Mark Molenda | Page 9

I have been coming here a long time. And they're always helpful. they help me find a new truck and they have always serviced my other vehicle. The whole crew makes you feel like family. And they're always helpful. they help me find a new truck and they have always serviced my other vehicle. The whole crew makes you feel like family. More

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Ferman dealership has given us great customer service. Dylan was my salesman and he was amazing. We originally came in the 1st week of October 2022 to order a new 2023 Purple Rein Jeep. When the order w Dylan was my salesman and he was amazing. We originally came in the 1st week of October 2022 to order a new 2023 Purple Rein Jeep. When the order was put into the computer it wouldn't go through. Unfortunately we found out that morning Jeep had stopped taking orders. We left without buying anything because I was set on a Purple Jeep. A few days later Dylan gave me a call regarding a trade in. A 2016 Purple Back country Jeep had been traded in. Long story short we purchased the jeep Purple Jeep with an extended warranty and I love my jeep. We just had the oil changed 1/19/24 our service advisor Mike was great and when I picked up my Jeep they had even cleaned my jeep inside and out. Thanks to the Ferman team for everything. More

by Tamara Sweet Verified Customer Verified Customer

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Excellent service and buying experience. Kevonn, Scott and Mark made our purchase very easy. Super friendly and knowledgeable. Went above and beyond to get us what worked for US. Highly reco Kevonn, Scott and Mark made our purchase very easy. Super friendly and knowledgeable. Went above and beyond to get us what worked for US. Highly recommend. Will come back! More

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I was very impressed with the level of customer service. Happily they were not high pressure like many dealerships . Happily they were not high pressure like many dealerships . More

by bartleyadam62 Verified Customer Verified Customer

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Before I made the purchase of the new vehicle communication was great, everyone was great but after the purchase was done, I asked everyone I dealt with a question like the day after and I made a communication was great, everyone was great but after the purchase was done, I asked everyone I dealt with a question like the day after and I made a request that I was willing to pay for but til this day no one has answered yet. My business is taking off, and I’m actually in need of another vehicle very soon, by the first week February but unfortunately I am not sure I want to return to this dealer. I would say that they need to improve on their customer service. I’m a salesman and I have generated so much repeat business just from being responsive to customers I’ve sold to. More

by besafeflorida Verified Customer Verified Customer

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The team was very knowledgeable and also very helpful with choosing the correct warranty and provided good insight for maintaining the Cummins motor. with choosing the correct warranty and provided good insight for maintaining the Cummins motor. More

by bkhauhe Verified Customer Verified Customer

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I had a great experience purchasing my new Ram truck at Ferman Chrysler Jeep Dodge Ram of New Port Richey. The whole process went very smoothly and I got a very competitive deal. Well worth the drive from Ferman Chrysler Jeep Dodge Ram of New Port Richey. The whole process went very smoothly and I got a very competitive deal. Well worth the drive from Clearwater. More

by rxgator75 Verified Customer Verified Customer

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Nice dealershiip! Everyone I dealt with during my car buying experience were professional and courteous. They took what is usually a stressful situation and made it ex Everyone I dealt with during my car buying experience were professional and courteous. They took what is usually a stressful situation and made it extremely easy. More

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The service was excellent. Dan was very knowledgeable about the different makes and models. Thank you! Dan was very knowledgeable about the different makes and models. Thank you! More

by tiffany.cerreta Verified Customer Verified Customer

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This dealership was very professional, cool and awesome all at the same time. Highly recommended all at the same time. Highly recommended More

by Nik Verified Customer Verified Customer

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