Mark Rezzano
Mark Rezzano at Ken Ganley Ford Parma
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Mark Rezzano | Page 3

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
147 Reviews

Born and raised in East Cleveland. Graduated from St Joseph High School and attended Lakeland College. Have 3 beautiful children, Isabella, Vince, & Liliana. Enjoy playing cards, watching sports, and spending time with my children. My focus is to earn customers trust and create a no pressure environment, along with making all customers happy with their experience and of course their vehicle.

Dealership Experience

9 yrs, 11 mos

Industry Experience

22 yrs, 11 mos

Languages Spoken

Spanish Spanish

4.7

147 Reviews

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147 Reviews of Mark Rezzano

November 13, 2023

Dealership Rating
Employee Rating

The team at Ken Ganley fast and efficient when we were going over my options and made it easy to complete all transactions in short period of time. More

by kierannolan7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2023

Ken Ganley Ford Parma responded

Kierann, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 23, 2023

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Excellent service. Everyone from sales to finance were extremely professional & accommodating! Happily pleased with everything! More

by carlyr2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy, Nick Feruito

Oct 23, 2023

Ken Ganley Ford Parma responded

Thank you, Carly! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

October 22, 2023

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My purchase of the 2021 ecosport was some what different than when i last bought my 2014 ford focus from Ganley Ford West.My sales man Mark Rezzano was their for all questions i may have had,and More

by wisokyJohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Oct 22, 2023

Ken Ganley Ford Parma responded

Thank you, John, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 21, 2023

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No regrets , good purchase, professional people. We shall do it in the future. Thank you. More

by pap3pap
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Mike LaScola

Oct 22, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford West are glad to have you as a customer.

August 31, 2023

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Professional, courteous, efficient and friendly service. Kept me informed of necessary information. Follow up was good as well. More

by JTH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Aug 31, 2023

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

August 28, 2023

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Everyone is professional, kind, and knowledgeable about each department that they are over. Mark we love you.!! You ARE OUTSTANDING AND FAIR AND PATIENT. I AM GREATFUL TO HAVE MET YOU. WE ARE LIKE FAMILY. More

by pporter033@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito, George Hadgigeorgiou , Carlyle Franklin, Ken Pitman

Aug 29, 2023

Ken Ganley Ford Parma responded

Thank you so much for your kind words for Mark, and for taking the time to leave us this wonderful feedback!

Aug 31, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2023

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I was very pleased with all the people I interacted with at the dealership. They were informative and pleasant. More

by SUSANMAHONEY11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Ken Ganley Ford Parma responded

Susan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 20, 2023

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Employee Rating

Mark Rezanno was very patient with us and he gave us great reviews for new cars More

by Marco Cajo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Ken Ganley Ford Parma responded

Thanks, Marco, for sharing about your experience with Mark here at Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

August 18, 2023

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Mark was great! Helpful, efficient, friendly! My total experience with Mark and Ken Ganely was exceptional! More

by Btrencha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Aug 21, 2023

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Mark here at Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

Aug 25, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

August 06, 2023

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Employee Rating

Went through E-Check with a plate that was not able to be transferred. The back brake light on my truck is not working my oil gauge is flickering back and forth the needle I noticed this after I had taken a More

by blackwidow69er
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Aug 10, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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