Dealership Experience
5 yrs, 8 mos
Industry Experience
18 yrs, 9 mos
Languages Spoken
English
315 Reviews
Write a Review315 Reviews of Mark Retherford
June 15, 2022
Rare to find a car dealership of this quality, from the top down. Some examples: Andrew (service) who doggedly stayed late and came in Saturday to successfully track down a stubbornly evasive electronics p top down. Some examples: Andrew (service) who doggedly stayed late and came in Saturday to successfully track down a stubbornly evasive electronics problem. Mark (service) who skillfully juggled service appointments to have our car fixed sooner (and for MUCH less) than we expected. Daniel (parts) who always takes the time to make sure it's right. Marvin (sales) who took nearly an hour to show us how everything worked on our new car--even programming the BlueTooth connection for our cell phone into the audio system before we left the lot. Lynn (sales) who made our vehicle trade effortless. And Scott (business) who made the offer on our used car for more than we had even hoped for. We've been coming back over and over again to Sierra Toyota since 1997 because the team they've built (and kept) reflects their commitment to a high standard of good business ethics, professionalism in whatever department you're dealing with, and excellent customer care. Sierra Toyota sets a high standard for others to follow. More
Other Employees Tagged: Daniel Acosta, Lynn Burns , Scott Allen, Marvin Morris
June 11, 2022
Very nice and knowledgeable folks to do business with! Professional and attentive staff. We’ll be back 👍 Professional and attentive staff. We’ll be back 👍 More
Other Employees Tagged: Austin Fornof
June 08, 2022
The service department representatives are friendly, professional, and listen to the customer. They stick to their price quote, unless they find an additional problem. They do not proceed with a repair professional, and listen to the customer. They stick to their price quote, unless they find an additional problem. They do not proceed with a repair unless I approve it. I will keep going back there. More
Other Employees Tagged: Adam Valencia
June 05, 2022
Your techs and customer service reps do honest work. I just wish you had more people working, so I wouldn’t have to wait 2 weeks for an appointment. Prices are reasonable too. I just wish you had more people working, so I wouldn’t have to wait 2 weeks for an appointment. Prices are reasonable too. More
May 26, 2022
I am very pleased with the quality of Sierra Toyota. Every time I take my vehicle there they service it very nicely on time and don't keep me waiting. Every time I take my vehicle there they service it very nicely on time and don't keep me waiting. More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana , Cassandra Bosley, Jared Pangus, Humberto Pena, Adam Valencia
May 24, 2022
Very curious. Mark Retherford hood to work with. Did not feel I was gouged for the repair that was done. Whoever fixed my problem did a good job. Car works well wi Mark Retherford hood to work with. Did not feel I was gouged for the repair that was done. Whoever fixed my problem did a good job. Car works well with the new key. Linda the curtisty drive was very efficient. More

