"Certified used suv"
- Very disapointed customer
Found lumbar ford online , to buy used suv for girlfriend for Xmas, paid cash! Was told suv had been completely cked, paid over 20,000$ before we drove off lot found sunroof was broken. They said as soon as my extended warranty kicked in they would fix it, I paid another 2425$ for warranty and was told to bring suv back( 2 hour drive) to b fixed! 3 wks later it’s 4 day till Xmas and still no suv!! Watch ur paper work!! I was over charged on trade in buy out! 250$!! Over charged on registration fees! Another 250$! Charged 160$ for etched glass! ( they said big sav on ins!!( xxxxxxxx) saves 4$ a year!! Never met a bunch of sneaky, lies, don’t return phone calls!! Take ur money somewhere else!!!! This was supposed to be a nice Xmas gift! It’s been a horrible experience!!!
- Marc L
No Hassles. Honest and very professional dealership to do business with. They go above and beyond and work extremely hard to find you the vehicle to for you needs.
"Professional easy experience "
Having my 2014 fusion serviced at Lombard Ford is always a pleasent experience. Working in a service business my whole career I value quality
work performed on my vehicle by the technitions at Lombard. I enjoy dealing with Betsy who is always friendly and keeps me informed of the needs of my fusion. Her knowledge and attention to my needs and of coarse her smile makes every visit a pleasure.
Over all I would recommend Lombard for your service need.
"Lombard Ford Experience"
For the past 35 years I have purchased numerous trucks and cars from Lombard Ford. From owner, Rob Lombard, to every sales person, mechanic, service agent or office personnel, we were always extremely satisfied. I can't say enough good things about Lombard Ford and it certainly is the best car dealership I ever did business with.
"Staff that cares"
Every interaction I have had with the folks at Lombard Ford have been excellent. Nothing but a class act! The staff make you feel like family. The service advisor, Besty Koenig, went out of her way to review my service, tell me about other services and options I had. This is no ordinary car dealership! Worth the drive from anywhere!
"My New Ford F 150"
- Our New Ford F150
Outstanding experience with the review, inspection, comparison, test drive and purchase of our New Ford F 150...... Mark the salesman provided his expertise and knowledge of Ford Trucks in a detailed and relaxed atmosphere. Master Ford Technician Dan offered his technical insight, experience, and advice on the many specific mechanical questions I had regarding the various 2018 F 150 models. And additional thanks to Darryl, Ed, and Mike and Henry for their involvement in the process......... Job Well Done Guys !
Mark was a true professional by answering all of my questions and following up exactly when he said he would....he even had the car ready two days ahead of schedule! Nice to know that this caliber of sales professional still exists in today's world.
"BEST OF THE BEST!!!"
We have been buying from Lombard Ford for over 25 years. We now send my daughter and son-in-law there as well! We like them because we trust them to get a great price and to take care of us after the sale! Mark Jones is the best salesman offering us his honesty and extensive knowledge. Never feel pressured or stressed! We always use there service dept. and they are excellent as well! We have never had any problems and go out of their way to take care of us. So from sales to service you can't go wrong so why go anywhere else!! Thank you Lombard!!!
- Mike Geer
I have purchased many vehicles and this was by far the most pleasant and stress free. I am happy to support a business that treats customers like they treat their best friend. Kudos!!
Other Employees Tagged:
"2018 Ford Explorer "
- Laurence Burrows
Excellent dealership all the way around!!! Everyone is so helpful and knowledgeable about the Ford products. If there is something that one does not know about they will immediately get the answer for you. I have been buying cars and trucks from them since 1994. I am from NJ but throughly enjoy my trip up there and the warm relationship that has developed over the years. I recommend Lombard Ford to my family and friends.