Mark Laird | Page 16

There are not enough words to express what amazing customer service i get at this establishment and the work they do is always impeccable. If i could give 1000 stars to this survey i would. When purch customer service i get at this establishment and the work they do is always impeccable. If i could give 1000 stars to this survey i would. When purchasing my car every single person greeted me with w smile and was kind. When damaging my new car everyone in the body shop makes me feel like family and have never work with such kind people. Im so thankful to have ferman chevy helping me with my needs. More

by halieking22 Verified Customer Verified Customer

Report | Print

From our first interaction with Mark to our last, we were impressed. Mark didn't use tacky sales techniques with us or want to know our "goals", etc. We simply test drove the two vehicles we were intereste impressed. Mark didn't use tacky sales techniques with us or want to know our "goals", etc. We simply test drove the two vehicles we were interested in and went in to talk money. We had a similar experience with Chance. He shot us straight and it simply came down to us wanting the vehicle or not... which we we both said YES! Everyone at this dealership was extremely friendly and welcoming. I will tell anyone I know looking for a vehicle to go to Ferman Chevrolet in Tarpon Springs!! More

by alexnjuleswest Verified Customer Verified Customer

Report | Print

They are professional, enjoyable, knowledgeable, caring, thoughtful, courteous, and all around nice guys. We drive past many dealerships to deal with them thoughtful, courteous, and all around nice guys. We drive past many dealerships to deal with them More

by phtheodoros Verified Customer Verified Customer

Report | Print

Everyone on the sales side was great. The finance department was great. Prior to purchasing my new truck, I had my current one in the shop. The service advisor should have been fired. He The finance department was great. Prior to purchasing my new truck, I had my current one in the shop. The service advisor should have been fired. He was the most useless person working at Ferman. I believe the carwash workers had more intelligence then him. More

by skanis277 Verified Customer Verified Customer

Report | Print

Everything was 5 star except for the dealer prep and cleaning prior to pickup. Had several grease fingerprints on the interior and stickey tape on the back of the seats that I needed to clean. cleaning prior to pickup. Had several grease fingerprints on the interior and stickey tape on the back of the seats that I needed to clean. More

by Jguzik6651 Verified Customer Verified Customer

Report | Print

My experience with ferman of Tarpon was amazing. Kyle continuously checked on me to make sure I was happy. Mark was very knowledgeable about the vehicle. Charles in finance also did a great job an Kyle continuously checked on me to make sure I was happy. Mark was very knowledgeable about the vehicle. Charles in finance also did a great job and it appeared he did whatever he could do to help me. More

by mikekc1828 Verified Customer Verified Customer

Report | Print

Everyone was extremely nice and understanding. They explained everything to me, especially at the time of signing paperwork - most places I have gone go extremely fast at this part. Thank you, M They explained everything to me, especially at the time of signing paperwork - most places I have gone go extremely fast at this part. Thank you, Mark, Todd && Ferman! More

by frances.guarraci Verified Customer Verified Customer

Report | Print

Extremely professional, courteous and punctual . All staff highly knowledgeable and obviously well trained. Great Service all round. All staff highly knowledgeable and obviously well trained. Great Service all round. More

by sheilagatons Verified Customer Verified Customer

Report | Print

Good service, good people, and an honest dealership. I always enjoy talking with the sales people. I always enjoy talking with the sales people. More

by X Verified Customer Verified Customer

Report | Print

Great experience everybody was very helpful. Very happy with my choice. They answered all my questions and were accommodating to my phone calls. Very happy with my choice. They answered all my questions and were accommodating to my phone calls. More

by p22emmanuel Verified Customer Verified Customer

Report | Print