Dealership Experience
5 yrs, 3 mos
Industry Experience
18 yrs, 4 mos
Languages Spoken
English
312 Reviews
Write a Review312 Reviews of Mark Retherford
June 30, 2022
Great service fixed bottom plate and added extra bolts at no extra charge. Will be back soon no extra charge. Will be back soon More
Other Employees Tagged: Shawn Molina, Emily Magana, Adam Valencia
June 30, 2022
The wonderful staff always try to meet my needs and surprise me with repairs completed ahead of time. surprise me with repairs completed ahead of time. More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia , Cassandra Bosley, Humberto Pena
June 28, 2022
Great service. Fast and friendly. My car was done in less than an hours wait. Fast and friendly. My car was done in less than an hours wait. More
Other Employees Tagged: Robert Beyer, Adam Valencia , Humberto Pena
June 27, 2022
Very good service in the past but not the last time. Waited 5 hrs. for an oil change and checkup. I have a front right tire problem that persists but they could not find the problem. It’s a steering arm Waited 5 hrs. for an oil change and checkup. I have a front right tire problem that persists but they could not find the problem. It’s a steering arm, tie rod problem of some kind. Makes a banging noise when driving over small bumps. I’m now taking it to another mechanic for a possible fix. Would like to take it back to Sierra Toyota but don’t trust them now. More
June 27, 2022
There has never been a time that Sierra Toyota didn’t give a 10 out of 10 service!!! Humberto was amazing today and actually every single one of your service reps are phenomenal! I do not take my 2020 To give a 10 out of 10 service!!! Humberto was amazing today and actually every single one of your service reps are phenomenal! I do not take my 2020 Toyota Tacoma but Sierra Toyota. 100% satisfaction! Thank you Sierra Toyota Team and that’s including Jeff Bennett who sold me my truck in 2020 More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia , Cassandra Bosley, Humberto Pena
June 25, 2022
Nice, knowledgeable and friendly staff. Willing to explain everything to me and help me understand what services were needed for my car. Willing to explain everything to me and help me understand what services were needed for my car. More
Other Employees Tagged: Cassandra Bosley
June 17, 2022
The only real choice of dealer in Sierra Vista. The service department it's top notch. The service department it's top notch. More
Other Employees Tagged: Adam Valencia
June 15, 2022
Rare to find a car dealership of this quality, from the top down. Some examples: Andrew (service) who doggedly stayed late and came in Saturday to successfully track down a stubbornly evasive electronics p top down. Some examples: Andrew (service) who doggedly stayed late and came in Saturday to successfully track down a stubbornly evasive electronics problem. Mark (service) who skillfully juggled service appointments to have our car fixed sooner (and for MUCH less) than we expected. Daniel (parts) who always takes the time to make sure it's right. Marvin (sales) who took nearly an hour to show us how everything worked on our new car--even programming the BlueTooth connection for our cell phone into the audio system before we left the lot. Lynn (sales) who made our vehicle trade effortless. And Scott (business) who made the offer on our used car for more than we had even hoped for. We've been coming back over and over again to Sierra Toyota since 1997 because the team they've built (and kept) reflects their commitment to a high standard of good business ethics, professionalism in whatever department you're dealing with, and excellent customer care. Sierra Toyota sets a high standard for others to follow. More
Other Employees Tagged: Daniel Acosta, Lynn Burns , Scott Allen, Marvin Morris
June 11, 2022
Very nice and knowledgeable folks to do business with! Professional and attentive staff. We’ll be back 👍 Professional and attentive staff. We’ll be back 👍 More
Other Employees Tagged: Austin Fornof

