you appreciated our good folks and easy buying process. We hope that you enjoy your new car and we look forward to providing outstanding service to you again in the future. Happy travels!

August 30, 2016

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Very satisfied customer ! My husband purchased his car from you several years ago & has been very happy. After test driving another car at a major Lexus dealership, my husban More

by mhchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 01, 2016

DonohooAuto LLC responded

Ann, We're so glad you came back to us! Many customers are surprised at our selection...with more than 450 cars in stock, we usually have what you're looking for! And we keep our pricing very competitive, as you discovered. And yes - if you find an issue during the sale, we'll do what we can to make it right. We're happy to know that Mark and the rest of the team left you happy with your purchase. Thanks for your repeat business and we hope to serve you again in the future.

August 29, 2016

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Employee Rating

Everyone was friendly and helpful. Everyone there was very friendly and helpful. The process was very easy. We were able to test drive the car without a sales person with us. More

by lallen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay , Becky Whitaker

Aug 30, 2016

DonohooAuto LLC responded

Thanks for taking the time to let us know that our easy process worked for you. We hire good people, who specialize in what they do, so we can move our customers through the process quickly and with little hassle once they have found the right vehicle for them. And you're right...in most cases, we don't test drive with our customers. We want to give you the space to check out the vehicle without any pressure. Different? Yes. But we think that's a good thing! Thank you for your business. We hope you enjoy your new vehicle!

August 24, 2016

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Fantastic! This was by far the easiest deal ever made. The transaction was quick, the paperwork was painless and there was even someone to teach me to use all th More

by steviecreel
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Witsiepe

Aug 26, 2016

DonohooAuto LLC responded

Learning to use all of the buttons and features on cars nowadays is no small feat! Glad we got you all figured out. And we love to hear from our repeat customers - especially a five-timer. Thanks for letting us know that Mark, Jonathan, and the rest of the team delivered another great buying experience. Thank you for your continued trust and for taking the time to tell us about your purchase!

August 20, 2016

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Great Service The best car buying experience in have ever see.....keep doing what you guys do it works in Wiig definitely buy from Donohoo in the future ...again Th More

by Woodchuck911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wesley Boozer

Aug 23, 2016

DonohooAuto LLC responded

We're delighted that we were able to give you the best car buying experience you've ever seen. Knowing that we're able to exceed customer expectations lets us know that we're doing our job well! Thanks for trusting us with your business. We appreciate the kind words and hope to see you down the road.

August 18, 2016

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Top notch best in many years Staff worked so well with me. From front desk to finance out the door the very BEST. Conducted most of transaction via Internet and text and very v More

by Hamp1966
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wesley Boozer, Becky Whitaker

Aug 19, 2016

DonohooAuto LLC responded

Thank you for the positive review. We are thankful to know that the process we put in place served you well. We strive to be transparent and straightforward - to make the experience an easy one, even if most of it is completed online. We had so much fun working with you - especially on the delivery! Thank you for trusting us with your business and for taking the time to write a review. We hope your purchase brings many years of joy!

August 12, 2016

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Employee Rating

Best Car Buying Experience EVER!!! All I can say in 25 words minimum, is to just "GO THERE." You will understand my title. OH My Goodness! Everyone is so helpful there. They make sure y More

by Ludoris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink , Mo Sandoval, Tina Viljoen

Aug 16, 2016

DonohooAuto LLC responded

If we gave you your "best car buying experience ever," then we're doing our job! We're so glad to hear that Mark , Mo and the rest of the team were helpful and left a good impression. We appreciate your business and hope to be of service again in the future. Enjoy your new Mercedes-Benz!

August 09, 2016

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Great buying experience! I was very pleased with the way I was treated through the whole transation, and even more so from Donohoo's Customer Service team. My daughter and I More

by Bama Dad from Arizona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Burns, Nic Hagewood , Kyle

Aug 11, 2016

DonohooAuto LLC responded

Thank you for taking the time to leave a thorough review. Like sending your daughter out-of-state for college, working through the car-buying process while out of town is a leap of faith. That's why we keep our process transparent, and hassle-free. We're glad that we were able to address issues to your satisfaction and ultimately, deliver a great buying experience. We hope that the car serves your daughter well, and that they have a bright future together! Thank you for trusting us with your purchase, and...Roll Tide!

August 01, 2016

Dealership Rating

My Awesome RAV4! This was my first purchase at Donohoo's Auto. My friend, Tom, was with me, and he said next time he needs a car he will definitely buy one there. I go More

by Dharma123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Becky Whitaker

Aug 02, 2016

DonohooAuto LLC responded

We're so glad that your first experience with us was a positive one! And we're especially glad that you were able to find the RAV4 that you wanted at a competitive price. We hope it brings you many years of happiness. And please tell Tom that we'll be here with excellent service for him as well when he's ready for his purchase. We appreciate your business and your taking the time to leave us a five-star review!

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